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bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 630 reviews

83%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 312 Reviews
  • Rating: 5 out of 5 stars

    Great robo vacuum at a great price point

    Posted
    BradleyC
    • My Best Buy® MemberMember

    I have had my BOBSWEEP Pethair Robo Vacuum for a little over two years now and continue to be impressed. I only have carpet in my master bedroom and a rug in my den and tile and hardwood flooring throughout the rest of the house. I still continue to be amazed at the amount of dirt that Bob continues to pull out of the carpets and how well he cleans the hard floors. We have two boston terriers and though they don’t shed a whole lot he still manages to pick up the dog hair that they do leave behind. When I ordered Bob I bought him with the floor mopping attachment. It is more like a Swiffer type pad and if you are doing a large area you do need to take the pad off and rinse it and re-wet it with your cleaning solution often. I would not say it replaces a good old fashioned mopping but if you use it regularly it does a great job as a damp mop and helps keep you floors looking good. Bob has a programmable docking station so you can set him up to automatically to come on and clean when you would like. I have never used this function because you really have to make sure the area is picked up. If you have a phone cord, lamp cord or stray sock on the floor he will find it. We have had a Roomba by Irobot befor our purchase of BobSweep. Disclaimer: (We bought it used from my neighbor who had it for one month and just did not like it). If I remember correctly it was a model# 630 and we thought it did a good job. But after replacing the battery twice in about a year and a half and a few other issues I decided it was time for a new one and that is when I discovered BobSweep. The price point was much better than the Roomba and had good reviews and that is when we purchased Bob. So, in my opinion BobSweep has been a winner hands down for this family. Keeping in mind that he had two more years for advancing technology in the world of Robotic Vacuums then the Roomba that we had owned previously and also know that my BobSweep Pethair model is just a little taller then the Rooba was and won’t fit under my couch. We feel that BobSweep was the best choice for us. He is also quieter then the Roomba that we had and I feel cleans a lot better and has bigger dustbin. When you see what all he vacuums out of your carpet you’ll be thankful for that larger dustbin. I did just recently have an issue with the dust bin in Bob. He keep throwing and error 08 code. I contacted customer service and we tried a couple of things and it was determined his dustbin needed to be replaced. I was pleasantly surprised to find he was still under his 5 year warranty and was able to get the dustbin at a pro-rated price. It was shipped out the next day ( with a gift included for Bob ) and he is up and working great again and we are still on the original battery. If you have a large area or open floor plan as we do I would recommend buying the blocks as well as it will break the rooms down into more manageable size for bob to do his thing and I think get better results. This is something I did a few months after buying Bob. Pros: Better price point then it’s main competitor, larger dustbin and does a great job at cleaning. Outstanding customer service. Cons: Mopping attachment has to be remoistened often. Would love to see them come out with a solution tank that would mist the floor when mopping. Hope this is helpful to you in making your buying decision, Brad Cobb

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Bob is The Bomb! Perfect for limited mobility!

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This little "guy" is great. Just turn Bob on and wait for clean rugs and shiny wood floors. Seriously! I have run Bob for over an hour and the charge doesn't lose power. When Bob gets tired, he'll find his way back to the base to recharge. We have a little dog and two family members with long hair and he gets it all. The roller brush is better than any vacuum that I've bought over the years including Dyson, Electrolux, Hoover, and Oreck. I can pull the long hair out without any issues. The collection box gathers a lot of dirt/dust and packs it in well. No loss of suction when the cup is full. I've been running Bob for three weeks and have only done three empties. I have arthritis and difficulty manipulating anything small with my fingers. The bin cup is easy--super easy with a single button to press and a simple pull out to empty the bin and rinse the filter. A couple of more pluses... Bob is pretty quiet. The dog doesn't bark at Bob the way he barks and goes nuts with the "regular" vacuum. You can hear him running, but the sound is not intrusive. He'll bump around a bit, but the bumper guard is retractable and I haven't had any damage to furniture legs or walls. I have neck/back issues and the push and pull of a regular vacuum is torture on my spine. With Bob, he does the work and I just scoot things out of the way. This is a great item for someone like myself with limited mobility! I haven't taken the time to figure out how to program Bob and there's no need.He just figures out a path and tracks back and forth until the dirt is gone. I put him on AUTO with the UV light to disinfect and off he goes! The negatives? Not too many... I have few spots where the carpet is high with a pad underneath and he can get caught-up. The simple solution was to trim the padding a bit shorter than the carpet and it eased the bump without affecting the look of the rug. Depending on the distance between chair legs, he may/may not fit under the chair. He'll try his best! If you have low furniture like a shelf, you may need to dust separately. He's about 4 inches tall and will go under couches and any furniture where he can fit. He'll try his best in tight corners, but you may need to help with a dust/wipe afterward. Bob can "climb" the 3/4 inch tile threshold between floor changes from our wood floor to bathroom tile. The spinning edger brush looks flimsy, but it's not and spins well to clean along the edge at walls and moldings. There are many more pluses than negatives. It comes with a wet mop attachment, but I have only run it dry like a regular vacuum. This is truly a great item!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love my bOb!

    Posted
    JaredP

    Pros: + Picks up tons of pet hair. + Handles changes between carpet and hard floor easily. + Large retainer bin. + Huge on-device LCD display. + UV light for sanitizing. Cons: - Slow charging speed. - Doesn't seem to map the floor. - Doesn't detect black furniture objects well. - Corner spin brush doesn't work well on carpet (have to take it off actually). - Has a hard time reaching the charging base sometimes. I've had my bOb for 4 months now. I bought my bObsweep after looking through all the good reviews. I've never had a robot vacuum simply because I have a small apartment to clean with lots of obstructions. After seeing good reviews on bOb, I went for it and bought one to try out. I was initially skeptical because bOb would keep running into the walls in my apartment, but after not paying attention to him, it seems like he went on his merry way and actually got to places I didn't think he would reach. He definitely picked up tons of pet hair and dirt off the floor. It was even more than my regular Dyson was picking up. Not sure how that's possible, but I'm not complaining! I did have to send my bOb in for service because one of his wheels stopped working, but the process was extremely easy and straightforward. It took a lot less time for service than I thought and bOb came back in an even better condition than when I bought him. I even have my own personal contact for servicing needs in the future. Pretty neat if you ask me. My only complaints about bOb is that he doesn't seem to map my floor area, so he runs into the same spots over and over. In addition, most of my black furniture does not pick up on his eyes, so he runs straight into them. Not a big deal, but I know it slows him down to have to turn around. Maybe a future revision can fix this? Overall, I'm really happy with my bOb and the service that I receive from their support team. I'll definitely be keeping him for the long run.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Mom Must Have!

    Posted
    IndyMom
    • My Best Buy® MemberMember

    I received the BobSweep Pet Hair Plus in the color Champagne. The color is perfect with my home decor and I love that this is an option. The package arrived and I got a good laugh opening it to find Bob's "birth certificate". This is a fun, personal touch and made it very memorable from the get-go! Kudos!! I'm a mom with small children always at my feet and the instructions were easy enough that I could get him up and running quickly. I do feel that the instruction manual in my box was intended for a different model, as it describes cleaning options mine does not have and does not explain some of the buttons found on my model. However, BobSweep is user friendly enough that my 4 year old can operate it with the push of a button. I'm impressed with how thoroughly it cleans the floors and how well it cleans around edges and corners. Generally speaking, Bob does a good job navigating around the house by himself as well as finding his way back to his charging station once his job is done. The charging station is small and sits against the wall and I do not find it to be in my way. Bob does not work on shaggy rugs. He does best on high-low pile carpets as well as wood floors. Bob is equipped with an easy to clean dirt tray and my son actually finds this to be a fun job. I have noticed that it is important to keep the sensors clean as stated in the manual, otherwise Bob seems to get lost. The biggest area of improvement would be the sound. While Bob is not as loud as a typical vacuum, he is louder than expected so I do not run it while my children are napping or if we have company over. Overall I am happy with the cleaning Bob does, and it is so nice to turn him on with the push of a button and let him clean while I tackle other tasks or spend that time playing with my kids.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BObsweep is Pretty Good.

    Posted
    NoelPuterbaugh

    Have had one of the bobsweeps for a year and quite happy with it and thinking of getting my mom one for her birthday. I was surprised there are no reviews of this here, so thought it might be helpful to share some of the pros and cons. - it moves in random patterns but seems to cover quite a bit of space with each cycle. We live in a large size, 2-storey house with 5 bedrooms and usually have it clean downstairs. With 5 kids and two dogs, and over 2000 sqft to cover, we didn't expect bob to do a miracle, although what it does is in all honesty not too far from it. It doesn't get to clean the whole space and unfortunately doesn't remember where it left off but makes a significant difference , especially because we run it daily . We still use the upright often but not half as often as we used to. it's easy to clean the brushes and bin is super easy to dump but somewhat of a pain to clean the wheels: From time to time we have to remove the wheels to clean the dog hair from amassing around them which involves opening up the unit. This probably was my biggest disappointment with the unit. Do not have to clean the wheels as often, as brushes but I think this is a design flaw with the product to have to open up the unit to clean the wheels. It's not too loud , but you wouldn't want to be around it if you are relaxing or need to focus. It doesn't create significant noise when it's working Programming it is to clean is not intuitive but not difficult if you follow the instructions. The remote is nice and we use it quite often especially if the kids make a mess a we want to just do a specific area quickly. Overall, "bob" is quite popular in the house and two of our neighbors also got one recently.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If you have disabilities Bob is a great help

    Posted
    KDSS
    • My Best Buy® Elite MemberElite Member

    I used it yesterday and again today I LOVE BOB!!! Hes my new man!! I have always been fairly healthy and active. I have fibromyalgia among other things going on. Way to young for my life to have come to a strong holt.  Vacuuming has been my worst night mare. I am a clean freak so its even harder on myself.  With having two cats one being a persian who loves to drop her "babys" as we call her fur balls. I really should/need to do a quicky vac everyday.  But feeling the way I do I have serious pain for at least 2 days after each time I vac. So yeah with that being said I really cant vacuum everyday. This little BOB has been here for two days, he has made me feel so happy just being able to keep up with the kitty's. I didn't post this right away it's now been a few weeks having Bob. And still the amount of vacuuming I have to do is only under and behind with detail, Bob really does keep up with the worst. I do have 98% hard wood floors, only 4 small throw rugs. Bob can vacuum the ones with rubber backing just fine. He will get stuck in a few places but over all I have NO problems. Bob does not make very much noise at all I think he's quiet. You can be next to him and still have a normal conversation. One of cats is terrified of vacuums and this one does not bother her. One review I read the person mentioned about having a can of compressed air on hand I totally agree do this! Dust is dust clean it out. Take your time getting used to how he works within your home you will have fun. I would love to have a second one for my basement. I will be getting one for my daughter when her home is done being built. Oh and Bob sends thank you gifts for adopting him, I love this guy. Thank you so much Bobsweep you have made my daily life a lot easier. Now if can you make a Harvey to clean my bathroom! I'll be all set. Thank you again!!! Bobsweep - Pethair Robotic Vacuum - Champagne (Beige

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Robotic Vacuum!

    Posted
    MMBJR
    • My Best Buy® MemberMember

    Me and my wife bought 2 BOBSWEEP PETHAIR vacuums at Christmas! One for us and one for my wife's Mom! I can't begin to tell you how impressed and amazed we have been every since we unboxed our gorgeous "Rouge" Bobsweep Pethair vacuum! "Bob" completely exceeded our expectations on his first run in our home! We just simply couldn't imagine that he would pick up so much cat hair,dust and dander off our carpet! We have 2 long-haired brother/sister tuxedo cats and they shed quite a bit of hair between the two of them! When you watch the Bobsweep Pethair in action it is really clear that he is a finely tuned machine and engineered at a high level with very quality parts! We have been so impressed with our "Bob" that I have talked 3 of my friends into purchasing their very own "Bobsweep Pethair" vacuums! The customer service is absolutely the very best I have ever encountered in my entire lifetime! Our remote control went out after about 5-6 weeks! I contacted "Gabe Aguilera" at customer service and he was "Top" notch from the very start and had me another warranty replacement remote control shipped out to me the very next day! Gabe was more professional and courteous and sincere than any customer service agent I've ever worked with in my life! I wish I could have the same level of "Customer" service with everything I've ever owned in the past as what I have experienced with Gabe/BobSweep! I really can't say enough about how satisfying it has been to purchase our Bobsweep Pethair robotic vacuum! Kudos to the company for offering what I think has to be one of the premier lines of robotic vacuums! My wife's Mom also lover her "Bobsweep Pethair" that we got her in the beautiful "Champagne" finish!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    better than expected

    Posted
    kayakkermom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    OMG better than we thought it could be! We have had Bob for a couple of weeks now and continue to be impressed. We have both fairly dense carpet and wood floors and he does great on both. I will admit, we are not setting him to clean remotely while we are away as there are some challenging places where he gets stuck and can't get himself out. We typically turn him on in the evenings when we get home from work-the noise level does not keep us from watching TV or carrying on a conversation even when he is in the same area. We have 2 indoor cats and 1 indoor dog as well as 2 outside dogs who come in to visit. It is AMAZING the amount of animal hair Bob picks up--and no more dust bunnies along the baseboards:) As I mentioned, he does get caught in some places--our sectional couch is just the right height that he will get caught if he comes at it at an angle-and the nap on the carpet makes it hard for him to get unstuck. That does not seem to be a problem on the hardwoods--seems he moves faster and therefore bumps into things a little harder and can work his way out of a tight spot. Is he perfect? No but he sure vacuums a lot more than we ever did. Great investment--especially since we got him as a deal of the day! Our floors look better than they have in years!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bob is Powerful!

    Posted
    Jackie

    Our family were already owners of the smaller version Bobsweep Pethair robot (Bobi) and were very happy with her performance. So I was intrigued when I learned Bobsweep had come out with a bigger robot vacuum. We recently have been using this newer, bigger Bobsweep Pethair robotic vacuum (Bob) and wow! Bob can hold a lot more in his storage bin than Bobi so it's nice that we aren't having to empty as often. Bobi occasionally gets hung up on a shaggy area rug that we have in our livingroom. Bob powers over the rug with no issues. I chose the "champagne" color and I think it looks really classy. We set up our Christmas tree this past week and Bob is doing a fantastic job of picking up pine needles and glitter from the decorations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent robot vacuum for pethair

    Posted
    coombefamily
    • My Best Buy® Elite MemberElite Member

    we have a large dining roon and living room al hardwood floors and 2 cats and a dog. sceptical at ordering whether it would do as advertised and whether the device would run away from the amount of pet hair, but after the first couple of times the dog accepted it as a friend and gets concerned when it stops running. Has great built in features of saving its motors should the roller be jammed. Quick easyjam cleaning. the vacuum is definately powerful because of its noise, but we run it while noone is around so doesnt really bother us. works great especially after it starts learning the layout. empty the bin every night and there is always alot of hair and dust picked up plus been in new england we goet a lot of sand salt tracked in and the vacuum also picks that up with no problems. only things is to plan before it start to pick up items it could get tangled in otherwise a worry free cleaning. returns home with ease. definately recommend to anyone who wants to keep up with cleaning pet hair and keep floors clean. Only thing missing is a tracking of where it has done. but really a minor point. there is no app intergration but we dont need it. definately set and forget

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I've always wanted a robot...

    Posted
    Trammill
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off, I was hesitant to purchase a robot to sweep up the copious amounts of cat hair in my house. I was certain that a cute little robot like Bob would fail at the task, boy was I wrong. The first day, Bob picked up something close to three cats worth of hair. I am not kidding, I could have sculpted 3 cats from the hair this awesome little bot found in my house. A couple of days after receiving our bob I received an email from the company asking me how things were going. THEY ACTUALLY CARE if I like the product. My floors have never been cleaner. I am so happy that my wife talked me into adopting this robot into our family. Unlike my daughter (13),bob never complains about sweeping or mopping. He even jumps a rather tall room divider to move from our living room to our kitchen. Not only is this a perfect product but the support that comes with it from the Bobsweep team is amazing. I will be buying another one of these little guys for my basement (Bob needs a little brother or sister after all).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Vacuum

    Posted
    sleeknight

    I bought my BobSweep on Black Friday. I cannot believe I did without one of these for so long. I remember back when they first came out but they were so expensive, I could not afford. Now, I just LOVE IT. I have a German Shepherd and lots of hair all over the place so that I have had to vacuum every other day with my Dyson Pet Vacuum. I turned Bob on after using my regular vacuum and it picked up gobs of additional hair. Could not believe it, then I used the mop wetted down with Pine Sol and it did an outstanding job of cleaning. I use "Bob" every day since I have all tile floors and they are so clean, I can't believe it. Bob moves over my few rugs with no problem and the remote is great to use and even my dog loves it. I just love it. You will too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A real timesaver!

    Posted
    Rtfrays
    • My Best Buy® MemberMember

    I’ve had my bObsweep for a year now. What a great helper. If you are busy like most of us, you can just set bObsweep to do your vacuuming while you are doing other things. I have 3 dogs which means a lot of hair in the corners. BObsweeps little brushes are able to reach into the corners and suck in that hair. I have had bObsweep get stuck under a few areas but not a big deal to just move it along, and send bob on his way. I did have an issue with bObsweep not working correctly, I contacted their customer service, and they took great care of me and bObsweep, sending him into the hospital and returning him in top working conditions. My experience with my personal costomer service representative Gabe, was awesome. Gabe is excellent at his job and very attentive to your needs. I definitely have recommended bObsweep to many family and friends. It is worth every penny.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic device for automatic cleaning of house

    Posted
    Coombefamily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought bobsweep pet hair because of the great discount price. But was sceptical about ability to perform as advised because we have 1 dog and 2 cat plus 3 girls with long hair not to mention the rabbit and 2 guinea pigs. But "reggie" as we named him does his daily cleaning with maximum efficiency you can tell the quality and power of vacuum because of noice but the noise is not silent but didn't expect that of tje vacuum was to do what is needed. Only.problem we found but have a work around for is the vacuum tries to go.over. a couple of floor covers and he gets beached but if we block him from going there we get. A full clean also apart from the pet hair he also picks up the sand salt tracked in from outside. Once used for a bit he finds his way home to charging station without problem. After a couple of days the dog is not disturbed by him running while he is in his cage as the bobsweep isnset to run after 8am mon -. Fri while everyone is out

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pleasantly Surprised

    Posted
    BestBuyFan
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having two dogs with a doggie door and living in Florida, my wife was very used to sweeping everyday. I had talked to her about getting one of the robotic sweepers for years and she never thought they would work well. After listening to the praises of a friend, I finally convinced her to try Bobsweep. When we received it, it was very simple to assemble. Once she started using it, she was very shocked at how much sand and hair it would actually picked up. The only issue we have had is that the filter is inside the dump bin and my wife my mistake knocked the filter out into the trash when dumping it and didn't realize it. BUT, Gabe in Customer Service was very helpful and quick and we were able to get a replacement filter housing very quickly. Oh, it comes with spare filters and brushes as well which was a big surprise. This was a great investment!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hired Help

    Posted
    Mikael27
    • My Best Buy® MemberMember

    I was somewhat reluctant to spend the money on a robot vacuum after hearing good and bad things so I didn't buy one. BUT I did get one as a gift and I have been loving my Bob ever since. Bob does a fantastic job on hard floors and he really surprised me how well he handles carpets. I just set and forget; set him down and off he goes. On rare occasions he might get into a situation that he needs help in getting out but, for the most part, you can forget he's off doing his thing. Nice to have hired help around the house. After a year of use Bob did have an issue with his side brush. One email to customer support and he was on the road to recovery. I cannot say enough about the support team at BobSweep, they know how to keep customers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fun and solid product. Caring Company.

    Posted
    R2D2

    I have always wanted a robot since I first saw them. My friends kept telling me I needed a pet, so I bought a bObsweep instead. Anyway "Bob" is a fun and fascinating robot vacuum that works very well. The remote did not work within a week and I emailed the company and they sent me a new one right away for free. The employee at the company was very friendly and unlike most companies actually cared about my situation and took action without complaint. Very unusual in the world we live in. Easy to use (goes home to his charger when instructed. LOL), works well at cleaning my place. Totally reasonable to buy at Best Buy currently. It recommends itself when I have friends over.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We love BOB!

    Posted
    LeggomyMeggo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have had our Bobsweep pet hair vacuum for about a month now and we can't say enough great things about it. We have one 80lb. bulldog who sheds like crazy. Bobsweep has picked up more hair than we ever knew was there! The dust bin is so much bigger than on other robotic vacuums and there are so many extras like the UV light and the mop function. Our 5 year old also loves this vacuum and uses it to sweep while his toys hitch a ride on it. It is so much quieter that our friend's roomba and does a better job. Our allergies are not as bad as they were either! This is the vacuum to buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    INCREDIBLE robot vaccuum

    Posted
    SkyeHitchcock
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I first got the bobsweep I was going to keep it for myself since I have a toddler BUT my mother in law had been complaining about constantly vacuuming a few weeks prior. So I surprised her with this and she fell in love instantly! The first time we ran it she just vacuumed and we couldnt believe the amount it picked up. It goes from her carpet to hardwood with no problems and doesnt get stuck on the corner of her rugs like many other robot vacuums do. She has multiple long haired cats and it picks up their hair amazing! She has loved letting this run multiple times a day to pick up and when the grandkids are there she is spending more time with them instead of always vacuuming up their messes! Thank you BobSweep

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing for pet hair and kids!

    Posted
    Heatht

    I have 6 kids, 2 dogs, and 3 cats. BOB is a very busy robot. I have never had my floors so clean. When I sweep my hard wood floors any hair or dust goes air borne and eventually back on the ground so the floors never look clean. BOB cleans them all and they stay clean. When they sent it he even came with a "birth certificate" it was a cute personal gesture. He's my 7th kid that acually listens !!! Very easy to use, easy to clean, charges on its own, goes to work on its own if scheduled. Is great at finding socks and nerf bullets. Customer service is also very very helpful in finding filters and anwseri mg any questions. They are very prompt and polite. I posted a video of him at work and a Facebook friend even bought one and is in love with it also. Great buy for a great price!

    I would recommend this to a friend