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Customer Ratings & Reviews

bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 641 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
errors
  • Rating: 1 out of 5 stars

    Main Brush Error

    Posted
    Bowtied

    Main Brush Error on everything. It would run for about 1 second and the stop with the error (whether on carpeted or hard wood floor). I searched online for any trouble shooting help and it only ever suggested that the brush would be bound up with dirt and such. It was new. I switched the brush hoping for a fix but still got the same error again and again. I waited over 10 days to get it in the mail. Did not want to wait for another.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Get something else

    Posted
    Eddie
    • My Best Buy® Elite Member

    Main brush error on ALL carpet. Don't wast your $$

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good robot

    Posted
    TheRyan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Heads up if you're like me thinking it's also a mop and can suck up water without killing it, it's not. It has an attachment for a swifter pad, that was probably an error on my end of reading the description. Great for in the lazy, good for in between floor cleanings for cleanliness, and a necessity for pet owners who aren't going to clean their floors everyday and are sick of pet hair. I'm not supper impressed with robot vacuums because they all seem to have crazy patterns they like to run and seem to like to go into areas they can't get out of but that being said, I have no plans to get rid of it. I'm happy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a fit for me

    Posted
    Tammy
    • Verified PurchaserVerified Purchase

    I read the reviews and was encouraged about the product. I have 3 large dogs and wanted something to supplement my vacuuming. While I didn't expect this vacuum to take over the chore or be perfect, I was hoping for it to work. I have yet to have one complete vacuum session without encountering errors. My bObsweep errors out multiple times and I spend more time troubleshooting than anything else. I attempted to return it, but found out there is a 15 day return policy. I am now stuck with it, so I am discouraged by the purchase, because I really wanted to like, if not love this product. Unfortunately, it really has not lived up to the hype.....or other reviews.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robo vacuum at a great price point

    Posted
    BradleyC
    • My Best Buy® Member

    I have had my BOBSWEEP Pethair Robo Vacuum for a little over two years now and continue to be impressed. I only have carpet in my master bedroom and a rug in my den and tile and hardwood flooring throughout the rest of the house. I still continue to be amazed at the amount of dirt that Bob continues to pull out of the carpets and how well he cleans the hard floors. We have two boston terriers and though they don't shed a whole lot he still manages to pick up the dog hair that they do leave behind. When I ordered Bob I bought him with the floor mopping attachment. It is more like a Swiffer type pad and if you are doing a large area you do need to take the pad off and rinse it and re-wet it with your cleaning solution often. I would not say it replaces a good old fashioned mopping but if you use it regularly it does a great job as a damp mop and helps keep you floors looking good. Bob has a programmable docking station so you can set him up to automatically to come on and clean when you would like. I have never used this function because you really have to make sure the area is picked up. If you have a phone cord, lamp cord or stray sock on the floor he will find it. We have had a Roomba by Irobot befor our purchase of BobSweep. Disclaimer: (We bought it used from my neighbor who had it for one month and just did not like it). If I remember correctly it was a model# 630 and we thought it did a good job. But after replacing the battery twice in about a year and a half and a few other issues I decided it was time for a new one and that is when I discovered BobSweep. The price point was much better than the Roomba and had good reviews and that is when we purchased Bob. So, in my opinion BobSweep has been a winner hands down for this family. Keeping in mind that he had two more years for advancing technology in the world of Robotic Vacuums then the Roomba that we had owned previously and also know that my BobSweep Pethair model is just a little taller then the Rooba was and won't fit under my couch. We feel that BobSweep was the best choice for us. He is also quieter then the Roomba that we had and I feel cleans a lot better and has bigger dustbin. When you see what all he vacuums out of your carpet you'll be thankful for that larger dustbin. I did just recently have an issue with the dust bin in Bob. He keep throwing and error 08 code. I contacted customer service and we tried a couple of things and it was determined his dustbin needed to be replaced. I was pleasantly surprised to find he was still under his 5 year warranty and was able to get the dustbin at a pro-rated price. It was shipped out the next day ( with a gift included for Bob ) and he is up and working great again and we are still on the original battery. If you have a large area or open floor plan as we do I would recommend buying the blocks as well as it will break the rooms down into more manageable size for bob to do his thing and I think get better results. This is something I did a few months after buying Bob. Pros: Better price point then it's main competitor, larger dustbin and does a great job at cleaning. Outstanding customer service. Cons: Mopping attachment has to be remoistened often. Would love to see them come out with a solution tank that would mist the floor when mopping. Hope this is helpful to you in making your buying decision, Brad Cobb

    I would recommend this to a friend