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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
for wood floors
  • Rating: 3 out of 5 stars

    Great CS, great marketing, so so roboavc

    Posted
    Yoni1PDX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really wanted to like this but final execution of product, lacking wi-fi and other features, as well as tall and gets stuck easily transitioning from hardwood to carpet.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    I'd never pay full price for this product!

    Posted
    AryanAres
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Based on the way this product functions, I'd of never kept it if I'd of paid full price for it. However, since I purchased it as a Christmas special for less than $300, I decided to keep it. The sweeper picks up dirt and other debris very well. However, it gets stuck under things and caught on things quite often. Also, it doesn't maneuver very well on carpeting. The sweeper functions perfect on my hardwood floors but sometimes has a hard time maneuvering from the hardwood onto my area rugs. For $300 I'd definitely recommend this sweeper to a friend. However, it's absolutely not worth the $850 retail value!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    How did I clean before Bob? Not as thoroughly

    Posted
    SandraR

    I've been hesitant about purchasing one of these until my sister had rave reviews. I finally purchased one & could not believe how much hair & dust it had cleaned off of my rug & wood floors. I used a regular vacuum & clearly it was not enough. I also love the UV feature since I've cats & am constantly cleaning. I did have a problem with the first one, returned it to Best Buy & they sent me a replacement with no issues. Also, Bob's customer service is amazing. It's a great addition & at a good price. I've recommended this model to everyone I know.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely amazing Vacuum!

    Posted
    BobsBiggestFan
    • My Best Buy® Member

    I've had this bobsweep for a whole year now and I couldn't be happier. It gets the job done! This is a great company from the customer service, the tech department and the bobsweep is second to none! I am a proud customer and would recommend this bobsweep to everyone. Easy to use! Easy clean up and great results! He cleans the floors like no other, when he is finished the flood literally shine. @@@@@@@@ I use him on hardwood floors mainly) words honestly can't describe how much bob is loved! He's become part of the family, and I don't think he'll ever be replaced! Hands down a great vacuum!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Gave up on it

    Posted
    Saddaddr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Lots of trouble. Where to start. 1. Never found its charging base. Numerous attempts to trouble shoot. I had to manually pick it up and place it there. 2. Has lots of trouble with changing surfaces from hard wood to carpet. Gets stuck. Sorry me in a circle. 3. Very loud 4. Remote is super complex. Way more than it needs to be which just makes it confusing.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Unfortunately Disappointed

    Posted
    GreenTomato
    • My Best Buy® Member

    I bought the Pethair vacuum and was sent the upgrade to the Pethair Plus. I thought this was a good deal and was pleasantly surprised at the marketing approach. It worked because we wanted to like this thing, and gave it several "benefit of the doubt" with its dysfunction. FIrst use, this thing is LOUD. I heard it outside cleaning the yard kind of loud. No chance to have it run while your relaxing at home. It can be programed, so good. Run it while at work. However, Bob is like an toddler and needs to be watched. It struggles to go from hardwood to a rug, maybe 1/4 inch thick, not to mention going to carpet. It gets stuck and rocks until it runs out of battery. Another attempt it jammed itself under the couch and shut down. It will not stop when there is resistance to anything but the bummper. So the couch clears the bumper, but not the whole unit. It scratched itself up completely doing the same under the cast iron coffee table. It does this when it does fit somewhere clearly. It gets stuck under chairs that it cannot figure out how to get out from and kills the battery. Bob has NEVER run a complete cycle while I wasn't home to constantly redirect it. Kinda defeats the purpose of a self cleaning robot vacuum. The sensors do not work either. Bob has gone down the stairs at least three times or gets a wheel stuck over the top stair and turns off. I reset it and it goes directly to the stair to do the same thing. I take it accross the room and it goes back to the stairs and goes down. So far I have been able to repair the damage, but it can't take that tumble anymore. I have to set a barrier to prevent it. I would gladly return it, but it is damaged and I believe is past the return date. For the price of $200 on sale and getting the upgrade, I cannot complain about the cleaning power when it is functioning. It does hold a lot of dog hair and cleans well on hardwood and (when I place it there) carpet. I would be appalled if I paid over $800 for this thing. I would suggest to keep looking for a different product.

    No, I would not recommend this to a friend