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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Bitcoin Hardware Wallet for its easy setup process, with many users mentioning how it took them only a few minutes to get started. They also appreciate the wallet's focus on security, with its durable build and fingerprint access ensuring that users' bitcoins are kept safe. Additionally, customers are impressed with the wallet's premium design, describing it as visually striking and beautifully formed. However, some customers express disappointment that the wallet currently only supports Bitcoin and not other cryptocurrencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Pros mentioned:
    Security
    Cons mentioned:
    Compatibility
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the sleekest hardware wallets money can buy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the first things that I noticed about this hardware wallet was its beautiful marble exterior. When I pulled this out and it was heavier than most of the hardware wallets I have owed. Upon buying this I did not know that it was specifically for bitcoin, I thought this could be used with all cryptocurrencies but it wasn’t. I was kinda bummed about that. So if you go to purchase this make sure that you have bitcoin. This wallet ,Alex keeping your bitcoin safe especially now that it has hit an all time high. With this wallet, it will make keeping up with you bitcoin easy, and you can assure that it is Secure. One thing that’s great is you can use this bit key across multiple platforms Iike Robin Hood, cash app, coin base etc, not having to do transaction over the internet is one of the things that makes keeping your bitcoin safe when you want to cash out or send someone some or even purchase more. If you are interested in keeping your bitcoin safe, I would suggest giving this wallet a try

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OKish wallet

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wallet app is difficulty to use, otherwise device quality is OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Finally something usable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a bunch of hardware wallets over the years, and the bitkey wallet stands out for being ridiculously easy to use while still feeling super secure. What surprised me the most was how natural it was to set up and start using—there were no seed phrases to stress over, and the multi-sig protection just works without me having to overthink it. Multi-sig has always sounded great in theory, but actually using it with other wallets has been a nightmare for me. Too many steps, too many ways to mess it up. Somehow, bitkey managed to make it simpler than even the single-sig wallets I’ve used before, which is wild. The recovery system is another thing that really impressed me. I’ve lost devices before, and it’s always been a huge source of anxiety. With bitkey, I actually feel confident that I’d be able to recover my Bitcoin without jumping through hoops or compromising security. If you’re someone who just wants a wallet that works without making you feel like you need to be a tech expert, this is it. It’s smart where it needs to be and easy everywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and elegant design and experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crypto wallet is so elegant - the hardware itself is beautiful and the onboarding process was super easy. I tried previously to setup a different cold wallet, but it was so complicated and unexpectedly needed to be connected to my computer, whereas Bitkey uses NFC to my iPhone. This is more approachable for me as a relatively non-technical bitcoin owner. I also appreciate the fact that Im not as worried if I lose it, since there are recovery options using 2 of 3 keys. So far, this is the best wallet for my bitcoin I have seen on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader
    Cons mentioned:
    Compatibility
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great for Bitcoin

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this world where you try to be as secure with everything from your personal information to your financial data, having a way to make sure your crypto is secure is a good idea. The concept for the wallet is good but it does have some drawbacks. If you have more crypto that Bitcoin they you are out of luck. At least I haven't found a way to add anything other than Bitcoin. Unfortunately I'm out of luck for all the others for now at least. Getting started was also a bit, no pun intended, more confusing that need be. This device is paired to your mobile device through NFC. Took me a bit to realize that the near part of NFC meant really really near like with a fraction of an inch. This also means that if you change devices you will be going through the setup again so don't lose the instructions. The fingerprint setup was easy so that's a good thing. One thing to note, make sure you charge the wallet before you get started. There are a lot of very hand features for buying and transferring Bitcoin. You do have to use iCloud backup (at least on my Apple device, Android may have other options) and there was not another option. Time will tell if this is a necessary item but the concept seems valid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Wallet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitkey was a very simple wallet to set up for managing my bitcoin. It was much simpler than the other wallets than I’ve used in the past. The hardware is nicely designed and has a premium feel to it. I also like how I’m able to see a range of prices for bitcoin in the app from different exchanges when I’m looking to purchase bitcoin. Overall, it seems like a very nicely designed product and I’ve seen the team consistently adding new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold storage without the difficulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Works as intended, easy setup and management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How i got scammed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember how depressed I was when I lost my money from the coinfx crypto investment scheme. I withdrew the first and second time, and I invested more money. It was during my third withdrawal attempt that it collapsed, and my money was gone. I refused to give up,rather, I went online to search on how to recover lost Cryptocurrencies. Upon my search, I saw reviews on (expresshacker99-Atg m a i l Dot c [o]m). I contacted him, provided all he requested, and now my coins are back in my wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    l8r ledger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally a btc wallet i can give my friends (and mom). basically like using venmo. impossible to mess up. cool they integrate w coinbase and other exchanges. replaced my ledger for btc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good multisig wallet for those new to owning Bitcoin and crypto. Connection to Coinbase and Cash App (also Robinhood/Moonpay) makes it seamless to move funds from your preferred exchange to the device. Only issue is that it will be hard when tax-time comes around to manually reconcile your taxes without a bit of manual effort. Not a problem for HODLers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bitkey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Crypt Starters. Product and app, Was Easy to work with.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Bitkey – Bitcoin Hardware Wallet – Black

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bitkey – Bitcoin Hardware Wallet – Black might be a good wallet for bitcoin, but I could not find out how well it works, because no matter what I did, I could not get it to work to transfer my bitcoin from Cash App. First, I scanned the QR code included in the box to install the Bitkey app to my Samsung phone. Second, I needed to pair the Bitkey hardware device to the mobile app. After that I had to set up my fingerprint for security and operational purposes. Once setup was completed, the instructions ordered me to place the Bitkey behind my phone to connect with the NFC. On the bottom of every screen whether in the Bitkey app or Cash app, I kept seeing the error message “No supported app for this NFC tag.” To add bitcoin, there are two ways Bitkey allows transactions. I can make a direct purchase for new bitcoin with local currency or I can make a transfer from my existing bitcoin from an exchange such as Cash App, Coinbase, Robinhood or another exchange or wallet. Every time I tried to transfer bitcoin from my Cash app bitcoin into the Bitkey wallet, I received the error message “Sorry, this is currently unavailable in your area.” Another error message I received read “We were unable to enable Bitcoin features.” I have the opportunity to purchase bitcoin directly as well, in the amounts from $30 up to $29,850, but the same “Sorry, this is currently unavailable in your area” message popped up with a big red X on the screen. Even though error messages showed up as soon as I connected to the NFC, the progression of completing all tasks was not impaired. So, all I can say is it did not work for me, apparently because of the area I live in. At this time the Bitkey – Bitcoin Hardware Wallet – Black is just a paperweight to keep papers on my desk.

    No, I would not recommend this to a friend
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