Customer Ratings & Reviews

Thank you for your feedback, RonO. We're sorry to hear that the Blink Outdoor 4's range didn't meet your expectations or match what was communicated by the sales associate. The effective range can vary depending on several factors including obstacles and interference. We'd be happy to help you optimize your camera placement, You can contact our customer support team 24/7 at 1 888 280-4331 for assistance.

Dear StevenH,

Thank you for sharing your experience with the Blink Outdoor 4 camera system. We're sorry to hear that your camera failed after one year of use. While it's good to know the battery performance meets expectations, the early device failure you experienced is concerning and not up to our quality standards.

Dear MarlaG,

Thank you for taking the time to share your feedback about your Blink Outdoor cameras. I'm sorry to hear you're experiencing issues with motion detection and clip management.

For the motion detection concerns, you may be able to improve performance by:

Adjusting the motion sensitivity settings in your Blink app
Ensuring your cameras have strong WiFi connection
Checking that the camera positioning avoids areas with moving trees/plants

Regarding clip management, the Blink app allows you to:

Filter clips by date and camera
Select multiple clips at once for batch deletion
Download important clips to your device for safekeeping

We appreciate your feedback as it helps us improve our products and services.

Hello, LuisZ! Thank you for sharing your feedback on the Blink Outdoor 4. I'm sorry to hear about your experience you have had with the device.

While the Blink Outdoor 4 does offer a free trial period initially, I want to clarify what functionality is available without a subscription to help address your concerns. Without a Blink Subscription Plan, you lose access to features including unlimited cloud video recording, 60-day unlimited cloud storage, live view recording, Extended Live View, and Photo Capture. However, you still retain several important capabilities even without a subscription. You can use local storage clips with a USB drive and Sync Module 2 or SD card with a Sync Module XR, which allows you to record and store footage directly to your own storage device. Additionally, you can still receive motion alerts on your phone, use two-way audio to communicate through the camera, and access live view to see what's happening in real-time. These features allow you to maintain basic security monitoring functionality without requiring a paid subscription. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Hello JosephK,
Thank you for your feedback on the Blink Outdoor 4. I am sorry to hear the about the constant notifications. To minimize alerts on a Blink Outdoor 4, you should adjust the motion sensitivity, set up "Activity Zones" to block areas, and use "Snooze" for temporary disabling of notifications. For a more permanent solution, you can disable all motion alerts for a specific camera by turning off motion detection, but this will prevent all motion-based clips and notifications from being generated. I hope this information is helpful, thank you.

Dear Mega,

Thank you for your concise feedback about the Blink Outdoor 4 security cameras. We're concerned to hear about the structural failure you experienced with the camera mount - this is clearly a quality control issue that shouldn't occur with a security product.

A loose or detached mounting system compromises both the camera's functionality and security purpose. This is unacceptable for a product designed for outdoor use.

If you haven't already, please:

Contact our customer service department at 1 888 280-4331 for a replacement unit or
return the product to Best Buy if still within the return window

Your feedback helps improve our products for all our customers.

Hello, SeanF. Thank you for taking the time to leave a review on the Blink Outdoor 4 Wireless Camera System. I am sorry to hear about the experience you are having with the device and have some recommendations to try and help. First, I recommend looking at your sync module's LED indicators. If your Sync Module displays a solid blue and a blinking green LED, this indicates the Sync Module is offline and attempting to reconnect to the previously configured Wi-Fi network. Several reasons why your Sync Module may have gone offline include power interruptions (such as outages or being unplugged for a prolonged period of time), updated Wi-Fi settings (such as a new password), or signal interference from devices like pods and extenders. After confirming the information above, if the issue persists, attempt the following troubleshooting steps: Power-Cycle Your Router: Unplug your router from the power outlet, wait 30 seconds, and then plug it back in. Power-Cycle the Sync Module: Disconnect the Sync Module from power for 10 seconds, then plug it back in. After rebooting, a solid blue and solid green LED indicates the Sync Module has successfully reconnected to the network. Re-enter Wi-Fi Password: Refresh the Sync Module's Wi-Fi connection by re-entering your Wi-Fi password. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Hello, Ls3v. Thank you for taking the time to leave a review on the Blink Outdoor 4 Camera system. I am sorry to hear about the issue you are experiencing and have some recommendations to try and help solve the issue. You can improve the picture quality of your Blink cameras by adjusting the video settings to Best in your app and ensuring they are within range of your Wi-Fi router. The camera-to-Wi-Fi signal strength plays an important part in how your video quality is rendered, since that data is downloaded directly from the Blink servers to the camera. I recommend making sure your cameras have strong signal strength and positioning the sync module core where the cameras will receive the best signal. Weak signal strengths between Blink devices and the Wi-Fi network can increase battery consumption. If you have any other questions, please contact Blink Customer Support at 1-833-392-5465. Thank you again for leaving a review, and have a great day!