Customer Ratings & Reviews

This phone is pure junk !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This phone is a reasonable option if you need a temporary device, though its frequent malfunctions and rapid battery drain make it frustrating to use—and it arguably should cost less.

Great phone, great price. Had some difficulty adding service but wll worth the time spent.

Bad camera, slow. Best buy is on the path of worst company. I had my trust that I can buy something, where I have no issues while returning the product. But this time, worst experience, bestbuy kind of stealing money. For a product that I had for one day, didn't like it, and end up paying a whooping $45 restocking fee where the total amount was $117. Bestbuy might not be my go to shop for mobile phone anymore.

This device is not worth your time or effort... I bought as a starter phone for a family member not familiar with smart phones. Just exacerbated the situation...

Phone stopped working after a month if having it. No drops, no cracked screen, no nothing. It just decided to stop working.

worst phone I ever had. It worked good for about a week then phone reception is terrible. keeps fading in and out on all calls

Horrible phone broke less than a year heated up malfunction

I love Best Buy. Always coming in clutch. This phone is pretty good quality and customer service always comes through. Shoutout to the Best Buy in Chino Hills

The phone is a 5 star for appearance. However the phone lags and durability is poor. My daughter dropped her phone once and it shattered in the back like a mirror.

Inexpensive model phone ideal for a 2nd phone in case of an emergency

I've had many phone over the years especially androids. I'm a android type of person & this phone definitely the best android I've had over the years.

It may be a good phone.However, it's not a good phone for me.As multi tasking is very slow takes a long time to load.Anna was an impressed with the pitcher quality

My son is happy and satisfied with his phone we purchased through Best buy customer service was a helpful and deserves a raise.

Excellent phone , I use out of the country and it was amazing

Great phone. Affordable but worth it. I will buy it again

Was a gift for my uncle in Africa happy he was thanks

I originally bought this device because it was marketed as if it was compatible with a specific wireless provider. In the moment I called to activate the phone, I was told this specific device wasn’t compatible. All the features work great! I actually loved it and the color option was beautiful.

My phone broke and I needed something immediately. This was a great choice and I don't have to be in as much of a hurry to get the device I really want.

The sales professional was well informed, ahe explained the pros & cons