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Customer Ratings & Reviews

Black & Decker - Gen 9.5 Bagless Cordless Hand Vac - Gray/red-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 208 reviews

76%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 208 Reviews
  • Rating: 3 out of 5 stars

    Wasn't impressed

    Posted
    FilthyRich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I didn't care for this handheld cordless vacuum. First, it didn't seem to have a lot of power. Second, the bin wasn't very big and got full easily particularly if it sucks up anything "fluffy" or material in nature. And third, probably the biggest for me, the battery didn't last very long (for a device that didn't seem to have a lot of power was shocking to me). I didn't time it, but it seemed like roughly 45 minutes of battery life. That is more than enough for a simple cleanup, but I was using it for heavy duty vacuuming. I returned the item and got a cordless stick vacuum that also acts like a handheld. It has more power and uses than this device. The battery life is still lacking but that seems to be a commonality along all cordless vacuums.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Design could be better

    Posted
    PhilipG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I owned a cordless hand vac over 20 years ago that was better than this. One major thing I don't like about this vacuum is that you have to plug in the charger each time you place it in the wall mount. My old vacuum had contacts built into the wall mount so that every time you placed the vacuum into the wall mount it would charge without having to manually connect the charger. At the price they are charging this should be standard.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Suction and Easy to Clean

    Posted
    Watson
    • Verified PurchaserVerified Purchase

    I was a little worried when I first read some of these reviews, but I decided to give it a try and I LOVE it. The suction is great, it's easy to clean, and the perfect small size for easy transport. I use it to clean up around the litter box on a regular basis and also to clean out my car and it has worked wonders. It even helped me finish a floor vacuum job when my larger vacuum broke half way through!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The best hand vac I've owned!

    Posted
    mysterygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been using hand vacuums around my house for 30 years. I bought this Black and Decker one after reading numerous reviews online. This model has a lot going for it: it is extremely lightweight and has incredible suction - the two most important features for me. The only reason that I didn't give it 5 stars is because it is extremely loud and I feel like I should use ear plugs to protect my ears! Despite the loudness, I would buy it again.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It kinda sucks (heh see what I did there?)

    Posted
    Joel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally purchased this for quick, light duty work on bare floors and smooth surfaces. Came with a brush attachment so figured why not try it on some carpeted surfaces? Don’t bother, it struggles with such weak suction on carpeted or cloth surfaces. I picked this up for $25 after using a $15 gift certificate to drop it from $40 so I don’t feel ripped off since it does what I bought it for.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    really good replacement

    Posted
    KenLibrarian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My old hand vac was nearly dead and I needed a new one. I went to my local Best Buy and after talking to the sales person I decided to give this one a try. It charges rather well and will work for at least 15 minutes at full power. When you think about it, that is all I really need. Anything that needs more attention gets the vacume cleaner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really good handheld vacuum

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good suction, extendable wand, swing out brush on the end, superior filter with installed pre filter. I would have liked it if the charger connected to the wall mount and the vacuum connect to the mount to charge. The cord falls out of the mount's wire guides easily, so I taped it to secure the cord.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap Price, Easy Use, Strength Weak

    Posted
    ConsistentOnlineUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this portable vacuum to clean my car on the go and the product is not strong enough to clean up the mess. It is extremely easy to use and the price is more than fair - it's super cheap. But I realized I had to manually sweep thoroughly AND THEN use this product. I mean, it does the job, but would I recommend, NO.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a very good sucker lol

    Posted
    Blackout
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Well for starters it does look nice and all I had mine for some time now and I hear to review well it not that great at sucking it on gets the fine little stuff and filter gets clogged to easy cause all it get is little stuff we planned on using for our car only but it not doing the job for 3 young ones in the back

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Almost does the job

    Posted
    Asdfg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this to clean small areas, car, steps, rugs. Light, small, easy to use like I hoped. Does not have very powerful suction. Leaves a lot behind. Ok for crumbs, but does not pull grit out of car/rugs well. Was hoping it would do a better job with tight spaces in my car, but just not strong enough.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Cordless vacuum is a snap to use

    Posted
    Teddi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like the fact that is vacuum is cordless, makes it easy to use in my car. However, I don't like the fact that I need to keep it plugged in or the power is not at top suction. The attachments are handy but emptying it is just ok. I haven't figured out how to do more than the quick empty -- which is ok for me for now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Holds charge long

    Posted
    Draftswoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am really impressed with this sweeper. It is the first cordless sweeper I have owned where it holds a charge for a long time. I got it for christmas, charged it and use it once in awhile and it still has a strong charge 20 days later. I am very pleased with this sweeper!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value

    Posted
    Act162This
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Small size, light weight, powerful, and long-lasting battery for not much more than a cheaper brand. This does a good job of picking up small spills and other things that don't require a larger vacuum. Even works well for cleaning out the car in between washes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT PRODUCT FOR PRICE

    Posted
    Hottoddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed something to vac my car out and decided a small hand vac should do the job. This Black & Decker certainly does the job. Very happy with it and will be taking it with me in my RV to use there as needed when I travel. Highly recommend for a small hand vac.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Last Black & Decker product I'll ever buy

    Posted
    Starrior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I dont think I used this hand vac even 10 times before it crapped out. This is the 2nd Black & Decker hand vac I've putchased and I will never buy another product from them again. Spend the extra money for Dyson or Shark. Absolute garbage!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Well

    Posted
    Maddog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The vac worked well and had good suction. It was easy to mount, empty the bag and charges quickly. The only down size was the charging cord that doesn't fit in the slot and hangs out. It is a nuisance at my work bench.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very low suction

    Posted
    Lily

    I was looking for a handheld vacuum with moderate power to clear drawers, baseboards, and other small areas. This vacuum has very low suction and I wouldn't recommend it. I threw away the box the day I bought it and now I can't return it. Do yourself a favor and get a better model.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vac for Car

    Posted
    DWible
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This hand held Vac has great suction and very good life on a charge. I use this Vac to clean my cars and find it works great for this task. It's light and can get into tight areas. Very easy to empty. I haven't run down a charge yet while cleaning my car.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    convenient

    Posted
    Bob13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Was easy to hang (and plug in) inside the closet so as to be convenient for quick cleanup jobs around the house. Works well and is easy to empty. It's always plugged in when back on its holder so it's ready for the next use. (Don't have to worry about it being "over-charged")

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plenty enough Power Long lasting charge

    Posted
    Marty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the most powerful battery hand vacuum I have ever owned. It picks up everything. It’s very easy to empty. Exhaust air out of back very strong so keep away from your dirt pile!

    I would recommend this to a friend