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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.6 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers often highlight the affordability and user-friendliness of the V5 32GB (Unlocked) smartphone. Many appreciate its dual SIM card functionality, the inclusion of essential accessories, and its usability. However, some users have expressed concerns about the quality of the speaker and volume control, as well as the average camera and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 480 reviews
  • Pros mentioned:
    Accessories

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck. The accessories are definitely a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good little phone nice camera and easy to use Good size memory and

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget Phone. Good for the price. Worked pretty well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's bad idea to bought this phones not working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great price. Recommended it to a family member.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its great for teens and edelery as a gift

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy at a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone for my mom and then I was at Best Buy store they helped out a lot and they showed me a open box item which was this one and my mom like this phone at a good price they work really good!!! And no problems with it and high definition screen for a good price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great entry level phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic smart phone at a good price and this served perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it!! it is great and easy. love the color of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use i am so far pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It's user friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is user friendly and quite affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone. I had to buy my daughter another phone and there are just so many out there but I found this one, It's a great value for the quality of this phone, It definitely was a great buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy To Purchase Cell Phone Replacement compatible with AT&T. It doesn't always work though. Took over to AT&T twice for their technicians to analyze. Online, & GPS work great but texts & phone calls to me don't always work. Sometimes people get a busy signal when calling me (when I'm Not on the phone) or else they are unable to text me (although I am able to text out). Then other times it does work. I would suggest that the next purchase should probably be through a licensed AT&T office in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    great to use in jamacia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had no problems with phone easy to use liked the phone

    I would recommend this to a friend
  • Pros mentioned:
    Dual sim

    Rated 4 out of 5 stars

    Great for international use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone. Can accommodate 2 SIM cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for the price! Decent display, everything looks good on screen. Call quality is good. Reasonably fast, and comes with a decent amount of memory. Battery life is good. Camera is fair, it'll take a reasonable picture, but I wouldn't use this as my main camera.+ The only drawback I found is that it's kind of heavy and bulky feeling compared to other phones of a similar size. It's much thicker than a couple other brands of similar size phones I've had. Overall, a good choice if you're looking for a lower cost phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK phone for the money. Could be better. Some features, like visual voicemail are not working properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Android phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic Android phone, no frills. Not much to say except that it works. One major flaw is the weak speakerphone. If you rely on speakerphone, you may want to test this out first or reconsider. The speaker is covered by most of the back cover, so the sound is weak and muffled. Other than that, it's fine. It worked with wifi at home, bluetooth connected to sound, and on the cel service (Tmobile in southern California area).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect and easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom, she didn't wanted any difficult device. Been working great. No issues. She is able to navigate for anything without issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a Bear of a good Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money. It has a super light touch screen! It has a slot for a mini 64GB sd card. That will give you 96GB memory!!!!!!!!!!!!!!!!!!!!!!!! It has a 3,000mAh battery. I only have to charge the phone every 2/4 days. Runs on a Android 9 Pie!

    I would recommend this to a friend
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