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bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 630 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 28 Reviews
  • Rating: 2 out of 5 stars

    I was crushed with disappointment

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So this was a Christmas gift for the wife, on Christmas Eve, we opened a few gifts and I couldn't wait to give it to her. She was so excited, it came partially charged, so we used it right away, it quickly got stuck under couches, hope chest, on throw rugs, it just didn't seem able to get around obstacles without help. But that's okay, so we charged it all night, and woke up to find out, that our daughter had gotten her mother another robotic vacuum. So we went from first time users to owning two different vacuums. The Bob sweep was Beautiful, bright shinning red, big, lots of bright flashing lights, I just loved it, my daughter bought a ilife robot, kinda small, little trash bin, so we got everything off the floor or tucked away and had a cleaning test, after 3 days it became very clear, the little plain white ilife robotic vacuum won hands down in the things that count, ilife rolled over throw rugs, no problem, found its way out of tight spots, unlike the Bob sweep which would either shut itself off or would stay in one spot spinning it's brushes until the battery died, this happened so often that the spinning brushes are now bent and cannot be straighten, the ilife had 2 spinning brushes, where Bob only had one. I am very sorry to admit the ilife beat Bob so bad I'm sending it back and buying another ilfe vacuum. I really wanted the gift i bought to be the better one. I guess I'm kinda small that way. I think Bob would be great for a large house that doesn't have a lot of clutter, which might be the reason it never once made it back to it's docking station.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Meh, i've owned better robot vacuums...

    Posted
    Richaral
    • My Best Buy® MemberMember

    I wanted to like this vacuum, especially for the price. Unfortunately, it's just ok. When it works, it's pretty good at what it's supposed to do. When it doesn't work, it's a pain. It gets stuck under my coffee table, trying to go over thin rugs, or gets stuck hanging over a small ledge that leads from the dining room to the living room (Why hasn't it learned not to do this by now??). It gets stuck so often that I only run it when i'm home and can supervise it. Otherwise if it gets stuck, it's not smart enough to turn itself off quickly but continues to run meaning the wheels keep spinning and leave black marks on my carpet. Not a fan. :( This is the second robot vacuum i've owned. I purchased a Neato at around the same price point a few years ago and loved it so much I bought a second vacuum (this one) for the downstairs. The Neato is so much smarter in terms of remembering areas (e.g. not to fall down the stairs) and just seems much more intuitive or informed about the space its vacuuming. I would pass on purchasing this robot vacuum again and wouldn't recommend it to others.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    VP123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was excited after reading all of the reviews. I had a Roomba previously and loved it but unfortunately it died. I decided to replace it with the bobsweep. I have to say it did pick up a lot of dog hair and has a larger capacity, but it got stuck EVERYWHERE and it was so random that it would miss large areas of the room. It would get stuck on the edge of my carpet (not plush carpeting, just an oriental rug without fringe) because it couldn’t clear it. The same happened with a larger threshold. The Roomba had no troubles navigating these places. Additionally (and this was my fault for not reading everything prior to buying) the “mop” function is essentially just a rag that you wet and it drags across the floor. The good thing was is I hated it and I contacted bobsweep. I assumed Best Buy wouldn’t return it being that it was used but Bobsweep returned it no problem. They even paid return shipping. I will be using the refund to reinvest in a Roomba.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Loud and cheaply made

    Posted
    lovelyy1110

    I purchased the bobsweep in April 2018 and I already had a wheel malfunction in which they just send you the wheel and you need to take the whole thing apart to change it which includes removing wires. Now the door on the dust bin side snapped right off the plastic hinges. This machine constantly bangs into my walls and all my furniture and manages to get itself jammed under the front of my dishwasher. It will keep bumping it over and over again every single time until it gets itself so jammed in there that It actually is hard to pull it out. It I put something there that is not heavy enough for the bobsweep to move it will keep bumping whatever I put there out of its way until it can get jammed again. Definitely rethink buying this item it is not as smart as it says. Compared to my irobot mop I can see a huge difference in the technology.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cannot Return to Dock

    Posted
    Paul
    • My Best Buy® MemberMember

    This vacuum works great as a vacuum, but it cant find the charging station. We synced it properly, and had it set on a hug wall with plenty of space on the sides and in front, yet we could drive the robot to within a foot or 2 of the dock and tell it to go to the dock and it would just spin in circles. We are returning it for an iRobot.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed in bob

    Posted
    Mcguyver
    • My Best Buy® MemberMember

    We wanted to love bob. Just finished putting in new flooring and put him to work. He gets stuck in corners. Fell down the stairs. Now he only lasts 15 minutes. Does a good job on cleaning whatever half the room he decides to run over repeatedly. Completely misses half the room every time.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Keeps going around in weird patterns,

    Posted
    Gadgetfreak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It kept going around in weird patterns. In the end when it ran out of battery, it hadn't covered the entire room, thought it kept cleaning same spots over and over again. The other major drawback was that the main brush wasn't always operational, it rotated only once in while during the cleaning cycle.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not that great

    Posted
    Alexis29
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob started off well. He comes with all sorts of gadgets for keeping the rollers clean but no matter what the cleaning power is just not there. It loses battery pretty fast and gets hung up on any change in floor surface. It doesnt seem to be able to negotiate going from wood to rug.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Auto Enough

    Posted
    lamorgan86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It vacuumed well, and I liked that it doubled as a mop, but it was too tall for getting under our cabinets and was not smart enough to auto clean. We ended up having to use the remote, which defeated the purpose. We exchanged it for a Roomba that worked much better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    it gets stuck

    Posted
    SALLY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really wanted to like this bobsweep but: 1. gets stuck 2. noisier than my shark 3. taller than my shark so doesn't go under things 4. dumber than my shark so cleans more randomely

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not great

    Posted
    Amandacoym
    • My Best Buy® MemberMember

    I feel like I have had issue after issue. The brush falls off, it gets stuck EVERYWHERE, currently the spinner sweeper won’t work on mine so it doesn’t pick up anything. It’s very loud.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not that good

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The suction is not that strong to vacuum the floor . Alway stuck under furnitures . Battery ran out before it can get back to the base . I returned item 1 week after purchased.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good for Wood floors

    Posted
    Mac24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works good on hardwood floors , but it did not even want to move on low carpet , kept giving an error , very disappointed , the vacuum was returned , will try another brand

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    its ok

    Posted
    Razek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this for my wife she like it but it would always miss spots in the house so I took it back and got a romba 770 much better so far.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected

    Posted
    GamerMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is a great idea, but does not perform. It doesn't have much suction power and takes forever to vacuum a room. Also, gets stuck under furniture constantly.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not that great

    Posted
    Suwanee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Read the reviews on this and roomba And still decided on this and returned it in 2 weeks would go right over dirt and not pick it up would not make it over small rugs

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Would not make transition from hardwood to rugs.

    Posted
    BBrown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While it may be a great vacuum for hardwood or carpeted floors, it is not designed to transition from one to the other under it's own power.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice features but poor on area rugs

    Posted
    Jasonp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Vacuum did nice job of hugging corners and worked on carpet and hardwood. However vacuum would become stuck each time coming in contact with area rugs.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok Vacuum

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Gets stuck a lot on the carpet. Takes a while to find a charging port. Goes over and over the same spot again.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn’t do what I expected

    Posted
    Sharon
    • Verified PurchaserVerified Purchase

    Doesn’t do what I expected. It gets stuck under everything doesn’t leave the room it started in and doesn’t follow any pattern

    No, I would not recommend this to a friend