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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 12 reviews

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58%
would recommend
to a friend

Customers are saying

Customers are pleased with the Joy Cell Phone's large numbers and easy-to-use interface, making it a great choice for older individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Compatible with t-mobile, Large numbers

    Rated 4 out of 5 stars

    Great Basic Cellphone for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 91 year old grandma, she was having a hard time using her smartphone. The reviews were spot on except AT&T in the area just upgraded their towers and the phone would not work on their service. I was able to get it hooked up through T-mobile with a great voice and text plan at a nominal monthly fee. My grandma loves the phone and she has no problems using the large numeric keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Cheap, Good battery life, Large numbers

    Rated 4 out of 5 stars

    basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple phone, probably made for seniors with large number pad and simple controls. It is a throwback to the analog phones like Nokia with good battery life. I bought this phone as an emergency phone for my child, which works well. Controls are simple, has a basic camera, FM radio, messaging. It has a dual SIM card slot, which is helpful when traveling abroad. It appears fairly durable for the 3 weeks that we had it, though not waterproof. For the low price and the intended use, it serves its purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Large numbers
    Cons mentioned:
    2g network, Compatibility

    Rated 2 out of 5 stars

    2G Networks going away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a SIM Card that works even from TMobile. Needs to work only on 2G networks, Had heard in online reviews only TMobile and maybe StraightTalk would work. Either this phone was not actually unlocked, or else Cell Network in Orlando area does not accept the 2G TMobile card anymore. Will be returning it. Should not be sold anymore. Disappointing, since these large numbers are probably only ones my 90 yr old Dad can see any longer. There is a market for a 4G phone with large numbers, not sure if I can find one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for elder; large character; loud ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom who is 80+ years old. It is with large character that easy to see and dialing. It has loud ring for elder who have hearing problem. It is a very good simple phone. I am very happy that I choose this phone for my mom. She is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Broad keys

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMportant we like is SOS feature for senior citizens and broader keys

    I would recommend this to a friend
  • Cons mentioned:
    Incorrect description

    Rated 1 out of 5 stars

    No good not unlocked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description says unlocked but it is not ! Locked to t mobile unable to work unless you want to sign a contract with t mobile. Description should read locked to t mobile phone . Very disappointed over a hour at desk trying to unlock . Waste of my time & money!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Dual SIM phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very affordable dual sim feature phone that keeps things simple for those not interested taking out a mortgage for a smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Large numbers

    Rated 3 out of 5 stars

    Great for older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for older person. Large numbers and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Expectation

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt meet my expectationsl ,could not work for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sim card issue

    Rated 1 out of 5 stars

    Att couldn’t activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my mom and had it shipped to my brother who lives near her. I triple checked that it would work with att, but brother said 2 SIM cards later it wouldn’t accept a call. This would have been perfect, if it could have worked on our account

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone voice clarity beats all high end phones.. good price

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not to be sold in the United States

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WILL NOT WORK BECAUSE A.T. & T. DOES DOES WORK WITH IT

    No, I would not recommend this to a friend
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