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Customer Ratings & Reviews

Model:
V0410UU BLACK
SKU:
6351886
Your price for this item is $89.99

Customer reviews

Rating 3.7 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.6 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers often highlight the affordability and user-friendliness of the V5 32GB (Unlocked) smartphone. Many appreciate its dual SIM card functionality, the inclusion of essential accessories, and its usability. However, some users have expressed concerns about the quality of the speaker and volume control, as well as the average camera and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 480 reviews
  • Rated 1 out of 5 stars

    This phone sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is horrible. Purchased it for my grandma and she can’t hear anything when using it. My aunt had this phone and said she couldn’t hear anything either. I wish I could return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor voice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low &poor voice quality. You can barely hear the other person talking when on a call. Even with the loud speaker on, you still can barely hear the other person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was cheap so didn't expect greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small SIM holder bracket broke immediately which rendered the phone pretty much useless. Can't get phone out of safe mode. Overall very disappointed in the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pieceajunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Worst purchase ever. Did not even come with a sim card. Too much effort to get a simple phone. Buyer beware.......piece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not work as a unlocked phone. I bought at Best Buy. Salesperson could not get it to work. Lost 45 dollars to restock phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with VERIZON!! You need know

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Verizon. Which was not mentioned in the information. Had to return this phone with a $45 restocking fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth not working,cannot send pics or recieve,my mistake for believing salesman that blu phone was a good phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Question...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this “unlocked” phone and I tried to use it with T-mobile and they say it was locked it and I couldn’t used anymore. What happened?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So far we’ve barely learned how to turn it on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. Would not recommend this phone to anyone. Instructions seem to assume that the user is already familiar with this type of product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even good for emergent use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i needed to use it for some emergency. It added more headache to my issues You will waste money if you buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone said it would work with my service provider and when trying to activate it it wasn't compatible with the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    our phone came out with a diffect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charging port became loose we have phone new we didnt buy warranty so didnt take back to BB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bob

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says I Purchased this on February 23, 2020, I don't own anything Android. I never Purchased this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    liars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donot buy a phone from bestbuy,they do not honor thier warranty,bad place to do business with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working 01/2022 unable to return so now i have a paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for. Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality phone. Phone lost signal many times and dropped calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bob

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird says i Purchased on February 23, 2020 I never Purchased this on February 23, 2020

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone says comparable with Verizon but it's not. Pretty cheaply made and look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging port stopped working and the volume button doesn’t work great either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money. Paid $99 plus tax and phone lasted less than 30 days. Horrible

    No, I would not recommend this to a friend