Customer Ratings & Reviews

Good product, ordered online, and did customer pickup line.

I never use something as much immersive like this item

Works well but sometimes motion detection doesn’t work correctly.

I’d give a zero if I could. Product stopped working after 2-1/2 weeks of owning. Best Buy won’t take the return and blink customer service is no help at all. All they will do is sent you the same crappy product that broke within weeks. Camera buffers during live view so you can’t actually see who’s at your door.

I have been using the Blink Video Doorbell (Black, Second Generation) for a few months, and I have overall been quite impressed with it. The setup was very easy; I went with the wire-free installation, and I spent less than 30 minutes on everything. The included Sync Module Core made connecting everything to the Blink app easy and dependable. The video quality is really good during the day and at night, using infrared night vision. The head-to-toe HD view captures an impressive area to monitor, which is great for tracking package deliveries. I really appreciate the two-way talk feature through the app. I have been able to communicate with visitors when I’m not home, which is convenient. I have been pretty impressed with the battery life as well. The included lithium batteries are advertised to last up to two years, and while I obviously can't confirm that yet, the battery indicator hasn't dropped much yet. I actually subscribed to the Blink Subscription Plan after the free trial at no cost. It simply offers convenience in storing and viewing clips. I also connected it to my Alexa device, simply to make checking notifications easier. One downside if not wired is that you do need another separate device for the indoor chime; but overall, I think it's a solid, dependable doorbell camera.

Great product buy it doesn’t worth the price paid for it. And then, a week later the price was lowered

The sales person did not tell us that you needed to have a monthly subscription to be able to fully use the equipment.

Packaging: Safe and strongly packaged, the Blink was not complicated to unbox or set up. The screws, wires, and all little parts came packed separately in little plastic sachets. The sync module, main wire, and video cam came neatly packed in the box in a perforated packet. In a nutshell, the packaging was done very well. I also appreciated that the packaging included clear icons and labels on each plastic pouch, which made identifying each component easier. There was minimal wastage, and the compact box design made it easy to store extra parts for future use. Look: The black video cam has a very intuitive design. We got the black model. The design is simple and standard: a black rectangle with a camera on the top half and a push-button “bell” in the lower half. However, the elliptical doorbell shape (as opposed to circular in the previous generation and most other doorbells) is unique and gives us the experience of an analog switch. The sync box is wired and needs a dedicated power outlet. I appreciated that it is wired instead of plugged in, since plugged-in sync boxes can often make the second plug point less usable. A different doorbell cam I own can be un-inserted only with a pin. This one can be snapped in and out very easily. Also, the back can be snapped out using a flat pin instead of a pointed one (or a safety pin or anything pointy). This also means that I cannot lose the flat pin. The matte finish also helps hide fingerprints and dust, which makes the device look clean even after regular use. Manual: The manual can be accessed by scanning the QR codes behind the cam and sync. However, I made the mistake of inserting the battery before starting the installation process. I had to eventually take it out. The step-by-step installation includes connecting wires, inserting batteries, downloading the app, syncing, etc., in a very intuitive and methodical way. In addition to the printed QR codes, the Blink app itself guides you through the setup with simple visuals and interactive prompts, which made the process almost foolproof. It would be helpful, though, if a small printed manual were included for people less comfortable with digital instructions. Batteries and Wiring: Three lithium batteries are included with a stated two-year life. This is probably dependent on how active the front door is. I wish I could recharge the doorbell instead of waiting for the batteries to die. The cam can be hard-wired to an existing system. There are two wires that I did not use. Also, a chime is not included. So, one needs to either buy a chime or connect the Blink with Alexa or Alexa Echo for audio or A/V information if there is someone at the door. I did notice that the doorbell conserves battery well in lower-traffic areas, so if your door doesn’t get frequent visitors, the battery may indeed last for over a year. A battery status indicator in the app helps keep track of remaining charge, though I wish it gave more specific percentages. Camera: The camera gives a circular fish-eye-like image. This makes the shapes a little lopsided. However, in good lighting, the images are really clear and HD quality. In low light, the images are grainy. The sound is only moderately satisfactory. While sound on my phone was pretty loud and clear, guests found my voice glitchy. Clips that are stored are just a few seconds long. That way, it is very difficult to understand the event. Clips get deleted in 60 days. This is what a basic subscription is providing at this time. It would be useful if users had the option to extend clip durations or receive multiple back-to-back clips in a single notification. There is no AI face or package detection but that is not a big problem. App: The app is moderately customizable. Since we are on the main road, the Blink was activated every time a car passed 20 feet away from the door through a row of pine trees. While this is evidence that the motion detection is really strong, I was able to change the setting on the app. However, it cannot differentiate between animals and humans like ADT. The doorbell can be synced with Alexa, which is cool. The app’s interface is clean and minimal, with quick access to device settings, clip history, and notification controls. However, sometimes the live feed takes a few seconds to load, especially on slower Wi-Fi. There is a “do not disturb” setting for notifications, which is helpful at night, though I would like the option to mute only motion alerts while keeping doorbell rings active. Nutshell: Overall, if followed closely, the step-by-step guide makes installation quite easy. The trick is to stick to the steps of when to download, sync, or insert batteries. Interconnecting the doorbell with other devices (chime or Alexa or phone) completes the process. Since a chime for indoors is not provided, the products provided in the box are not enough to help warn you when someone is outside. The device is an economical option that serves the purpose with basic options, satisfactory connectivity, and a standard, nifty look. For someone already in the Amazon ecosystem, this doorbell offers seamless integration with Echo devices, enabling real-time announcements when someone presses the doorbell or triggers motion.

It kept going offline. It wouldn’t show when someone rung the doorbell. I had to replace 2 of these doorbells. I would not recommend

Constantly disconnects from the sync module. Tried all options given from manufacturer, has not kept connection for a full 24 hours

Amazing price value. Love the update full view Easy set up

I’m not able to use it unless I subscribe to a subscription, there’s a fee per unit, not happy!

I recently upgraded from my old-school “ding-dong” doorbell to the Blink Video Doorbell in black and I’m so glad I did! The difference is night and day. First off, the setup was a breeze—seriously, I had it installed and connected to the app in under 30 minutes. I’m not super techy, but the instructions were straightforward, and the Sync Module made it even easier to get everything running smoothly. The head-to-toe HD view is amazing—I can see packages on the ground, visitors at the door, and even get a peek down the walkway. The video quality is crisp, even at night. I also love that it has a two-year battery, so I’m not constantly worried about charging it. That’s a big win for me! Now when someone rings the bell (or even just walks by), I get an alert on my phone and can see exactly what’s going on. It gives me such peace of mind, especially when I’m home alone or expecting deliveries. For anyone still using a basic, non-video doorbell like I was, this is such an easy and worthwhile upgrade. Highly recommend!

Meh like all blink products .... crap.............

Did not like this product at all it’s glitchy, and drains the battery fast.

I’ve been wanting to get a video doorbell for some time. It can be hard to hear someone knocking on my door when I’m working which I do in a room that is farthest from my front door than any other room in my home. In the Box What comes in the box is the video doorbell, sync module, USB charge cable and charge block, 3 AA batteries, and mounting hardware, wires, and a mount. It’s everything that I need to get it working. App The sync module and doorbell work with the Blink mobile app. Both have QR codes on them which made setup simple. Once the doorbell showed up in the app, I configured settings. There are a lot of settings to go through for a doorbell. I set motion detection options as well as adjusted the sensitivity. I also set the Smart Detection settings so that Person Detection was on, Vehicle Detection was off (my front door doesn’t face towards a road or driveway so I didn’t need that), and Other Motion was on. I also set Motion Zones. This is the same feature I have with security cameras where I can set zones (areas to ignore motion). This helped since there is an area where there is movement that would trigger the camera, but after setting that area as disabled, the notifications for that movement stopped. I’m glad Blink added that in otherwise it would have been a headache. There are many options for video and photos, volume, temperature alerts, notifications, and the option to connect it to Alexa. I have mine connected to Amazon Alexa. This allows me to get notifications on my Amazon Echo and Echo Show devices. This paired with those expands the convenience of the doorbell. When I’m in the room in which I work and someone rings the doorbell, the camera view shows up on my Amazon Echo Show 8. I can also speak with the visitor. For me that is just telling the FedEx or UPS delivery people that I’ll be right there through the mic on the Echo Show 8, but I’m able to see who it is before heading out of the office to the front door. This is much better than hoping I hear them knock. Also the security aspect of this goes without saying. I know who is at the door even before I head out of the office room. Operation Everything worked as it is supposed to. I didn’t have any problems with the setup. Not with the sync module or the doorbell. The camera has a wide enough field of view that I can see everything that I need to. Also, the motion detection worked as I expected it to. The only thing that might become a problem is the max operating temperature. It’s around 107 degrees. This week, where I live, the temperature for one of the days was 97 with a head index of 107. This didn’t seem to cause a problem as far as I could tell from spot checking it during the hour that we reached that temperature. The area that I live in, from mid July to mid August, can reach a heat index of 110. I’m not sure if that will end up causing an issue or not. Time will tell. Final Thoughts Everything worked as it was supposed to. No complaints there. I really like how it works with my Echo Show 8. It’s very helpful and I’m glad that Blink supports the Alexa feature. If you are wanting to get a video doorbell, then consider the Blink Video Doorbell. It has many features that I think people will be glad to have.

The Blink Video Doorbell with the Sync Module Core is a solid option for those looking for an affordable and easy-to-install smart doorbell, especially if they are already in the Blink or Amazon Alexa ecosystem. However, it's important to understand its limitations, particularly regarding the need for a subscription plan for full functionality. Key Features and Highlights: • Head-to-Toe HD View: This is a major selling point, offering a 150-degree field of view that allows you to see a person from head to toe and also view packages on the ground. • Two-Year Battery Life: Blink is known for its excellent battery life, and this doorbell continues that trend. The included AA lithium batteries are designed to last up to two years, which is a significant advantage over many competitors. It can also be wired to your existing doorbell chime. • Simple Setup: The installation is straightforward, whether you choose the wire-free or wired option. The Sync Module Core, which is included in this package, is used to connect the doorbell to your Wi-Fi and the Blink app. • Affordable Price Point: The doorbell is competitively priced, making it an attractive entry point into the smart home security market. • Alexa Integration: As an Amazon company, Blink products work seamlessly with Alexa. You can receive announcements on your Echo devices when the doorbell is pressed or motion is detected, and you can view the live feed on an Echo Show. Potential Downsides and Things to Consider: • Subscription Required for Full Features: This is the most significant drawback. Without a subscription plan, the doorbell's functionality is limited. You will get motion notifications and two-way communication, but you won't be able to access video recordings. To save and view video clips, you need a Blink subscription. • Sync Module Core vs. Sync Module 2: It's crucial to understand the difference. The Sync Module Core included with this particular model does not have a USB port for local storage. If you want to store video clips on a USB drive without a subscription, you need the Sync Module 2 (which is sold separately or in a different bundle). • No Rich Notifications or Advanced Features: The doorbell lacks some of the more advanced features found in other brands, such as package detection and pre-recorded responses. • Audio Quality: Some users have reported that the two-way audio can be a bit faint on the outside, though it's clear on the phone. • Video Quality: While the video is HD, some reviews note that the low bitrate means the 1440x1440 resolution may not look significantly better than 1080p from other cameras. Overall: The Blink Video Doorbell with the Sync Module Core is an excellent value for a basic, easy-to-use smart doorbell. It's a great choice if you're on a budget, prioritizing long battery life, and are already invested in the Blink or Amazon Alexa ecosystem. However, if you want local storage, a more feature-rich experience, or don't want to pay a monthly subscription fee for video recording, you may want to look at a different Blink bundle (one that includes the Sync Module 2)

This is one item that I should have gotten when I first had the chance to get and I say this due the loss of hearing in my left ear and delivery driver doing a very light knock on the door when they do a delivery to my house. Also not being able to see the faces of the drivers droping off the packages or seeing someone coming into my front yard (i.e.)people that don't belong in my front yard going up to my neighbors door when he's not home after a delivery drive has droped a package off for him, as he has had some stollen less than five mins after the driverr has left and I have actually seen it happen but not able to see they're face. As for the product I had no problem with the install of it for the wireless setup both the mounting of it and the app both seem to be flawless and very easy to do, sound over it is awesome and being able to talk to the drivers or other people makes it easyer for me now instead of having to shout be there in a second when I do actually hear the knock the only con with this item is once in the app the company ask you if you have an Amazon account and to link it for they're purpose of if your going to buy into the program for the purpose of storage which is fine but the app ask you to change your password and that is where the issuse poped up for me as Amazon's computer system if you have they're 2-step verification turned on it does in all actual fact lock you out of the system and asks for a one time password/code. The way around that is to turn off the 2 step verification before you make the account on the app, (lesson learned on my part). On the pros of the product it's real easy to setup, clear instructions, clear picture and great sound which is clear and being able to understand the person on the other side of the door also the price of the item is very reasonable to along with the price of the plains they have. This is in my opinion a 100% get for the price and also the price of the service plan

So I received my Blink Video Doorbell. Now Blink claims this video doorbell to be head-to-toe HD view, with a 2 year battery life, simple setup and also includes the Sync Module Core. I recently installed a similar Blink Video Doorbell camera with the old style Sync Module at my office a few months ago; so I'm kinda familiar with how these Blink Video Doorbell cameras work and the ease at with they are to install. Unboxing the package, includes the following: * Blink Video Doorbell * Blink Sync Module Core * 3 AA Lithium Batteries * Wall Plate & Wall Mounting Kit * Doorbell Removal Tool * 2 Wire Extenders * Corner Mount Accessory * Power Adapter & USB-C Cable (both for the Sync Module Core) First up, to get started simply, download the Blink app from the App Store for iOS or the Google Play Store for Android devices. Once downloaded, you'll need to create a Blink account and simply follow along with the app to continue and complete the installation of the Blink Video Doorbell. Setup took me about 20 minutes since I kinda already knew the process from installing a similar Blink unit at my work office a few months ago. I decided to install this Blink camera at my backdoor to my condo. Since there's no doorbell hardwire that goes to the backdoor, I installed this camera wireless which just means its running off the Sync Module Core and 3 AA batteries that come included. However, if you're installing this doorbell at your front door, you can hardwire it to your in-home doorbell sound system. Now I must say that I'm loving this camera. It does offer very clear video footage both in daytime hours as well as night time hours. I mainly installed this at my backdoor because these delivery services sometimes are confused between my front door and backdoor because of the way our condo is designed. So I needed a camera out back to keep an eye on packages delivered. Audio quality if also very clear, to the point of you could hear the birds nearby chirping. Ok so I really love this camera just as much as I loved my other camera installed at my front door, but some of these companies nowadays tend to charge exorbitant fees in order to save recorded footage (which is usually the reason people get doorbell cameras to begin with). We wanna keep an eye on our property & any packages delivered. The Blink Video Doorbell camera does offer a 30-day trial, but then you'll have to choose a subscription plan in order to continue to save footage. Overall I love this camera, it has a nice strong build quality and the camera field of view is amazing from head to toe as they described. Everything works well, just do your homework/research into subscription prices on recording and saving footage.

I want to start with the most important part which is the gen 2 is so much better than the gen 1 and imo worth upgrading to or starting your video doorbell journey with just on field of view alone. I used the blink gen 1 in the past along with others but I really didn't like it because the field of view was really kind of bad which was ultimately a deal breaker for me. When I looked more into it I saw there was some 3rd party "mounts" out there that put an angle on them to face down but then you couldn't see people. Regardless it was bad but that's ALL resolved with the new wider view and when I waste a whole paragraph talking about it it's because you can not only see a 7ft tall man head to toe but also a package at my door and my dog FINALLY! It has all the bells and whistles as the gen 1 but 3 batteries this time, only slightly bigger unit itself, better battery life (up to 2 years with included lithium batteries), higher 1440p resolution, faster reaction time and going live, uses the same mounting hole spacing but different backplate since its larger. The one ding I have to say took a star away for me was that the new sync module core it comes with doesn't have any usb port or sd car slot for any local recordings anymore. That annoyed me as that's how I liked to use mine in the past BUT I found that you can actually pair an older sync module 2 and still retain that ability (at least for now). It's a fairly total package for upgrade or as your first video doorbell nothing bad in use at all works perfectly.