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Customer Ratings & Reviews

bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 639 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 55 Reviews mentioning:
for carpet
  • Rating: 1 out of 5 stars

    Burned and stained hole in carpet

    Posted
    Livey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Unfortunately this one, does that maneuver well. It gets stuck when transferring from carpet to floor and the wheels leave very black marks or even burnt the carpet

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice features but poor on area rugs

    Posted
    Jasonp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Vacuum did nice job of hugging corners and worked on carpet and hardwood. However vacuum would become stuck each time coming in contact with area rugs.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Vacuumed but has some issues

    Posted
    Bear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Vacuumed great but gets stuck on little thing like rug and stairs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it

    Posted
    bones
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good on hardwood floors not good on carpet has a hard time finding docking station

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good when on sale

    Posted
    Isurus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It cleans well on hardwood floors, but has some trouble going on to our rugs or stuck on some things, so move stuff accordingly

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob is a good robot vacuum but does have some trouble with the areas under the cabinets as well as longer shag rugs

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum for wood floor and tile

    Posted
    Gala
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob has a good suction and cleans wood floor and tile well, but stucks under the furniture and in the narrow spaces can't find his way out. It cannot handle the rug with fringes, I had to rescue Bob every time it gets over the fringes.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointing

    Posted
    Rocstoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The vacuum picks up ok, but leaves circles in the carpet that look very bad. I returned mine.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    does great on flat surfaces, not carpeted areas

    Posted
    CherK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Difficult to set up remote, but works good on wood/flat surfaces. Brush doesn't work on my short pile carpet, so it doesn't do me any good there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super helpful Robot

    Posted
    caseyh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my BOB vacuum so far! My only real frustrations (and the reason I'm giving 4 stars) are that it gets stuck too often for me to feel comfortable using it when I'm not at home, has a hard time navigating from carpet to hardwood and back, and I cannot seem to get the remote to work at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love it

    Posted
    LindyKay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is amazing on everything it picks up. Problem with getting caught on small rugs and eating my ivy plants though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Get something else

    Posted
    Eddie
    • My Best Buy® Elite MemberElite Member

    Main brush error on ALL carpet. Don't wast your $$

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as upright

    Posted
    Jupiter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the robot cleaning feature except it gets stuck a lot and can't go up slight incline to area rug. I get more hair and dirt pick up from upright vacumns

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost five stars

    Posted
    LukeW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picks up a ton of pet hair and dust bunnies. My only complaint is that it gets stuck on rugs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great robotic vacuum for tile/wood floors

    Posted
    BSaves11
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob takes a bit to get use to his surroundings but in time learns pretty well. With his brush on Bon struggle with carpet and wull oftwn get himself stuck

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok Vacuum

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Gets stuck a lot on the carpet. Takes a while to find a charging port. Goes over and over the same spot again.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vacuum

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bob does an excellent job in auto mode. Gets stuck on rug when transitioning from floor. May need to troubleshoot sensors to correct problem.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job.

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This does a good job of moving around the space and basic vacuuming. It does have trouble going from flat surface to area rugs. It also seems to concentrate on one area and not always moves into the next room seamlessly, but eventually does get there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price

    Posted
    Brittany
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this as a Christmas gift for my mom who has two dogs that shed. The house is mainly hardwood floors and it works well. It does have a hard time vacuuming on the shag rugs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good robot vacuum

    Posted
    JamieM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picks up my dog's long hair as advertised. Not too loud either. It could be better going from hardwood floors to short carpet but they all seem to have an issue doing that.

    I would recommend this to a friend