Customer Ratings & Reviews

Used phone really mess up I didn’t know they selling those kind phone with customer I never gonna but it anymore

Do not like this phone, ads pop up all the time unable to remove them

My daughter broke her phone so I had to get her a new one. I got her this one, and it works perfect for her. My son's phone recently broke and so I bought him one of these, too. They are good phones for the price.

phone isn't fast but the screen and camara make up for it most app work great and fast love the phone for the price

I've had this phone for 2 months out of necessity. I lost my Android phone and needed an unlocked phone. This phone is very slow in every single function. If I have an incoming call while on another screen,it will not respond to me trying to answer. Very frustrating. Sometimes it will close a screen that I'm working with and go to the previous screen on it's own. I can't receive mms or receive or send pictures through messenger. I can't afford a better phone right now so I'm stick with this one for now.

Horrible. No service most places. When I do have service it goes away as soon as I make a call. I expected the phone to be slow, but on the the rare occasions I can make a call it takes 30-45 seconds to connect. Same with texting. It takes at least a minute for texts to send. I've tried phone with 2 separate sim cards that work fine in other phones. When you use dual sim cards you typically get service with only one at a time. And its random as to which one works and which one doesn't. If it wasn't for best buys $35 restocking fee I would return it. Given the fact that I got a bundle and only ended up paying $49.99 for it its not even worth the trouble to send it back. The restocking fee will I sure that I never buy a cell phone from best buy ever again. Extremely horrible experience

The picture shows that the phone comes with a case, but it didn't. When I called Best Buy they were like its not suppose to come with a case. My question is, if it doesn't come with a case then why is there a picture of case? And where are we suppose to buy a case for this phone cuz clearly there is no websites or places that sells cases for this phone. And the camera is very poor, it isn't as high as they are saying, so do NOT buy it.

When I got this phone it worked great but after the 14 days where I couldn't return the phone it started running badly then a little after that one of the speakers stop working on it this is a bad phone don't wast your money on it.