Customer Ratings & Reviews

This works really good! Good audio quality and the noise cancelation feature is the best!

For a truck driver, is not recommended go with the blue parrot 350 or bigger. This one is good for office space.

works great and you can upgrade it on the website.

This is advertised as a phone or mobile product headset, and for good reason. The controls are designed for use with a mobile product. Since it is Bluetooth, it will connect to a laptop or desktop with Bluetooth. I connected it to both my phone and laptop, since we use Teams for work, I wanted a smooth transfer between devices. It works great, even with Windows. Sound quality was great, especially for one earpiece. Somehow the noise cancellation works even with your other ear open. The hardest thing to review for a headset is the sound on the other end of the call. My coworkers said it sounded like I was in the same room, better than most of the other mics that were in use. All of this from an unsupported OS. Needless to say, big plus on that. As for use with a phone, definitely install the Blue Parrot app. The initial update is almost mandatory. The app is quite basic and easy to find what you need. Four buttons across the bottom with everything where you would expect to find it. The range is very impressive, being able to use with phone and laptop makes the range even crazier for me in use with Teams. As for comfort, there are two earpieces to chose from (foam and pleather) and two mic covers. I like that it is ambidextrous and simple controls. The boom mic is adjustable and can go to either side. I prefer my mic and earpiece on my right hand side. The voice in the headset is discrete enough that you can hear the call even when the voice says something or beeps. An example is the second device connects or you are on mute. This is designed to connect to up to two devices at the same time. Very easy setup. My only wish would be auto mute when raising the boom arm. Other than that, barking dogs in the background could not be heard in the calls I have been on. Even when the dogs were in the same room as me. Overall a great headset, especially if you like having one ear open. When using noise cancelling headphones, I feel like I am talking in a tunnel or tin can. So I LOVE one earpiece! Love this headset.

It was very easy to and very accurately on delivery thank you all

Works very good. I am using it for regular office calls and voice quality is very good.

The BlueParrott - B250-XTS Noise-Cancelling Headset joins a growing number of headsets targeting those for whom taking phone calls while working at the computer (or other settings) makes it essential to have a hands-free phone solution. In the past, these kinds of headsets were primarily aimed at those working at call centers or customer support. Today, they are being developed for broader application. For myself, I am a ‘medium’ user. My weekly schedule includes a few pre-arranged phone calls which often last up to an hour. I have other times I set aside specifically for making phone calls. I usually make these calls while working at my computer and have found using these kinds of headsets provides a big improvement over relying on having my phone on ‘speaker’. Although I’m usually in a relatively quiet environment, that’s not always the case, so having the noise-cancelling feature for those on the other end of the ‘line’ is extremely helpful. A key thing to remember when gleaning through reviews of these headsets is the fact that they will inevitably differ according to individual usage-scenarios and preferences. This will be very subjective. The objective aspects will be a matter of what features are offered and how well they work. So, what do I think of the B250? I like that it’s light, very simple to use, and has good noise-cancelling for those I call. For my use, I do not like the fact that it barely fits my head when fully-extended; the non-headset side feels uncomfortable against my head; the headset side feels too small for my ear - though it is functional; there is no ‘lift-to-mute’ feature for when you swing the mic up; you cannot program the primary button on this model, though the BlueParrott app indicates other models offer that feature. In addition, it is uncomfortable for me to wear for extended periods of time. Due to what I’ve shared above - and the fact that there are better offerings available in this price-range - I cannot recommend this product. However, for you and your needs, it may be worth a closer look.

First of all, the BlueParrott Headset is extremely comfortable, even with glasses. They fit tight enough to stay on, but not too tight where you get a headache after a brief time. The BlueParrott B250-XTS package includes Headset, leatherette ear cushion, foam ear cushion, USB-C charging cable, two mic windscreens (one attached to the headset), and quick start guide. Stats: - Blocks out 91% of background noise. - Bluetooth compatible – I use it for my tablet, laptop, and smartphone. - Up to 20 hours of talk time when fully charged. - Range of up to 60 feet from the paired device - Lightweight with adjustable headband for stability Charging the headset is easy. The USB-C connection on the headset is easily accessible at the base of the earpiece. The Charging Indicator light is large enough to be very visible. The BlueParrott Headset only takes about 3.5 hours to fully charge. I’ve used it several times for zoom meetings, and cell phone calls and still have not had to charge it. All the controls on the BlueParrott headset are easily accessible and large enough to find without having to take off the headset to look for them. All of them are on the side of the earpiece. There are only 3 control buttons that do all necessary functions of the headset. Multifunction Button (MFB) with indicator light, volume up/mute, and volume down. There is a voice prompt that tells you when the power is on, ready to pair, off, and connected. Pairing the BlueParrott B250-XTS headset is quick and easy. So far, I have it paired with my smartphone and Laptop (for zoom meetings). According to the guide, the headset can be paired with up to 8 different Bluetooth devices. OTHER FUNCTIONS: - Last number redial – hold down volume down button for 1 second. - Reject a call – press MFB for 2 seconds. - Voice Dial – used with cell phone- by quickly pressing the MFB. When a tone is heard, say the command you want and the cell phone voice dialer will open. - Automatic Bluetooth connection- When the headset is powered on, it will automatically attempt to connect the last device with which it was paired. - In total, the BlueParrott B250-XTS Headset had several functions according to which button is used and the length of time that particular button is pressed. BENEFITS/PROS - Blocks out 91% of background noise - Talk through the day for up to approximately 20 hours before recharging. - Flexible connections-can use 2 mobile devices at the same time - Streams your multimedia – music, GPS directions, and a lot more. - Walk and talk – roam up to 66 feet (20m) from the paired device without disconnecting. - Durability- all day comfort for calls and music, and other multimedia. I recommend the BlueParrott B250-XTS for it’s comfort, durability, reliability, and ease of use.

I manage a remote team for work, which leads to a lot of phone calls. Having a headset makes it easier to continue conversations while leaving my hands free to access information on my computer. The B250-XTS is lightweight and comfortable to wear for long periods of time. I can clearly hear my callers, and they can hear me clearly. Whether its’s the sound of my typing on my laptop and various environmental sounds (dogs barking, traffic, car alarms) from working at home, the mic filters it out. I’m much more at ease talking to clients since I know the call won’t be disturbed by outside noise. It was easy to pair with my Android phone, but the Bluetooth range could be improved. If I leave the room with the headset on and don’t take my phone with me, I have issues with the connection dropping. It’s lightweight and comfortable to wear all day. I get a full day of moderate use on a single charge. I charge it each evening, but I feel like I could get at least another half a day out of it if needed.

Today I am reviewing the BlueParrot B250-XTS noise cancelling headset. I currently have two different BlueParrot headsets, one for work and one for home. When I saw the B250-XTS, I realized it might be a good addition to the other two. Additionally, it might connect to 2 of my amateur radios, allowing me to go hands free while driving. First Impression: My initial impression of the headset is that it is very well made. Unlike my other headset, it has a metal headband instead of a padded one. The plastic pieces feel solid and able to withstand use in an automobile. Also, the button side is quite a bit bulkier. Personally, I like the bulky side because while reviewing it, I had zero problems finding the correct button quickly when answering or ending calls. The speaker does not go in the ear but sits on the ear. The padding is quite comfortable. The headset comes with a foam earpiece cover, but I find the original one more comfortable. The mic and speaker are adjustable so the headset can easily be moved from one side of the head to the other. The mic and speaker are easy to adjust but stay in place once moved. Unlike my other headsets, the mic doesn’t sit in front of my mouth, but on the side. This is nice because if I am drinking coffee or eating something, I don’t have to continually move the mic out of the way. Also, it helps reduce the popping noises from speaking directly into the mic. However, without the windscreen, you can still hear yourself breathing. Use the windscreen! What’s in the Box: • BlueParrott B250-XTS Headset • USB Cable • Foam Ear Cushion • Two Mic Windscreens • Quick Start Guide. • Warranty Sheet. Technical Specifications: • Headset Size: 7”L x 6.1”W x 2.1”D • Headset Weight: 2.52 oz. • Operating Temperature: 14° to 140° Fahrenheit • Storage Temperature: 14° to 113° Fahrenheit • Operating range: Up to 66 feet • Talk Time: 20 Hours • Standby Time: 490 Hours • Charging Time: ± 3-1/2 Hours • Charging Connector: USB-C • Speaker: 36mm • Speaker max input power: 50mW • Speaker frequency range: 150-6800 Hz • Microphone type: bi-directional electret • Microphone frequency range: 150-6800 Hz • Microphone sensitivity: -47dBV/Pa • Paired devices: Up to 8 devices, only 2 at the same time (multi-use) • Bluetooth® compliance: Bluetooth version 2.1 +EDR • Supported Bluetooth® profiles: A2DP v1.2, hands-free profile v1.6, headset v1.2 • Supported modes: EDR (2 and 3 Mb), SCO, eSCO, sniff mode • Security: 128-bit encryption • Operating range: Up to 66 feet Fit: The headset sits comfortably on the ear, and the headband sits above the opposite ear. It’s not as comfortable as my other headset, but it’s not bad by itself. But using it with my Shokz headset or my hearing aids is uncomfortable. App: The BlueParrot B250-XTS uses an app called My BlueParrot. This app is used to register the headset, enable and configure SMS text readout, update the firmware, and display headset status. The status such as battery level and volume does not change in real time; you must go to a different screen and go back to see the change. Once the headset is configured, you won’t need the app again unless you want to update the firmware. Initial Setup: I tested the headset with my Samsung S22 Ultra. My primary review is for phone usage. You can also play music through it, and for a phone headset, it sounded pretty good. But I don’t like single-earpiece headsets for music. I was going to also pair it with my Yealink T46U VoIP phone, but it doesn’t have a Bluetooth adapter. I checked for a firmware update through the app. The firmware was current. I also enabled the SMS reading feature. I thought this would be a great feature, especially for use in my truck. But after about 2 hours, I went back in and disabled it. It is a good feature but needs to be able for me to select if I want to have the headset read it. I get a lot of texts and emails, and it reads the entire thing. Charging: I charged the headset before turning it on. The initial charge took 45 minutes. After using the headset all day, the battery level stayed at 100%. After 3 days of mild use, the battery level was still at 100%. I am absolutely amazed at the battery life on this headset. The specs say 20 hours of talk time, but with a few exceptions, my use looks to be about a week at a minimum between charging. Sound quality: I made my first call, and the audio was weak. The app showed the audio level as 100%. I clicked on the Settings button and then went back to the Home button and the audio was only 52%. I brought it up to 100% with the side buttons and it was too loud. So, the headset can produce audio levels loud enough for moderately noisy rooms. The noise cancellation reduces noise 91%, so these headphones will do good for most people. The audio quality is very good. This headset is a communications headset, and the audio quality reflects that. Voice audio is very clear and clean. It isn’t crisp, which is good, because that can be very tiring. I could wear this headset all day with heavy telephone use, and my ears wouldn’t get tired. When asked, people reported good transmit audio from my end. On one call, I was outside in low-moderate winds, and the windscreen did a good job of eliminating wind noise. Conclusion: I like this headset. It is comfortable to wear and has really good audio quality. The buttons on the side are big and spaced out enough to easily detect which button you are looking for. The microphone quality sounds good at the distant end, and the mic being on the side of the mouth helps eliminate microphone popping. If I could change anything, it would be to the SMS talking feature. I really like the SMS feature, but I would like to see the feature modified so that I could select with one of the buttons if I wanted to hear it. If you are looking for a good headset at a good price, then I highly recommend this headset. If you wear hearing aids or use bone conduction headphones, you might find these headphones uncomfortable.

The BlueParrott B250-XTS has established itself as a popular choice for professionals working in high-noise environments, from truck drivers to warehouse workers, as well as working from home once you have it set up to a computer. The features, performance, comfort, and overall value to determine if it lives up to the hype and if it's the right headset for you and for me it does. Upon unboxing the B250-XTS, you'll find the headset itself, a USB-C charging cable, a foam ear cushion, a spare microphone windscreen, and a quick start guide. The headset is designed with durability and functionality in mind. The sturdy construction features a flexible boom arm and an adjustable headband, ensuring a comfortable and secure fit for various head sizes. The aesthetic is utilitarian, prioritizing function over fashion. The headset is predominantly black with blue accents, giving it a professional look. The ear cushion is made of soft foam, providing a comfortable fit even during extended use. The headset boasts a range of features designed to enhance communication and productivity in noisy environments: 91% Noise Cancellation: The headset's most significant selling point is its impressive noise cancellation technology. It effectively filters out background noise, allowing for clear communication even in the loudest of environments. I tried it here at home and during the day its noisy. VoiceControl Pro: This feature enables hands-free operation of the headset, allowing you to answer or reject calls, control music playback, and access other functions using voice commands. Wideband Audio: The headset supports wideband audio, which provides a richer and more natural sound quality compared to narrowband audio. A2DP Support: The Advanced Audio Distribution Profile (A2DP) allows you to stream music, podcasts, or GPS directions from your phone to the headset. Does this very well, using this a lot. Multipoint Pairing: Connect the headset to two devices simultaneously, such as your phone and computer, like I have and seamlessly switch between them. Its so cool. The headset excels in noise cancellation, making it a top choice for noisy environments. Whether you're on a construction site, in a warehouse, or driving a truck, the headset effectively blocks out background noise, allowing you to focus on your calls or music. The sound quality for calls is exceptional, with clear and crisp audio on both ends of the conversation. The microphone picks up your voice accurately, even in loud environments, thanks to its advanced noise-canceling capabilities. I have tested it and its amazing to say the least. At home or in the car taking calls. For music listening, the B250-XTS performs well. While it might not satisfy audiophiles, the sound quality is more than adequate for casual listening, which is ok, its better as a headset for calls and personal computer audio. The wideband audio support enhances the listening experience, providing a fuller and more natural sound. The headset's adjustable headband and flexible boom arm ensure a comfortable and secure fit. The soft foam ear cushion rests gently on your ear, and the over-the-head design distributes the weight evenly, preventing discomfort during extended wear. However, some users have reported that the ear cushion can get warm after a few hours of use. This is a common issue with over-the-ear headsets, but it's worth considering if you plan on wearing the headset for long periods. It has an impressive battery life, offering up to 24 hours of talk time on a single charge. This is more than enough for a full day of work, and even heavy users should be able to get multiple days of use before needing to recharge. The headset also features a quick charge function, providing up to 2 hours of talk time with just a 20-minute charge. In short, very thought they would make one of these I'm so fond of and here I am wrong again. Keep in mind this isn't for audiophiles but its for everyone else.

The BlueParrott B250-XTS Noise-Cancelling Headset in Blue is an exceptional choice for anyone in need of reliable, crystal-clear communication in noisy environments. Let me delve into why this headset stands out among the competition. First and foremost, the noise-canceling technology employed in this headset is truly remarkable. Whether you're in a bustling office, a noisy warehouse, or a busy street, the B250-XTS effectively filters out background noise, ensuring that your voice comes through loud and clear on the other end of the line. This is invaluable for professionals who rely on clear communication to get their job done. The headset's design is both comfortable and durable. The over-the-head style, combined with plush ear cushions, ensures a snug and comfortable fit even during extended wear. The adjustable headband allows for a personalized fit, while the sturdy construction ensures long-term durability, making it suitable for even the most demanding work environments. In terms of sound quality, the B250-XTS delivers exceptional clarity on both ends of the call. The wideband audio ensures that you hear every nuance of the conversation, while the noise-canceling microphone ensures that your voice is transmitted clearly without any distortion or background noise interference. Whether you're making calls or listening to music, you'll appreciate the crisp and immersive sound experience. The headset's battery life is also impressive, offering up to 20 hours of talk time on a single charge. This means you can go through your entire workday without having to worry about running out of battery. Additionally, the headset features convenient on-ear controls for easy volume adjustment and call management, allowing you to stay focused on the task at hand without fumbling with your phone or computer. Another standout feature of the B250-XTS is its versatility. It's compatible with a wide range of devices, including smartphones, tablets, and computers, thanks to its Bluetooth connectivity. Whether you're using it for calls, listening to music, or participating in online meetings, you can trust that this headset will seamlessly integrate with your existing setup. Additionally, the headset's blue color adds a touch of style and personality to your work attire, making it stand out from the crowd. The sleek and modern design is sure to garner compliments from colleagues and clients alike, further enhancing your professional image. In conclusion, the BlueParrott B250-XTS Noise-Cancelling Headset in Blue is a top-of-the-line choice for professionals who demand the best in audio quality, comfort, and durability. With its advanced noise-canceling technology, long battery life, and versatile connectivity options, it's the perfect companion for anyone working in noisy environments or on the go. Whether you're making calls, listening to music, or participating in virtual meetings, this headset delivers an unparalleled audio experience that will help you stay productive and focused throughout the day.

Working in a coffee factory tends to get noisy and I'm not always at my desk to answer calls. I needed something that would cut through the noise and the ear buds weren't working out. That's why I decided on this Blue Parrott Noise cancelling headset. First impressions, it doesn't look very aesthetically pleasing though the design appears functional and the buttons easy to press. The larger multifunction button is easy to find without looking for it; it handles power on/off, answer/end call, and Bluetooth pairing. The boom mic is bidirectional so you can switch ears based on preference. Adjusting the headband proved difficult as it feels very tight any way you put it and, as a result, causes pressure at the cushion area. I'm hopeful this will ease up as time passes though I hope sooner than later. Call quality is very good, customers detect only minimal background noise, not sure if that's 91% reduction, but good enough. I like that I can connect my personal phone and work phone simultaneously. It's great for video calls in noisy areas where I would usually have my face up against the microphone on the phone obscuring the purpose of the call. Bluetooth connection works every time with connectivity distance being better than usual. Aside from the tight fit, I think this headset is a good buy.

**The only con to this headset is that it’s bulky. I don’t like the piece over the head but I understand it serves its purpose in supporting the earpiece. Now, on to the good stuff! I have never experienced such crisp and clear sound quality on a phone call. I probably spent a total of 12 hours using this headset on phone calls. I asked each caller if they could hear any of the background noises and none of them could. I had taken calls outside, in an auto repair waiting room, brewery and a pizza place just to name a few of the noisier spots I had been. Wearing the headset wasn’t cumbersome at all. It was surprisingly comfortable, I just didn’t like it esthetically. For the noise cancelling quality this headset offers, I understand the need for the design. My calls were to people in similar settings as I was. A friend who is a trucker was driving on a call I made to him. I wasn’t able to hear any of the noise from the cabin or his music he had playing although the volume was low. It was a perfectly clear phone call! If you make a lot of calls and value sound quality is highly recommend this headset.

I've been using the BlueParrott B250-XTS Noise-Cancelling Headset for a few weeks now, and I'm thoroughly impressed! This headset is an absolute game-changer, especially if you work in noisy environments like I do. The Enhanced Xtreme Noise Suppression technology is incredible; it blocks out 91% of background noise, ensuring that my calls are crystal clear, even in the busiest settings. The sound quality is exceptional, not only for calls but also for streaming music and GPS directions. The wideband audio adds a depth and richness to the sound that I wasn't expecting from a headset primarily designed for calls. Plus, the ability to connect to any Bluetooth device makes it super versatile. One of the standout features for me is the battery life. With up to 20 hours of talk time on a single charge, I never have to worry about it dying during a long shift. The USB-C charging is also a nice modern touch, making recharging quick and easy. Comfort is key for any headset, and the B250-XTS delivers. It’s lightweight and the foam ear cushion ensures that I can wear it all day without discomfort. It's also built to last, which is reassuring given my demanding work conditions. Overall, the BlueParrott B250-XTS is a top-notch headset that combines superior noise cancellation, excellent sound quality, and long-lasting comfort. I highly recommend it to anyone needing a reliable, high-performance headset. Five stars all the way!

The BlueParrott B250-XTS noise cancelling headset is a basic single speaker on the ear type headset which seamlessly paired with my Windows 10 laptop and automatically was configured for music and voice. This headset features a boom microphone to pickup your voice, you can flip the boom up. The microphone picks up your voice without a lot of background interference, the noise cancelling is passive and works about as well as you would expect. In loud office or call center environments I am not sure how this unit would perform, but for work from home use it seems functional and effective. There are buttons on the side which allow you to answer and hang up calls, adjust the volume and allow you to pair via Bluetooth. I thought the side controls were a little large, but in comparison to other headsets I have used the functional buttons were easy to identify and press. How does the headset sound? I thought it was clear, but a little less lifelike than I would prefer, voices on Zoom and Teams meeting I attended varied, the sound was weighted towards the high and mid range frequency so for clarity it was fine, but certainly voices were not “rich”. The unit charges via a USB-C plug which is pretty much universal these days. Battery life was fairly good, but I have yet to really test out how the charge would last on a meeting heavy day. I didn’t find this headset to be very comfortable and since I have a large head, it seemed like the side which clamps to the other side of your head even when fully adjusted, seemed short and sat almost midway to the top of my head, almost to the point where they felt insecure. Having a small to medium size head would work best and you may find the fit satisfactory. As for range, I went about two walls and 50 feet away from my laptop and started to have range issues with digital artifacts, so these might work well in an environment where you do not roam too far from the device you have this paired to. My overall impression of the headset is that it is serviceable for most users, however I do find it to be less ergonomically comfortable than others I have used. Pros: - Clear and performs well for calls and meetings - Ample microphone boom with foam windscreen (and a spare) - Easy pairing - Value priced - Well built Cons: - Was literally not a good fit for my large head - Range is marginal

I was using a previous model of Blue Parrot (an M300 XT) and this model's design is improved in almost every way. The major issue with the M300 was battery life. It would last all day but I sometimes needed longer. I honestly wanted something that I didn't need to charge every day and this new unit is the answer for that. If left on and connected, this unit will last 4 days! I assume the massive size of the body assembly is to thank for that. It's worth saying that even though the assembly is rather large and bulky looking, you really don't feel it hanging on your face. They did a good job keeping the weight down. The call quality seems a lot better too. The microphone placement is better and callers can hear me with no issues. The only thing I don't care for personally is the aesthetics. It is a VERY dated design and using this in public will get you looks for sure. I use it at my desk and pair it to my Nextiva phone for work and it is terrific. It has now become my most used headset.

I have been using this headset in the office for a little over a week now and the noise cancellation on this headset is truly impressive. I first tested this with my co-worker and I had him step outside and give me a call while I played music through my desktop speaker set up and through the Alexa dot that is nearby. I had the volume at 36 which is pretty loud on the speakers and my co-worker mentioned that he couldn't hear any music at all and he could only hear a faint sound of music when I raised the volume to 50 which can be heard throughout the entire lobby and sound travels to all other surrounding offices. I switched out with him and was truly impressed by how clear the voice was even with background music playing. For the noise cancellation portion I give it a 5 out of 5. Although noise cancellation is great, comfort is somewhere it lacks. Working in an office setting while getting a lot of calls requires long use but I could only comfortably wear this headset for about 20 minutes before my ears starting feeling pain from the pressure of the headset. The cushiony ear pad that is placed as default is also more comfortable than the foam ear pad since that one is very thin. Another added bonus was being able to pair this to 2 devices at the same time. I had it paired to my personal phone and my work phone. I would play music or a podcast from my personal phone and when a call came through my work phone, I could answer by pressing the button on the headset with no issues. My music would pause on my personal phone and I could continue my conversation on my work phone. Overall, I do like this headset for the fact that the noise cancellation works exactly as advertised. My phone calls are no longer interrupted by the bosses yelling to each other about something from across the room.

So I received my BlueParrott - B250XTS Noise Cancelling Headset a few days ago and have been putting it through its paces. The headset is pretty standard headset that you would see someone like a receptionist that answers a lot of calls would use throughout the day. The headset features a thin headband and a small on-ear cuff for the right ear. On the right side of the earcuff is the mic boom arm that is adjustable as well as the power button and volume buttons. Also included is a USB-A to USB-C charging cable that connects just under the earcuff. To get started just power on the headset by pressing and holding down the power button. Once in Bluetooth pairing mode, ensure that your mobile device (cell phone, laptop, or tablet) is also in Bluetooth pairing mode and select the B250-XTS device in the Bluetooth settings to connect. Once connected you're good to go. I was impressed with the clarity of the call. Other callers could tell that I was wearing a headset however they noted that sounded perfectly fine. I recommend this headset for someone that answers calls throughout the day or someone that has a work from home office/business.

BlueParrott - B250-XTS works as expected Hardware - Feels durable, comes with extra microphone and earpiece foam pieces. Button and ease of connecting and usability is very straight forward. Works flawlessly with my phone. I am able to hear clearly without fail. Comfortability - Headset feels great to wear. Headband is adjustable to feel more secure or looser if needed. Microphone - Had a conversation with my brothers and sister with this headset, very clear and no issues when outdoors or indoors. Very clear voice and able to hear without fail. Easy to use controls to mute, turn volume up and down and easily connects. I used it for my phone for a few days and was very pleased in the call quality during those calls. I would recommend using this headset for making phone calls and ability to both hear and to speak clearly with your family and business co-workers to make sure they can hear you without fail. This device is very durable and able to be used in places where you might think you couldn't. Definitely a plus.