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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.6 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers often highlight the affordability and user-friendliness of the V5 32GB (Unlocked) smartphone. Many appreciate its dual SIM card functionality, the inclusion of essential accessories, and its usability. However, some users have expressed concerns about the quality of the speaker and volume control, as well as the average camera and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 480 reviews
  • Cons mentioned:
    Speaker

    Rated 3 out of 5 stars

    As a spare,,, OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this phone as spare . Speaker is horrible . Ringer keep going on silent. Ads keep popping up , I had disable google for stopping the Ads, and if i have to go on google i have to go to system n change it .I guess u get what u pay for it .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. Was able to use another sim from another country...perfect. The phone is sleek and fashionable and classy. Perfect for the fashionista and conservative.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent phone fo rthe price you are paying. It will work as your secondary phone doing just the basic functionalities. Camera and audio is not good, but the rest of the features are fine

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    volumn Low very low on speaker when i am called.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the phone, except the volumn is not good when i am called, the volumn wooks good when i ask google directions, it is louder, but not on speaker, way to low. all reviews say same problem. never seen this anywhere. freddie the guy that helped my buy this phone, is the best, i have seen great and helpfull guy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice, inexpensive phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. I bought this for my young son. The phone is good enough for his needs and I don't have to worry if he lidded or breaks because it's so cheap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 4 out of 5 stars

    similar to my other BLU phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old BLU phone. bad about this one, the speaker is weak and I am hard of hearing. Also the Best Buy people could not transfer my data from old BLU to new BLU phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu V5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement phone and glad they had a unlocked phone at affordable price. Phone wasn't much close as my g7 but worked great!

    I would recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 3 out of 5 stars

    Cheap phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because I needed a cheap phone at the time but I won't do it again. The speaker is terrible while making calls. I almost always have to put the phone on speaker phone to hear well during a call or use an ear piece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome Little Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little phone as a backup. Beautiful color. It comes with everything you need, case, protective screen cover and charging cable. Good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I really like this phone it has its faults. First is it's very difficult to open! Second I can not turn off the phone lock, only set it so it waits 30 mins max before locking itself. Third, it takes a bit for it to wake up if it's been off for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I began liking the Blu brand. Excellent cellphones easy to use and unlocked are some of the features i like

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent Phone for Applications

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can handle almost anything I put on it. However, camera, video, and audio really sucks. I do not recommend playing games, watching movies, or listening to music. But if you are a freelancer, excellent phone for your company needs

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is a great phone! The only real critique I have is with the camera, but for what you pay for the phone, it is well worth it and I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu phone works with ATT, but not T-Mobile.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Blu phone from Best Buy, and was told that it would work with T-Mobile. But it doesn;t, as confirmed by another Best Buy staff member. He said to try AT&T. I did, and the phone is now working.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonable price, suits our needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these phones for our kids for basic phone and texting service. The price was reasonable and the phones suit our needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price deals for such a nice unlocked phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family members have been enjoying BLU - V5 with 32GB Memory Cell Phone (Unlocked) - Twilight that i bought with great price deal.

    I would recommend this to a friend
  • Pros mentioned:
    Dual sim

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and he loves it. You can place two SIM cards in there at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I wanted an unlocked phone to switch carriers. This phone is fast, it has the latest Android Pie system. But, like other phones, it's not perfect. It's a little difficult to set up, especially the sounds. And it took me a few days to get my Ring Doorbell set up on it again, I had to install it twice. The other apps are easy to navigate and they pop up quickly. (The new carrier made a BIG difference) This phone comes with a clear back cover and a screen protector! A nice bonus so you don't have to go hunting on Amazon and spending extra bucks!

    I would recommend this to a friend
  • Cons mentioned:
    Speaker, Speed

    Rated 1 out of 5 stars

    Not a great camera for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally just bought this phone about an hour ago and already I regret it. I should have bought the Moto even though it had half the storage. The touch screen does not respond, the phone is slow, the speaker sucks. Won't be playing any music through this phone. you better get a sound amplifier if you want to be able to hear anything at all even if youre only 20 yrs old. I doubt my mother let alone my grandmother would be able to hear a single thing on this device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    No help or instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to use for travel abroad so I wanted something inexpensive. It met that criteria. However we ran into difficulties getting the cover off to put in the battery which was packaged outside the phone. I wanted to charge it up before getting a sim card for it. There was no info in the box nor on Blu's website, which doesn't seem to have some of its links working. Moreover there was a problem with the model name V5. There are similarly named models, but they weren't exactly right because some code didn't match. Upshot is we ended up scratching and cracking part of the screen in our attempts to pry off the back cover. When I get a sim card for it tomorrow, we'll see if it will work OK. Stay tuned!

    No, I would not recommend this to a friend
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