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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 48 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the impressive noise cancellation and long battery life of the B250-XTS headset, with many praising its clear microphone quality for calls. However, some users found the headset less comfortable for extended wear and experienced issues with the fit, particularly for those with glasses or larger heads. A few also noted the lack of a convenient mute function. Overall, the positive feedback on sound quality and battery life outweighs the concerns about comfort and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Clearest sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **The only con to this headset is that it’s bulky. I don’t like the piece over the head but I understand it serves its purpose in supporting the earpiece. Now, on to the good stuff! I have never experienced such crisp and clear sound quality on a phone call. I probably spent a total of 12 hours using this headset on phone calls. I asked each caller if they could hear any of the background noises and none of them could. I had taken calls outside, in an auto repair waiting room, brewery and a pizza place just to name a few of the noisier spots I had been. Wearing the headset wasn’t cumbersome at all. It was surprisingly comfortable, I just didn’t like it esthetically. For the noise cancelling quality this headset offers, I understand the need for the design. My calls were to people in similar settings as I was. A friend who is a trucker was driving on a call I made to him. I wasn’t able to hear any of the noise from the cabin or his music he had playing although the volume was low. It was a perfectly clear phone call! If you make a lot of calls and value sound quality is highly recommend this headset.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Tweed - Thank you for taking the time to write a 4-star review about the B250-XTS. We are excited to read about how crisp the audio has been as well as the long-lasting battery and comfort. While we understand the headset design is not for everyone, we appreciate your honesty and comments about the device. We hope this will continue to support you with your calls and if you ever have questions, please contact the Blue Parrott Support Team: https://brnw.ch/21wJhzY. We are here to help! Jabra

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A headset with superior noise cancellation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the BlueParrott B250-XTS Noise-Cancelling Headset for a few weeks now, and I'm thoroughly impressed! This headset is an absolute game-changer, especially if you work in noisy environments like I do. The Enhanced Xtreme Noise Suppression technology is incredible; it blocks out 91% of background noise, ensuring that my calls are crystal clear, even in the busiest settings. The sound quality is exceptional, not only for calls but also for streaming music and GPS directions. The wideband audio adds a depth and richness to the sound that I wasn't expecting from a headset primarily designed for calls. Plus, the ability to connect to any Bluetooth device makes it super versatile. One of the standout features for me is the battery life. With up to 20 hours of talk time on a single charge, I never have to worry about it dying during a long shift. The USB-C charging is also a nice modern touch, making recharging quick and easy. Comfort is key for any headset, and the B250-XTS delivers. It’s lightweight and the foam ear cushion ensures that I can wear it all day without discomfort. It's also built to last, which is reassuring given my demanding work conditions. Overall, the BlueParrott B250-XTS is a top-notch headset that combines superior noise cancellation, excellent sound quality, and long-lasting comfort. I highly recommend it to anyone needing a reliable, high-performance headset. Five stars all the way!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Boshra- Thank you for taking the time to write a review about the B250-XTS. We are excited to hear about how much of a game-changer this has been for you. We are thrilled to read about how much you have enjoyed the exceptional sound quality, noise cancellation, and battery life. We will share this information internally and let them know how crucial the comfort has been. If you have any further questions or comments, do not hesitate to contact the Blue Parrott Support Team: https://brnw.ch/21wJhzY. Thanks again! Jabra

  • Pros mentioned:
    Battery life, Microphone quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent and Improved

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a previous model of Blue Parrot (an M300 XT) and this model's design is improved in almost every way. The major issue with the M300 was battery life. It would last all day but I sometimes needed longer. I honestly wanted something that I didn't need to charge every day and this new unit is the answer for that. If left on and connected, this unit will last 4 days! I assume the massive size of the body assembly is to thank for that. It's worth saying that even though the assembly is rather large and bulky looking, you really don't feel it hanging on your face. They did a good job keeping the weight down. The call quality seems a lot better too. The microphone placement is better and callers can hear me with no issues. The only thing I don't care for personally is the aesthetics. It is a VERY dated design and using this in public will get you looks for sure. I use it at my desk and pair it to my Nextiva phone for work and it is terrific. It has now become my most used headset.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Goconfigure - Thank you for your 5-star review!  We are happy to learn that you are more than satisfied with the battery life and comfort of the BlueParrott B250-XTS headset.  It is also great for us to know that you appreciate the audio experience you get with the headset.  Let us know if you have any questions or concerns - we are happy to help!  You may call us at 262-732-2109 or complete the webform found on the Jabra website within the B250-XTS support pages at https://bit.ly/3rxTtk1.  Thanks again! Jabra

  • Pros mentioned:
    Noise cancellation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Absolutely Fantastic Noise Cancellation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this headset in the office for a little over a week now and the noise cancellation on this headset is truly impressive. I first tested this with my co-worker and I had him step outside and give me a call while I played music through my desktop speaker set up and through the Alexa dot that is nearby. I had the volume at 36 which is pretty loud on the speakers and my co-worker mentioned that he couldn't hear any music at all and he could only hear a faint sound of music when I raised the volume to 50 which can be heard throughout the entire lobby and sound travels to all other surrounding offices. I switched out with him and was truly impressed by how clear the voice was even with background music playing. For the noise cancellation portion I give it a 5 out of 5. Although noise cancellation is great, comfort is somewhere it lacks. Working in an office setting while getting a lot of calls requires long use but I could only comfortably wear this headset for about 20 minutes before my ears starting feeling pain from the pressure of the headset. The cushiony ear pad that is placed as default is also more comfortable than the foam ear pad since that one is very thin. Another added bonus was being able to pair this to 2 devices at the same time. I had it paired to my personal phone and my work phone. I would play music or a podcast from my personal phone and when a call came through my work phone, I could answer by pressing the button on the headset with no issues. My music would pause on my personal phone and I could continue my conversation on my work phone. Overall, I do like this headset for the fact that the noise cancellation works exactly as advertised. My phone calls are no longer interrupted by the bosses yelling to each other about something from across the room.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, EXWOLF - Thank you for sharing your experience with our BlueParrott B250-XTS. We are so pleased to hear that you have been enjoying the active noise cancellation, as well as our multipoint feature. We also want you to know that we appreciate your feedback on the comfort level of the B250-XTS. We value your thoughts and opinions about our products. If we can assist you in any way, please contact our BlueParrott Support Team for further assistance. To do so, please click on this link (https://bit.ly/3SoMd5X). They will be happy to help you! Jabra

  • Pros mentioned:
    Microphone quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    BlueParrott B250-XTS Noise Cancelling Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I received my BlueParrott - B250XTS Noise Cancelling Headset a few days ago and have been putting it through its paces. The headset is pretty standard headset that you would see someone like a receptionist that answers a lot of calls would use throughout the day. The headset features a thin headband and a small on-ear cuff for the right ear. On the right side of the earcuff is the mic boom arm that is adjustable as well as the power button and volume buttons. Also included is a USB-A to USB-C charging cable that connects just under the earcuff. To get started just power on the headset by pressing and holding down the power button. Once in Bluetooth pairing mode, ensure that your mobile device (cell phone, laptop, or tablet) is also in Bluetooth pairing mode and select the B250-XTS device in the Bluetooth settings to connect. Once connected you're good to go. I was impressed with the clarity of the call. Other callers could tell that I was wearing a headset however they noted that sounded perfectly fine. I recommend this headset for someone that answers calls throughout the day or someone that has a work from home office/business.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Mistabritt - Thanks for writing a positive review of your BlueParrott device. We are happy to know that you are enjoying the B250-XTS, especially the audio clarity offered when listening or speaking. We really value your feedback and your recommendation. Thank you for sharing your opinions! Jabra

  • Pros mentioned:
    Microphone quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    B250-XTS Noise-Cancelling Headset is really good

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BlueParrott - B250-XTS works as expected Hardware - Feels durable, comes with extra microphone and earpiece foam pieces. Button and ease of connecting and usability is very straight forward. Works flawlessly with my phone. I am able to hear clearly without fail. Comfortability - Headset feels great to wear. Headband is adjustable to feel more secure or looser if needed. Microphone - Had a conversation with my brothers and sister with this headset, very clear and no issues when outdoors or indoors. Very clear voice and able to hear without fail. Easy to use controls to mute, turn volume up and down and easily connects. I used it for my phone for a few days and was very pleased in the call quality during those calls. I would recommend using this headset for making phone calls and ability to both hear and to speak clearly with your family and business co-workers to make sure they can hear you without fail. This device is very durable and able to be used in places where you might think you couldn't. Definitely a plus.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Pauliff - Thank you for writing a five-star review of the BlueParrott B250-XTS; we appreciate your feedback. We are happy to hear that you felt our device worked as expected, and we appreciate your thoughts about the headset's durability and comfortable, secure fit, as well as the audio quality and easy-to-use controls. We value your thoughts and opinions about our products, and thank you for sharing them with us! Jabra

  • Pros mentioned:
    Battery life, Microphone quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Headsets have changed since the 1980s. Here's why

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a throwback to an era of headphones which is better left behind. Aesthetics: When you are wearing this, you look like you are working in a call center. Headphones have come a long way since the 1980s. The only update you can see with this is having bluetooth rather than requiring a hardwire connection to a landline. Audio: It's fine. There's really nothing to say here other than that any cheap earbuds will have equivalent audio quality, and are likely to be better depending on the fit. Noise-Cancelling: Yes, it does have noise cancelling, but is this useful or meaningful when one ear is left completely open? Not at all. Comfort: Not great for long periods. For most calls I use a Shox OpenCom headset which is comfortable for hours, does a good job of focusing on my voice and excluding background noise, and is also open-ear. There's a reason everyone has moved past this style of tension support holding it on your head. Focus on the voice: It does a good job with this. I walked around outside and did some chores while on the phone. It does pick up close sounds like when I was sweeping or doing other cleaning, but it does a good job of blocking out sounds that are further away like birds or passing cars. The people I was talking to didn't know I was outside at all. This raises the question of using it in a loud area as they seem to indicate it is designed for. If it's not blocking out close sounds, how is this going to work in a busy office? Probably not well. Thankfully, I work from home so I don't have occasion to test this, but I wouldn't rely on it. Battery: Sure, it's likely to last 20 hours. For an office headset, is it really necessary to go beyond 10? Maybe 12?

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MurphyR - Thank you for taking the time to post your review of the BlueParrott B250-XTS headset.  While you are correct in saying that a noise-cancelling headset is not particularly helpful when one ear is left open, this refers to a headset with Active Noise Cancellation (ANC).  ANC limits the amount of your ambient noise that you can hear.  The BlueParrott B250-XTS headset provides up to 91% of noise cancellation of your ambient noise that your caller can hear.  This is especially useful if you work in a noisy environment (trucking/warehouse industry).  If you have any specific questions or concers, we are happy to help.  Just contact our Support Team by calling 262-732-2109 or completing the webform found on our site at https://bit.ly/3rxTtk1.  Thanks again! Jabra

  • Pros mentioned:
    Noise cancellation
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Mixed feelings on this headset.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BlueParrot - B250-XTS Noise-Cancelling Headset is a headset marketed towards people working in high noise environments that need to make crystal clear calls. Boasting the ability to block out 91% of background noise this headset does a great job of getting rid of background noise without affecting call quality. While I feel like this claim is justified, and the person listening to your conversation will enjoy the high quality noise cancellation, I don't think it takes into account the user experience of using this headset. There is only a single speaker on this headset, so while the microphone does a great job of blocking background noise, there is nothing blocking that noise for the user. This means that all of the noise in your environment will be affecting the user's hearing and will require them to turn the speaker up very loud to be able to hear the conversation of the person that they are talking to. BlueParrot also advertises the comfort of this headset due to it's light weight and adjustability, but in my experience the headband and single speaker makes this headset squeeze very tightly on my head and very quickly becomes uncomfortable. I also have an issue with the metal headband due to being bald it feels like the headband is scratching my head as I adjust it. I honestly can not recommend this as I feel it falls short in some very important areas, for people who need a noise cancelling headset for work in high noise environments I would look somewhere else.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello jonnyd2885 - Thank you for taking the time to post your thoughts about the BlueParrott B250-XTS headset.  We are sorry to learn that you find the product to be uncomfortable to wear and you dislike the single-ear headset experience.  If the noise in your environment is too loud, it may be beneficial for you to wear hearing protection, at least in the ear without the speaker, as prolonged exposure to loud environments can harm hearing over time.  We hope you will consider other BlueParrott models, such as the S650-XT which provides coverage of both ears with similar features for noise cancellation, etc.  Thanks again for your review. Jabra

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