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Customer Ratings & Reviews

bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 639 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 26 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    Picks up great

    Posted
    Nanahouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A little noisy but not too overwhelming still trying it out we just received as a Christmas gift so far it's doing pretty good.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Just ok

    Posted
    DLee57
    • Verified PurchaserVerified Purchase

    Not thin enough to fit under cabinets. Loud, blah.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Allie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We were upgraded to a different model then we originally ordered, not sure why. The only thing I don't like is it's really loud.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this on a Black Friday deal. This unit is horrible! it loud and clunky. We have a Samsung Robot Vacuum and bought this for the lower level of our house. The unit is so loud and clunky we could hear it while we were on the second floor of our house. Used the unit 1 time for 15 min, boxed it up and returned it. I would not recommend this to anyone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    Ellanora
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Bobsweep does a great job on the floors. It is a little loud, so not able to run during work conference calls if you work from home. The only real complaint is that while it can find its home base when directed, it does not recognize its home base when sweeping around it, and ends up running into/over it and pushing it around, which is a little annoying.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very loud and gets stuck on top of stairs

    Posted
    Jatin1982
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I returned the two I bought from here since they get stuck on top of stairs instead of turning and going back to vacuum the rest of the floor. I guess the safety is good but the fact that you have to pick it up and restart it and have to do it again a minute later sucks. Also is very loud unlike some of the other models

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Very loud and gets stuck on top of stairs

    Posted
    Jatin1982
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I returned the two I bought from here since they get stuck on top of stairs instead of turning and going back to vacuum the rest of the floor. I guess the safety is good but the fact that you have to pick it up and restart it and have to do it again a minute later sucks. Also is very loud unlike some of the other models.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not great

    Posted
    Amandacoym
    • My Best Buy® MemberMember

    I feel like I have had issue after issue. The brush falls off, it gets stuck EVERYWHERE, currently the spinner sweeper won't work on mine so it doesn't pick up anything. It's very loud.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works good if sync

    Posted
    Melissa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It works good if it is synced and programmed. . but it is a little noisy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Shannan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome vacuum. Perfect if you have pets. A little loud.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works good for the price

    Posted
    Cwwilk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Seems to work good for the price bought it as a gift for my roomate . . seems a little loud maybe because it's on hardwood floors but it seems to get the job done and

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works good.

    Posted
    Trac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This lil sucker is kinda loud but it picks up everything. Large trash bin, holds alot. Only issue, the lil sweeper arm lost its screw and we had to order more, as it did not come with extra screws. Found out you can order basically all the parts if need replacing, which is nice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So glad I got Bob

    Posted
    loral
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    He is great for keeping the dog hair in check. before Bob I always had tumbleweeds. He does get stuck on occasions on the rug which I read is normal when the pattern is busy. and He is noisy but that was also to be expected so no morning for Bob.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok cleaner

    Posted
    Cooderbean25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Bob was exciting opening the package and the personalization touch they add with a birth certificate. The actual device however is very noisy and doesn't jump onto or fall off rugs well. It just gets stuck and dies. Even when I don't put it in an area without a rug, it dies before getting back to its charging station. I think the Shark robot would of been a better investment.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable Bob

    Posted
    SunsetB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent machine, despite no App connectivity, reliable, keeps on working despite challenges and obstructions, great container capacity, easy to maintain system and filters. A bit noisy like the Roomba. I love it, returned other more sophisticated like Shark, Roomba and Neato. This one is reliable and keeps on working for close to 2 hours and heads back to base to recharge. I am buying a second one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Look Elsewhere

    Posted
    AustinRed

    When opening the package, I was really impressed by Bob. First off, he was sleek and red (to match me and my kids), and he looked easy enough to use. But the first time (and every time after) we used him he was insanely LOUD. Yes, so loud that we decided to use him only when we're getting ready in the morning, so that it's second alarm clock in a way. Bob's up - gotta get the day started. @@@@@@@@ We pick up every night to make sure no obstacles are in his way. We have concrete floors with a couple low pile rugs. His base is set up correctly with 10' in front and 2' min on each side. @@@@@@@ But now we can't even let him clean unsupervised. He gets stuck on everything/anything and has a hard time returning to his base. He gets stuck on the kitchen mat, behind the buffet, and behind the Christmas tree. Not stuck on or under - just can't seem to find his way out... We bought a couple roombas back in 2009/2010 that we loved and figured technology would have improved since then, but no luck. Bob is being returned - he can't live with us if he can't be trusted to do his job without someone constantly supervising.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Makes my life so much easier!

    Posted
    Ccole2019
    • My Best Buy® MemberMember

    I've had my Bobsweep for about a year and a half and I still love it! It has made things so much easier and cleaner in my house. The few issues I've had the customer service has helped me through with troubleshooting. Bobsweep still works great and cleans weekly for me! With two children and two pets that shed frequently this is a time saver for our household!!! The only reason I rate it 4 over 5 stars is now makes a little louder noise than it use to. It doesn't effect it's cleaning so I assume it's just normal wear on a vacuum, as even handheld vacuums have done this in the past.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love bob!!!

    Posted
    Hamml
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this robot vacuum and highly recommend !! We have two dogs- a lab and a retriever and the dog hair around the house is year round, but thanks to bob our floors haven't been cleaner ! I usually run bob 5x/wk while I'm doing other chores for about an hour. I'm always suprised st how much bob picks up on both hardwood floors and carpet. The only difference between the two surfaces we'ven'ticed is the battery runs down faster on the carpets. I read several reviews before purchasing and one thing that people complained about was how loud it is. Yes bob is loud - but I was replacing an old loud vacuum and I can do other things while the floors are being taken care of, so overall it does not bother me. Overall VERY happy with the purchase

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not Great

    Posted
    Samiam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It definitely will clean your floors over time. But it does need to go over the same spot multiple times to pick up crumbs and other debris. Works best when you control it so you can go over the same spot until all debris are picked up. It also gets stuck on the same ledge of my steps. Keeps going to the same ledge and going over enough to get stuck, but it doesn't fall over the ledge to break. Also a little loud. But over all, for the price, it does a good job. Never had an ibot so I don't know if spending a few hundred dollars more would have made a difference. Maybe next time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    May or may not be for you.

    Posted
    BestBuyShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not much time to vacuum, so this helps, but does not replace the standard vacuum and mop in my home. CONS-I was really hoping it would get all the crumbs under the table (kids! @@@@@@@ and it will, if I set the laser fence and move all the chairs, but then it would only take another second to use the regular vacuum. Also, it sometimes gets stuck under the kitchen cabinets and is fairly loud. PROS-It actually works really well and has a brush that gets the edges. That could speed up the manual vacuuming, not having to go to the walls in a bigger home. If you don't have obstructions, you could run it while you are away and when strangers come to the door it would sound like someone is home. CONCLUSION-Depending on your home layout, this could be the best thing ever or you could spend the money upgrading your home theater. I would highly recommend this for some applications, but tell you to pass if you have a lot of furniture or time to do the vacuuming yourself.

    I would recommend this to a friend