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Customer Ratings & Reviews

bObsweep - Bob Standard Self-Charging Robot Vacuum & Mop - Champagne-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 45 reviews

84%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

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Page 1, showing1-20 of 45 Reviews
  • Rating: 4 out of 5 stars

    great for hard floors

    Posted
    Cybermom
    • My Best Buy® MemberMember

    I like it. I don't think the suction is good enough to replace a regular vacuum cleaner for vacuuming carpets, but it's great for cleaning under beds and furniture. And it does clean the visible stuff from carpets. It's really good at vacuuming and dry mopping hard floors. I don't plan on using the feature, but it can be programmed to clean on a schedule. If you were to set it to clean an area too large for it to handle on one charge, it would clean until the charge was low, then find its way back to the charging station, charge itself for a couple of hours and then continue where it left off! It can also be set to clean a small area, like if you spilled dry ingredients. I was a little disappointed that it doesn't do a great job damp mopping, but I'm still glad I got it. And I like that it comes with a cleaning tool, extra mopping cloth, main brush and side brush. The manual does a good job of explaining all the amazing features: https://docs.wixstatic.com/ugd/95e651_606025fe83aa40818def2025f4a321df.pdf

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better Than Expected

    Posted
    JimW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first robot vacuum. I have laminate flooring, tile and low carpet in the house. I also have a greyhound with fine hair and moderate shedding. I chose this vacuum because of the good reviews and the sale price. I was not sure what to expect, but I have been very pleasantly surprised with the bObsweep. Set up was very simple and getting him going was a breeze. I had to get used to his erratic patterns but he does seem to get to every area at some point. My biggest surprise is just how much dirt this vacuum finds. I run him everyday and while I think he is just going over clean floors, he comes back with plenty of dirt! I have had this vacuum now for a few weeks and would definitely recommend it. A few tips - check the height of your furniture and the height of bOb if you want him to get under things. Also, I found that I had to replace some older area rugs with threads pulling loose as the loose threads will get caught and make bOb stop cleaning.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a good job for price point

    Posted
    beachbums22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bob is a solid robotic vacuum. Picks up the top layer of dirt nicely when I'm out of the home; just set to Auto and let it run for about 90 minutes before finding his home to recharge. At first, thought it was loud but when compared to a normal vacuum it's not too bad and you get used to it even when running in the other room or at night when sleeping. Is true you have to pick up all large items/shaggy rugs/bathroom mats or else Bob will suck them up causing issues. Is also true can get stuck under furniture if the gap height unfortunately is same as Bob. Minor nuisances to me. Must clean it quite often, but that's expected with such a small catch area and tiny brush. Look forward to trying more of the options and settings, but so far my wife loves me for getting her this and really makes her happy when she comes home and Bob has done some work!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for maintaining floors

    Posted
    Yoyo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Bobsweep works wonders. He will go under beds and couch if he has enough space. He goes from wood floor to rugs without any problems as long as there is no fringes around rugs. He can go from wood floor to carpet with no problems. He has a variety of modes and hold great a amount of carpet fuzz. I don't own a pet but this was cheaper than the irobot. It has 3 program so you can use it in different areas. I has to learn a pattern. I use the remote to guard it and move light items off the floor, which is not necessary. When during the walls you can lift curtains out the way or it will go around them. Loved it, I purchase one for a mother of three to help her out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the money!

    Posted
    sgtpaul
    • My Best Buy® MemberMember

    Bob has been a tremendous addition to the cleaning crew. He does a great job of picking up the little bits and dust that collect on the floor. I scheduled him to vacuum during the day while everyone is out. Most days he makes his rounds and finds his way home, but once in a while he gets lost or stuck. I still like to use my upright vacuum every once in a while. Bob's just not as powerful as an upright. Bob started having issues about a month after we bought him and I contacted customer service and they emailed me links to very helpful videos and even ended up sending me a replacement brush motor at no cost. GREAT customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing product and customer service

    Posted
    Alex

    I am OBSESSED with this product. I live in the city and I am constantly collecting dust in my house. Living alone makes it tough to stay on top of keeping a clean place and bob is the boyfriend I don't have! I turn him on before I leave the house and I come back and the work is done. I love the mopping feature too. The customer service is incredible. Whenever I have questions on how to fix or replace a piece, they have a team member who helps me throughout the entire process and is truly commited to helping me. Hands down best customer service people I have ever had to deal with. The product is well worth the price. Highly recommend!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful Bob!!

    Posted
    Skymotorsun
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just received bObsweep late today & he is unbelievable. Simple setup, came with a REAL manual & he was fully charged. Everything was in the box except the AAA batteries for the remote. Vacuum with a remote control? It is handy to have if he is hiding under your furniture. Only gave him 4 stars because he hasn't cleaned the whole house, but will tomorrow. His charging station is unique. You can program him to clean while your away.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a decent job

    Posted
    Kwan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does a decent job vacuuming. I thought it actually mopped with a water tank and everything but there is just a mop pad you get wet and can only have on while on a mopping surface. That was disappointing but it did alright mopping when I did try it. Had to rewet the pad or spray water on the floor. It does get stuck in a few places in my house but I usually watch it when it’s around those spots.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Ivar
    • My Best Buy® MemberMember

    I have 3 of bobs vacuum they all work great and look nice when they break they are easy to fix. Their customer service its great jose rmirez from bob was great i had other customer reps that were also great if you are deciding between bob and irobot i recommend this bob pethair plus it comes with a 2 year warranty amd cleans sweeps and has a uv light to disinfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the price

    Posted
    Desi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this robot vacuum. I have had it for a month or so now and I wouldn't get another one. It cleans very well. I finally use the mopping attachment and it worked great. The only thing is that it gets stuck under my couch and runs the battery down and has a hard time finding it's charger. This is my first one to ever use and I love it!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love our Bobsweeper!

    Posted
    Roepin1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our Bobsweeper (we call him Bob) is truly amazing! We have dark wood floors and you would see dust instantly the minute you would walk into our house. Not with our Bob, he sweeps everyday when we are not home and takes away all the dust on my main floor. We have been getting compliments on how clean our floors are. Don't know what I would do without Bob!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fair it chews cords

    Posted
    bobloyd
    • My Best Buy® MemberMember

    Works good has a issue getting stuck in the same areas over and over until it dies, I put all cords up but if it gets ahold of a cord like my Macbook charger it shredded it. I have 2 Shih tzu's & it's not pet friendly, it bumped into their legs and other places just like they were a piece of furniture, the remote is useless, I am researching the iroomba to possibly exchange this for a Brava.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded expectations

    Posted
    Jlynn
    • Verified PurchaserVerified Purchase

    I bought this little “bob” hoping he would measure up to the other bigger names out there. He doesn’t measure up, he surpassed all my expectations and more. Lots of fun functions to still learn but each day I am pleasantly surprised! Got a great deal too according to Best Buy’s website original listed price. I would HIGHLY recommend this little guy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    Brenda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My first robotic vacuum so I don't have an experience to compare it to, but I've had my bob-sweep about a month now & I am extremely happy with it. Have dogs that shed & bob picks up all the hair. Haven't used programming much because you do kind of have to keep an eye on it getting stuck on obstacles.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    cleans ok, loud, gets stuck a lot

    Posted
    putzfimmel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought BoB right after I had my baby to help keep the house clean. However it wasn't a big help. The vacuum cleaner gets stuck under my couch, on the edge of our carpet, between chairs and it damaged the edges of our tile flooring. I am trying to return BoB. The Company seems to be cooperative, but I am waiting on a return label, I have not received so far.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Product Vs Price.

    Posted
    Cavalli

    Bought Bob Sweep a couple of months ago and since we bought it has being really helpful at home. after a month having him he got a small issue and contacted customer service for bobsweep and i need to say it it's the best customer service EVER. the follow up the fast answering the personalized answer the best for real.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    srt4john
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great bang for your buck option, when compared to other more expensive options. We have a dog that sheds very fine, short hairs that sticks to everything. We let Bob go do his thing and he gets everything. I would highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Totally Happy

    Posted
    Bunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchasing the I robot was the best thing I have done so far this year. I don't have to drag the vacuum cleaner around and clean, the I robot takes care of everything I need. I can get more things done but most of all, I don't need to be at home

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great design, poor execution!

    Posted
    WashKing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a very nice looking vacuum however it does drive over cords and has a hard time navigating contrary to what is advertised I do not recommend you purchase this item.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad... if on sale

    Posted
    lgh56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sweeper it's self is built pretty good. The charging base is a cheap piece of plastic. When the sweeper comes back to charge it usually pushes the base around before connecting. The sweeper does a pretty fair job though.

    I would recommend this to a friend