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bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 630 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 59 Reviews
  • Rating: 3 out of 5 stars

    Works, but could be better

    Posted
    bObMom
    • My Best Buy® MemberMember

    Let me start by saying that my first robot vacuum was a Neato, then a Neato BotVac, and then this bOb. I LOVED by Neato vacuums, but they regularly broke down after about 2 years so I thought it was time to move on and see how another brand would perform. So, compared to a Neato, bOb lacks quite a few features. The biggest feature I miss is that Neato kept track of the where it was and if it ran out of batteries, it recharged and went back to finish from where it left off. While bOb has an option on its base to start up again after a full charge, it just starts up from the base and cleans the same area again. The work around for this... I have to manage bOb quite a bit more and move it to where I wanted cleaned. I also do not appreciate bOb's completely random cleaning pattern. It does not move in any sort of regular grid pattern so therefore seems to take a long time to clean any one area as it zigs and zags all over. And for those of us that appreciate vacuum lines in the carpet, you will not get that with this vacuum... And finally, bOb is fairly tall so won't be fitting nicely under kitchen cabinets to get all the way to the kick plate, or any lower furniture (Neato was much slimmer). bOb also frequently gets stuck on the transition wood between bedrooms and main halls, so overall, bOb takes quite a bit more management and watching. A nice thing that bOb does come with though is a remote control, so in all the management and watching, you can easily grab the remote and navigate bOb off whatever the issue was. And I will say, the customer service that comes with bOb is stellar - you have a resource to ask questions of, they respond quite quickly, and when I had to send my bOb in for a major service it was not a hassle at all. If I had it to do all over again, I am torn between the Neato that functioned VERY well but only for two years at a time and this bOb, who with a lot more care and feeding, does get the floors clean in the end.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good vacuum, not so good at floor transitions

    Posted
    redwing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    As far as the actual ability of this item to get the floor clean, and pick up massive amounts of pet hair, it's at least four stars. It does a very good job, my reference vacuums are a Dyson V7 and a full-sized Dyson Animal vacuum. No, this vacuum is not as good as those, but it certainly accomplishes the task. The problem with this vacuum is that it cannot navigate over moderate-sized rugs. The vacuum often becomes stuck transitioning to a rug, even a fairly thin one.Most of the time it will not try to reverse itself, it will just stop. It cannot handle moderately long fringes as many Persian type rugs have. the other issue I have is that it could not easily navigate to its home base, I would have to control it via the easy to use remote control to get it back to its base. it's important to know that this vacuum does go in a random pattern, it will cover pretty much all of any given room, assuming it doesn't get stuck on anything, but it won't go in an orderly pattern. I really wanted to like this vacuum, and in terms of actual vacuuming ability, it was pretty good, but the whole premise of a robot vacuum is it will do the work by itself without you having to rescue it or guide it with the remote control, and in my particular instance it did not accomplish that task. It may work fine for other people, but it did not work well in either of my houses. If you have rooms with fairly simple furnishings, and all hardwood floors or full carpeting, then I think it would be suitable for you. I would still recommend that somebody try this, because I might work well in their particular instance, but for me it did not.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh...

    Posted
    JohnRambo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So we were super excited to get our first Robot Vacuum. We have a dog that sheds so we were hoping to use this to avoid the build-up of dog hair in our home. It comes in a really well thought out box, and is easy to assemble. Charged it and was using it in a few hours (you must charge it first). I started out by using in in my finished basement, which is relatively flat with a very low pile carpet and a few low pile are area rugs. I found that it would frequently get stuck. For example, it kept getting stuck under my couch. It also had difficulty with the edges of the area rugs, it detected the black binding on them and would not go on or over them. If I manually placed it on an area rug it would not go off the rug. I had to turn off that sensor for it to work. I probably sat and watched this thing for over an hour. Besides watching it get stuck repeatedly (and this having to pick it up and move it) I noticed it would go over the same spots over and over and over. I watch with frustration as it went around this one spot on my floor that had a small piece of debris about 30 times. I finally used the included remote and steered it over the debris, but I should not have to do that. Maybe I expected too much? Maybe someone using this on a flat floor with no area rugs would have better luck. But mine went back on the box and back to the store, Sorry Bob!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    May or may not be for you.

    Posted
    BestBuyShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not much time to vacuum, so this helps, but does not replace the standard vacuum and mop in my home. CONS-I was really hoping it would get all the crumbs under the table (kids!) and it will, if I set the laser fence and move all the chairs, but then it would only take another second to use the regular vacuum. Also, it sometimes gets stuck under the kitchen cabinets and is fairly loud. PROS-It actually works really well and has a brush that gets the edges. That could speed up the manual vacuuming, not having to go to the walls in a bigger home. If you don't have obstructions, you could run it while you are away and when strangers come to the door it would sound like someone is home. CONCLUSION-Depending on your home layout, this could be the best thing ever or you could spend the money upgrading your home theater. I would highly recommend this for some applications, but tell you to pass if you have a lot of furniture or time to do the vacuuming yourself.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh....

    Posted
    sweetnlo46
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this unit at a great price and was excited to get it up an running. Charge up and ready to go the vacuum ran for a whopping 15 seconds before stopping. I REALLY wanted this to work for me (dog hair is everywhere) so I contacted customer support. They offered to provide me a shipping label to return the defective unit and send me a new one. Great! Got the 2nd unit, charged it up and I got 45 seconds to a minute of run time. Even while it was running I watched it pass over dog hair and other debris and leave it behind. More hair was stuck to the machine via static electricity that was in the collection bin. :-( I contacted customer support again (they're wonderful by the way) and again I have shipped back the unit for another. This will be my last try. If the next won doesn't work well enough then the "deal" won't be worth it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not Great

    Posted
    Samiam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It definitely will clean your floors over time. But it does need to go over the same spot multiple times to pick up crumbs and other debris. Works best when you control it so you can go over the same spot until all debris are picked up. It also gets stuck on the same ledge of my steps. Keeps going to the same ledge and going over enough to get stuck, but it doesn't fall over the ledge to break. Also a little loud. But over all, for the price, it does a good job. Never had an ibot so I don't know if spending a few hundred dollars more would have made a difference. Maybe next time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A mind of its own

    Posted
    Jane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had the bobsweep pet hair robot vacuum for two weeks now and I still have trouble getting it to go where it needs to thoroughly clean my rooms. It makes random circles and goes over the same area several times, but then misses another area completely. I've tried changing the pattern, but it always reverts back to auto mode. Also, it will get stuck under certain furniture and my kitchen cabinets where I have to yank it out or it will just run out of battery spinning in one spot. The remote is useless...can't get it to work. I am very disappointed as I have to babysit the thing to make sure it doesn't get stuck somewhere, which defeats the whole purpose of it...might as well get my Dyson out and do the floors myself. Thinking of returning it before it's too late.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good on tile floors

    Posted
    odiP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this vacuum for mom (because I took her iRobot roomba) to help her.. the Bobsweep is great on tile floors, it even comes with a UV disinfecting light and has 3 different speeds. The Bobsweep also comes with a handy remote control, but the blocker is sold separately. What I've noticed is that the Bobsweep gets caught/stuck when going from tile to the carpet area... so unlike the iRobot Roomba (where you can leave alone without supervision), you may have to keep an eye on the Bobsweep for when it gets stuck (to help/nudge it a little).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I love/hate Robert

    Posted
    HelloBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    He's taller than my other robotic vacuum so doesn't go under as many furniture items. He has a mop feature that I haven't tried yet. There's a blue light that makes me think the floor is cleaner than just sweeping. He sure has a hard time finding his way home so I end up carrying him every time to his base. He absolutely refuses to vacuum on my rug that has a black/dark border and pattern. Just won't. So I still have to vacuum that with my upright. He gets hung up on my bath matt so I need to either shut that door or pick up that matt when I know bOb is out. It's ok purchase if you don't mind that he's afraid of dark patterns.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not perfected yet.

    Posted
    CleanFreak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always wanted a robot vacuum because as an owner of two German Shedders, I am constantly vacuuming dog hair. When Best Buy featured this on the deal of the day, I jumped at the chance. The bobsweep picked up the hair well enough, however, it would repeat the same area several times while missing another area entirely. Also it got stuck under my kitchen cabinets as it was a bit too tall to clear them. I felt Spent too much time following it around to ensure it wasn't stuck somewhere or to move it to another area that it had missed, so I returned it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    So-so

    Posted
    Mik34
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob needs a major make retuning. It has a memory span of a goldfish. It tends to lose it's way and revacuums the same spot over and over. Meant to perform well in an open space with minimal furnitures, otherwise Bob is oblivious. Bump and turn, bump and turn... If your room is an obstacle course, you'll have to drive Bob around w/ the remote. It's great for vacuuming under the bed. Pretty powerful for a little guy. More bronze than brain. It might just be mine... Under achiever. Hmmm...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not quite smart enough yet!

    Posted
    SteveV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bob picked up more dust and hair than I thought. I have what are probably normal obstacles- furniture, tables, chairs, hardwood with rugs. I let Bob run for hours, had to clean out the "dust bin" as it's not very big, but it never covered the entire floor. It would redo the same areas. It does get stuck sometimes, and when it tries to find its way back home after going into a neighboring room-it could not make it back. I think it wanted to go through a wall! Maybe I didn't give it enough time?? I returned the machine.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Fun and all but not for my home.

    Posted
    April
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was super excited when I ordered my bObsweep, it came in the mail with no problems. Unboxed and set up very easy, comes with clear instructions. There are different cleaning modes and settings to try. I live in a fairly small 1,000 sq. ft. condo with carpet and I was just not satisfied with how well it cleaned. I did end up returning it. It is cool and fun to watch but it just doesn't clean well enough to be practical. Maybe better on hardwood flooring...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok cleaner

    Posted
    Cooderbean25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Bob was exciting opening the package and the personalization touch they add with a birth certificate. The actual device however is very noisy and doesn't jump onto or fall off rugs well. It just gets stuck and dies. Even when I don't put it in an area without a rug, it dies before getting back to its charging station. I think the Shark robot would of been a better investment.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Very okeyie device

    Posted
    johnnysquad51
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like bob. But I don’t love bob. Bob works. But bob is loud. Bob cleans. But bob gets easily lost and really doesn’t like things like chairs and tables. But...bob cleans. Not once did I have to go over the work he did again or pick up. Every time my floors were spotless. But. Bob still got returned. For $300 it just wasn’t worth having to flip every chair and clean out everything from my kitchen.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but lots of clogs

    Posted
    Julie003
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the largest dirt bin robot sweeper, but it still isn't big enough to stop the clogs from pet hair. If the unit stopped and went to the dock when it was full and had an indicator light and DIDN'T start again this would be a great machine. However, having to vacuum out the dust bin and untangling the wheels (you have to unscrew them) really makes this more of a hassle than I expect for the price of a robot vacuum.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    This new product falls short of my first Rumba.

    Posted
    BonBon
    • Verified PurchaserVerified Purchase

    The quality of my machine is poor. Less than a month it looks that I have had it for a year or more. A complaint to the company about the finish on the cover, with a promise to replace it, has not happened. Memory, falls short. It does pick up pet hair as advertised. Purshased solely for the sale price from Best Buy on line. Very dissapointed in the quality and performance. Sorry the company falls short on customer relations.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad, not great. "Sale" price misleading

    Posted
    LCAhmed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this robot vac in hopes of a budget friendly alternative to Roomba. Probably should have just paid the money for the Roomba. The bot doesn't do a bad job, but it gets stuck a lot. We forgot to return within the 15 days, so now here we are, writing a review. If you have pets, this may be for you!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Jury is still out...

    Posted
    momof3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bob is easy to set up and cleans very well, but the manual said that he could go for an hour before needing to be recharged, but my experience so far has been that he needs to recharge after every room...and my house isn't that big. I have to say that my son loves "chasing" the dog around using the remote control making it the first time in 25 years he has run a vacuum cleaner...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very loud and gets stuck on top of stairs

    Posted
    Jatin1982
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I returned the two I bought from here since they get stuck on top of stairs instead of turning and going back to vacuum the rest of the floor. I guess the safety is good but the fact that you have to pick it up and restart it and have to do it again a minute later sucks. Also is very loud unlike some of the other models.

    No, I would not recommend this to a friend