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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the sound quality and ease of use of this Bluetooth CD receiver. Many appreciate the inclusion of Bluetooth, the competitive price point, and the straightforward installation process. Positive feedback also highlights the CD player functionality and the informative display. A small number of users wished for a remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 422 reviews
  • Rated 3 out of 5 stars

    A step up from factory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice step up from a factory head unit. Has some nice features. Only complaint is the plastic bar that goes across the top of the cd opening is a little flimsy and could break if not handled carefully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was happy at first but returned...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few things i didnt like about this receiver, the app was confusing as was all the eq settings... it was just too much. The display was probably the worst I’ve ever seen... so i returned it and Best Buy was totally cool about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions very confusing. Ambiguous wording, illustrations vague.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dinosaur is willing to learn operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking component, fits great in vehicle. Slightly difficult/complex to operate for an older person who is used to only a cd/am-fm player but is willing to learn!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and sounds good but npw need speakers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my stock radio went bad and although this a nice look, I don't get the am stations like I did before, not sure why. Other issues too, just wish I had my original radio again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hate Pioneer sync.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good stereo except for one glaringly bad feature....the Pioneer smart sync is awful and no way to link without it. Boooooo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't figured out how to talk to person on phone....you can hear them but they can't hear you?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is ok radio like it a lot, but the controls and features are hard to follow and very confusing at times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY DISAPPOINTED!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit from Best Buy on October 18, 2022 and had it installed on October 21, 2022 in Athens, GA. The installation was superb. However, the unit itself does not play files from the USB port correctly. The unit skips several songs (plays 1-2 seconds and then moves to the next song, plays 1-2 seconds and then plays the next song). I have contacted Pioneer several times and it seems that the unit is not under warranty for the month or so that I have had it. I have to have it removed and send back to Pioneer. VERY DISAPPOINTED!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not made for a jeep!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it is the installation or the radio but it shut down when I went over a railroad crossing. The buttons are too small to be usable. I may exchange it for a different unit.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Bluetooth CD Receiver with Alexa Built-in when Paired with Pioneer Smart Sync app - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.

      Dina || Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Pbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst am/fm cd player I've ever bought.it is hard to figure out.turns on by itself when off.would of bought different one but only one they had in stock available at time when at store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very difficult to operate!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this radio. It’s very hard to navigate through the different functions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a lot of things to be sure, but try to turn it off, or turn the sound up or down, and you discover it's not at all user friendly. When I look at this radio mounted in my car I don't see a friend. Rather, I see an adversary.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Audio Receiver. We do have a variety of models so I am sure you can
      find one that works out for you. In the case that you still have this, feel free to contact my team for
      further help.

      Dina | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    IT SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display isn't even visible unless its dark outside. I find it difficult to even operate it, and the instructions are vague. Difficult to program etc. and I wouldn't recommend it to anyone; this is a buyer beware!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Itsucks,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.pioneerelectronics.com/.

      Pioneer Support,
      Merjorie
      https://www.pioneerelectronics.com/ BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Sounds great but far from good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the smart sync can be a lot better if it actually connected 100 percent of the the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this junk!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device blows. Do not buy! MUST have the app to listen to music on your phone and it doesn’t connect well. The CD player speeds up the playback of CDs. So disappointed we got this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead out of box. I trouble shot it unt9i couldn't concluded it was doa returned, and different means worked perfectly first try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a couple weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this in my vehicle and after a couple weeks it gave an amp error message on the readout. Turns on but no sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt last a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke within a week of install. Not a stocked item so had to buy a different radio.

    No, I would not recommend this to a friend