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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 140 reviews

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81%
would recommend
to a friend

Customers are saying

Customers enjoy the KEYone 4G LTE cell phone for its exceptional keyboard, impressive battery life, and solid build quality. Many users rave about the camera's ability to take great pictures. While some users have expressed concerns about the software being laggy, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 140 reviews
  • Pros mentioned:
    Build quality, Camera

    Rated 5 out of 5 stars

    Great phone! Fast shipping!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! The build quality is excellent. It runs really well. I've had no slowdowns using it. The camera takes great shots as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Still blackberry till this day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan, love every blackberry I've owned, bold, passport etc. The Keyone is the upgrade, definitely filled that void that blackberry was lacking especially in the app world. Always love using keys, easier for me to text. Only downside, is the R/3 key that I have to give the extra push to apart from every other key. Still didn't get to manufacturers about getting that replaced or fixed yet. Camera is great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm BlackBerry loyal, but not a fan of Android IOS. Great phone, but wish it had Blackberry's IOS.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great phone w terrific keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BlackBerry phones are back! Imagine combination of Android convenience and apps with BB renowned security and amazing keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Blackberry is back, and better than ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, I said it and I came to represent it. Blackberry is back. This phone runs smooth, has amazing battery life, and the keyboard might take some getting used to, but it runs great!!!! This phone is worth every penny. The fingerprint scanner works like a charm. I cant say enough good things about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could want: snappy android software, programmable convenience keys, physical, responsive keyboard, and sleek design all in 1

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    A great addition to the Blackberry line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Blackberry exclusive user, I hated to think my next phone would be something else. Bam, along comes the KeyOne and I no longer feel like I'm in the dark ages with my old Classic. Standard keyboard or virtual, it has all the features I need and great camera and speed. Thin modern construction with the dependability of Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    awesome beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first smart phone. i only have it because it has buttons. i love it!! i have trouble with touch screens so i absolutly am in love with the buttons on this phone. it take beautiful pictures as well. it does so much i havent even got it all figured out yet. great phone, great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge of a product you sell is a must. I ended up figuring that out the phone myself.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Keyboard enthusiast dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard enthusiast dream for old school fans. Issues still connecting to my Google account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? I love everything about this phone. Super responsive keyboard, awesome fingerprint scanner, phone looks good and feels perfect in the hands. Camera is not the best but is good, sound is good too. I'm coming from ios and I do not regret this change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love BB on Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and now with the Android I can do whatever apps I want and need.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Amazing smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome back blackberry!!! Best phone I’ve used in years! Keyboard is insane and the rest of phone lives up to all expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't even last a year...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had crackberries all my cell phone life, over 2 decades. I had one of the early KEYONE models made. It last beautifully for 9 months before burning while charging, failing to open apps, and failing to locate contacts that definitely existed in the contacts app among just a few quirks. Tried debugging via crackberry.com. Still love the keyboard so now giving the black edition model a try.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Best Blackberry Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Blackberry! Having merged the Android apps on this device with the full keyboard makes it the BEST BLACKBERRY PHONE EVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat your heart out Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I have always been a BB fan. I never did cave into the whole Samsung/Apple craze. However, as a BB fan this model is simply amazing!!!! It is smooth, runs pretty fast, it is comfortable use, the keyboard is like the BB classic and much better than the Priv. Even the price point is decent. I think if people are tired of the same old same old then this phone is for you. I walked into T-Mobile and I got constant compliments on my phone and people were inquistive about, not that does not mean people will rush out and buy one, since you need to buy this outright, except if you are Sprint user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , with good battery , nice shape, works perfect with internacional carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Nice design, flawless screen and of course the unforgettable keyboard. I would recommend this phone to anyone and everyone.... I've had nexus, iPhone, Samsung Galaxy but this blackberry is the superior phone

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this phone. Very fast and i like keyboard, easy for typing

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Love the keyboard. Is a simple phone mostly for work. Not gaming or anything. It will do it if you are a email user.

    I would recommend this to a friend