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Customer Ratings & Reviews

Your price for this item is $110.99
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The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 403 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Vivo XI phone's price, camera, ease of use, battery life, accessories, and design. They appreciate that it offers great quality at an affordable price, takes good pictures, is user-friendly, has a long battery life, comes with a case and screen protector, and looks stylish. However, some customers have concerns about its slow performance, durability, and Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 403 reviews
  • Rated 2 out of 5 stars

    Good Phone but do not last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone stopped working just in 2 months. Due to Covid 19, I could not go out to post or exchange in the store. I had to buy another phone and just throw this phone away from me. Sad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone , heavy duty, great pictures, easy to hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone...........................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a disappointment!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at Best Buy in Springfield, IL in Oct 2019. Over one year later and the latest security update from BLU has totally messed up my phone. BLU also promised to update the Android is to the Pie version. No such thing is happening. BLU does not back their products. This is the second pair of BLU phones we have had problems with. As they say fool me once, shame on you. Fool me twice, shame on me. I won't be fooled by BLU again. Their products are joke plain and simple!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone broke within 2 weeks of purchasing it. The glass shattered so bad that it rendered the phone unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the wrong sim card. Over 90 mins on the phone to activate and it couldn't be resolved. Since the number was transferred, the old phone no longer worked. This was a phone for my elderly mother, so her not having a phone was not an option. Of course this all occured 1 hour before all stores closed Lots of drama to get it resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT A VERIZON PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Dad for Father's Day and low and behold it's not compatible with Verizon. All the stickers said it was but I went back to Best Buy and they said nope it's not and they can't change the information about the phone that comes from the manufacture. So I bought a Motorola instead. He loves it.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok device the picture quality wasn't so great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    very bad phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never recommend to anyone. it was not working after 1 month only

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone stopped working 6 months after purchase.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given the run around with protection plan and never credited for a new phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this phone because I couldn't hear anything after two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blu doesn't honor Pie Upgrade though "guaranteed"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu doesn't honor Pie Upgrade though "guaranteed" on their website specifically for this product. Also, after several weeks the phone can't read my additional memory card

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work good //////_/////////%//////////////// thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blu will leave you blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in my pants as I got into the car. When I got out of the car, the screen was smashed to bits. Best Buy coverage has lapsed, and the phone destroyed. Total waste of $250 on a cheaply made product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality & Broke down in few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY BAD PHONE!!! At first it looks good and perfect but I had it less than 2 month and phone is broke out of no reason, WASTE OF MONEY!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for under $150 smart phone, and it worked good while I used it, no issues with the phone function. Being BLU phone, it comes with a bare minimum of apps, so you would need to download your apps from the Google play store, even the weather one. This was OK for me, but someone may find it difficult/annoying. In 2021 AT&T switched to 5G service, so I got a replacement phone from them for free and stopped using this phone (it is 4G only), so I don't know how long it would last. It is still in working condition, just not used for a couple of years now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had manufacturing errors and didn’t work. Luckily the guys at Best Buy were awesome in helping us through the return and into our next purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought ít in november after 1and half month Ít broken I don't know why no more power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone lacks smoothness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been glitchy and not a pleasure to own. Taking it back to local store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger is not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the open box which said Excellent condition but when i opened and checked, the charger was not working.

    No, I would not recommend this to a friend