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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
furniture
  • Rating: 4 out of 5 stars

    Works as advertised

    Posted
    Kell56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The little robot is a hard worker and does what mfg claim. It has many clean modes and goes to town when unleashed. It gets stuck on furniture legs from time to time but will free itself if allowed to do so. Maintenance is very easy, good cleaning of the wheels and under surface periodically. I'm very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good robot for the price

    Posted
    infusionjrk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was skeptical to buy a vacuum robot due to reviews, but I couldn't pass this product up when it was a deal of the day item. I bought online, had it delivered within a few days. Plugged it in, charged it up to 100%, setup the remote while charging, scheduled the days and time I wanted, and placed my block to limit my cleaning zone... I then hit GO when Bob was ready! Away Bob went, he started cleaning up food debris from the kids in the dine-in kitchen and went along the walls to get the edges which I was most curious about. Bob did well in getting the "nitty gritty" in the corners and baseboard areas, and when he bumps into a chair or trash-can, he goes around and keeps on cleaning. Much love <3

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not As Hoped

    Posted
    adam77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The bObsweep price was exceptionally low on black friday. However, after using it I was disappointed in the random cleaning it did, the direction it vacuumed was never consistantly thourough. I also found it getting stuck under low chairs, and electrical wires. This meant I had to oversee it so that I could release it if it did get stuck. Empting it was just okay. It came with a small brush to clean out the dirt drawer, and some areas were difficult to get to in order to clean it out. The brush broke on the second time it was used. . Because it didn't exactly run on its own, it actually took more time to vacuum than if I used a regular vacuum. It takes a long time to charge once the battery dies. The charge lasts about an hour.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Still needs some supervision

    Posted
    ImAnUberForMyDaughter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was my first robot vacuum, so I can't authoritatively compare it to others. But first: the things that probably apply to all robot vacuums. It gets stuck. You need to pick up the floor of all cat and dog toys, for example, just like you probably would for regular vacuuming. It will also get stuck under certain heights of furniture that it can barely wedge under. It also gets stuck trying to climb up onto our two fireplace mantles that are about a half inch high. And it will get stuck on any area rug with fringe. Now for things that are specific to this model. I use the exclusion box to keep it away from the rug with fringe, but this means I still need to vacuum that rug and sweep around it manually (I suppose I could just cut the fringe off). There really isn't a solution for the fireplace mantles and odd pieces of furniture unless I buy a few more exclusion boxes. We have a complicated layout on our main floor. Because it does not have mapping capability, it tends to do some areas more than others. It also gets lost trying to return to the base when the battery runs down. I end up just carrying it back more than half the time. The directions say to try moving the base to another location, but there are only a couple places that aren't in the way or visually incongruous. However, the semi-random pattern that the engineers designed it with seems to work pretty well. My advice isn't to watch it, or it will be frustrating. It might miss a piece of lint that it is very close to five times in a row. It will not vacuum an area the same way a human would, so you just need to get over that. The huge advantage of not having the mapping capability is that I can use it on all three levels of our house without confusing it. @@@@@@@@ Can other robots store separate maps for separate floors? I don't know. @@@@@@@ At least with this one, I don't have to buy three robot vacuums. Of course, when I use it on the upstairs bedroom level, for example, I have to carry it up the stairs to start it and down again when it goes to the recharge/find-the-base mode. This all having been said, the few times that I have to rescue it each vacuuming cycle and the places where I need to do touch-up manual cleaning still don't detract significantly from the enormous time-saving benefit that I get from using Bob.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unfortunately Disappointed

    Posted
    GreenTomato
    • My Best Buy® Member

    I bought the Pethair vacuum and was sent the upgrade to the Pethair Plus. I thought this was a good deal and was pleasantly surprised at the marketing approach. It worked because we wanted to like this thing, and gave it several "benefit of the doubt" with its dysfunction. FIrst use, this thing is LOUD. I heard it outside cleaning the yard kind of loud. No chance to have it run while your relaxing at home. It can be programed, so good. Run it while at work. However, Bob is like an toddler and needs to be watched. It struggles to go from hardwood to a rug, maybe 1/4 inch thick, not to mention going to carpet. It gets stuck and rocks until it runs out of battery. Another attempt it jammed itself under the couch and shut down. It will not stop when there is resistance to anything but the bummper. So the couch clears the bumper, but not the whole unit. It scratched itself up completely doing the same under the cast iron coffee table. It does this when it does fit somewhere clearly. It gets stuck under chairs that it cannot figure out how to get out from and kills the battery. Bob has NEVER run a complete cycle while I wasn't home to constantly redirect it. Kinda defeats the purpose of a self cleaning robot vacuum. The sensors do not work either. Bob has gone down the stairs at least three times or gets a wheel stuck over the top stair and turns off. I reset it and it goes directly to the stair to do the same thing. I take it accross the room and it goes back to the stairs and goes down. So far I have been able to repair the damage, but it can't take that tumble anymore. I have to set a barrier to prevent it. I would gladly return it, but it is damaged and I believe is past the return date. For the price of $200 on sale and getting the upgrade, I cannot complain about the cleaning power when it is functioning. It does hold a lot of dog hair and cleans well on hardwood and (when I place it there) carpet. I would be appalled if I paid over $800 for this thing. I would suggest to keep looking for a different product.

    No, I would not recommend this to a friend