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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
home use
  • Rating: 5 out of 5 stars

    A wonderful upgrade from my handheld vacuum

    Posted
    Xavi
    • My Best Buy® MemberMember

    I am very happy with this purchase! Helps me keep up with my dog's shedding and always leaves my home spotless!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helps with the craziness.

    Posted
    Vance

    We have three dogs and two kids to look after so when we can rely on bob to sweep the floor for us, it's a big help. The kids also love watching him roam around the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sweeper and mop

    Posted
    Nelson

    I bought this for my wife and she actually loves it she doesn't have to mop and sweep anymore The Bob does it or what I like about it we can go to work in the morning set it and then forget it come home to a nice clean floor. Took a while for my Minpin to get used to it LOL they have great customer service if something is wrong they gave it 100% to help you fix the problem so I gave them A+ plus for the service. Had it for six months so far good no problems yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool gadget for your home

    Posted
    DigitalGaming
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife wanted one of these but we did not want to spend a thousand dollars on a high end model. The bObsweep is great for the price. We don't use the automatic feature because there is too much stuff around to cause an issue but we let it go while doing other chores. We like it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality!

    Posted
    eypelton
    • My Best Buy® MemberMember

    This is my first robo vac and I am super impressed with the design and quality. It has helped me tremendously around the house and is extremely user friendly. I now have more time to do other things rather than vacuum. I have a dog with long hair who sheds a good amount and bobsweep pet hair plus has been able to handle vacuuming her fur. I highly recommend this product

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It’s no roomba

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this as a second robotic vacuum because the price was great. It never ran on the scheduled times and the remote that programs it was useless. I also bought one for my in laws and it kept spinning in place while they were out and they came home to a nice ring torn into their carpet. Just get yourself a roomba. Bed bath and beyond accepts the 20% off coupon when buying it so it's not a bad deal.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Bob's a good buy

    Posted
    Safetyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the Bobs Pet Plus and it works like a charm. On the first time through the house, it picked up dust I had no idea was there. It got under the bed and couch but does get stuck at one particular area in the kitchen. The block can be used to stop it from going in that area. It is a powerful vacuum. It does have a hard time getting back to its base on a regular basis.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great pet vacuum

    Posted
    Melissa

    This is my first ever robot vacuum and its my favorite gift iv ever received. We use this vaccum on our hardwoods to clean up pet hair from 3 cats and a dog and it's been a life saver. I like to have it run every morning while I'm home just Incase it gets stuck. Iv only ever had an issue with it getting stuck under our dishwasher but other than that it moves freely across a few small rugs. I love that when the battery gets low it will go charge itself (it takes a little bit of searching but eventually it does make it there). Bob is easy to clean and overall a great addition to our house!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    awesome product and customer service!

    Posted
    Jackie
    • My Best Buy® MemberMember

    this is a wonderful addition to our home. I have it running upstairs and I don't have to think about it again. I have programmed it to run each day at a certain time, it runs, then finds its way back to the charging station. it's easy to use, cleans great, has sensors so it doesn't fall down the stairs. if, by chance, you do have an issue, their customer service is amazing...they are responsive, follow through and follow up on how things are going. Truly the best customer service I have received, EVER! Highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great helper for pet hair and dirt in general!

    Posted
    Sandy
    • My Best Buy® MemberMember

    I brought my Bobsweep for a christmas gift! He worked great at first then about 5 days later he showed a code that there was a problem with the bin tray. I contacted the company and the service was excellent. They paid shipping to send him to them and return him to us after servicing him. He works wonderful now! We have to large german shepards and a cat so there is plenty for bob to pick up after! It's nice to come home from work and just press the go button! Absolutely love him!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Must for Pet Owners

    Posted
    dja0427
    • My Best Buy® MemberMember

    I LOVE my Bob! Having (3) dogs, (1) cat and fostering dogs for local rescue groups, I ALWAYS have pet hair in my home. Bob does a fantastic job of cleaning it up and I especially like the way he travels under my bed where the pups often sleep. I have been using him for about a year now and the house is not only visually cleaner, it also smells and feels cleaner. I always thought of a robotic vacuum cleaner as a luxury but as a pet owner I think its a necessity and this one is fantastic. In a year I have only had one small issue (hinge on the dust pan door broke) and the customer service I received was outstanding! Bryan Nguyen not only immediately shipped me out a COMPLETE new dust pan, he has also followed up three times to make sure the unit's working perfectly. I would HIGHLY recommend this unit based on it's performance and customer service received. Well done, Bob!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Investment for Pet Owners

    Posted
    RachelP
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a golden retriever which means I have a lot of fur to deal with. The Bobsweep PerHair Plus vacuum does a phenomenal job picking up dirt and pet fur and has drastically cut down the time I spend vacuuming. I continue to be impressed with the amount of fur it picks up that my other vacuum (Shark Navigator Deluxe) misses. The convenience of this vacuum is only topped by how good it is at vacuuming up pet furs. I schedule it to run twice a day while I am at work and love coming home to clean floors-all I need to do is empty a dustbin full of fur each night! The only, very minor, downsides are that it is a little noisy, and it gets stuck every once in a while. I think these issues come with any robotic vacuum though. Finally-shoutout to the Bobsweep customer service department. The first vacuum I purchased wouldn't charge on its charging station. I reached out to Bobsweep and got a very prompt response from Adam who sent out a replacement and stayed in touch throughout the process. Overall I couldn't be happier with my 'Bob' and wish I had bought him sooner!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Robot Vacuum Assistant!

    Posted
    PJCB
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great robot vacuum assistant! I literally just turn it on before I leave to work and when I get home it is in its charger ready to get back to work. Initially it will get stuck in certain areas and move in awkward ways but overtime it will learn the layout and obstacles. I have not had any problem with it not finding its base, just make sure there is space around it. My favorite feature is its remote control. You can maneuver Bob using the directional control which is very responsive and easy to use. Perfect for spot cleaning after dropping crumbs after eating. I have a boxer that sheds tiny hairs all over our floor and this machine cleans very thoroughly. Also this machine has ton of features such as UV, an attachment mop, different cleaning functions, a large dust bin and even comes with extra replacement items (mop, filters main brush and more). Overall this is a great, high quality product that I feel will last a long time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent - Slightly Quirky

    Posted
    Thew
    • My Best Buy® Elite MemberElite Member

    I own a Roomba, a PowerBOT and the newest, which is this robot. It does a very good job of cleaning. The remote is very helpful, but could be more intuitive when using it to manually go L, R, F, B. Of the three, it's the best remote for controlling'scheduling'. It's not quiet. However, its power is worth the sound, at the right time. Another reviewer indicated they turned it on when leaving the house. Solution... :) The UV light is VERY nice to have with cats (/pets) and in turn there are areas that I feel more comfortable having been cleaned with some disinfection. The mop feature has yet to wow me, but I may need some practice with it. It has a side-sweeping spinner, which is something I would encourage for anyone looking for a robotic vacuum. I will admit, I felt like a member of the 'family' when "bOb" sent me Lindors as a 'Thank You'...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect addition to my pack!

    Posted
    Jeanette
    • My Best Buy® MemberMember

    This is a great device to have if you have pets that shed constantly. I have 2 Siberian Huskies and this is a great addition to my pack. It literally cuts the cleaning time in half because it does the work for you. I turn it on when I leave the house and let it run. There's several options that you can choose from from 15 minute cleaning to up to an hour of cleaning. It also tells you if the device gets stuck on furniture or if it needs charging. It was super easy to setup and very user friendly. Another option that I like is that it has a little mop that you can use if you have hardwood or tiles. I highly recommend this product to anyone!! Safe for pets and children.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum, Great Price

    Posted
    Marquez
    • My Best Buy® MemberMember

    To start off, this is my first robot vacuum and my regular vacuum is a Kirby. I have two white German Shepherds and they are indoor dogs so I constantly have to sweat and vacuum my house. Around my kitchen and dining room was the worst part of dog hair. A friend of mine mensioned what a relief it was when she got a robot vacuum so I decided to give it a try. I saw Bob on special and took the chance on him. It was awesome to come home and not a single pet hair on my tile. I read other reviews where they say Bob gets stuck going from time to carpet, but he goes into my living room and I never saw him get stuck in the carpet. He does get stuck under my island on occasion but I'm sure I can fix that. The islands base is just the right height for him to get stuck underneath. Other than that I have no complaints on Bob. When I'm home I look to see what he does and after doing research, I found that they make robot vacuums to follow grid lines. Much more expensive but I can see how that would be so much easier for him to clean. Bob takes a while to get the whole kitchen, and sometimes more than one charge. I'm glad he finds his way to the charger to continue his mission. Totally happy with my purchase and extremely happy with the customer service I received when Bob got sick. I sent him in and they fixed him up and was back to me in no time. Two thumbs up for that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still needs some supervision

    Posted
    ImAnUberForMyDaughter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was my first robot vacuum, so I can't authoritatively compare it to others. But first: the things that probably apply to all robot vacuums. It gets stuck. You need to pick up the floor of all cat and dog toys, for example, just like you probably would for regular vacuuming. It will also get stuck under certain heights of furniture that it can barely wedge under. It also gets stuck trying to climb up onto our two fireplace mantles that are about a half inch high. And it will get stuck on any area rug with fringe. Now for things that are specific to this model. I use the exclusion box to keep it away from the rug with fringe, but this means I still need to vacuum that rug and sweep around it manually (I suppose I could just cut the fringe off). There really isn't a solution for the fireplace mantles and odd pieces of furniture unless I buy a few more exclusion boxes. We have a complicated layout on our main floor. Because it does not have mapping capability, it tends to do some areas more than others. It also gets lost trying to return to the base when the battery runs down. I end up just carrying it back more than half the time. The directions say to try moving the base to another location, but there are only a couple places that aren't in the way or visually incongruous. However, the semi-random pattern that the engineers designed it with seems to work pretty well. My advice isn't to watch it, or it will be frustrating. It might miss a piece of lint that it is very close to five times in a row. It will not vacuum an area the same way a human would, so you just need to get over that. The huge advantage of not having the mapping capability is that I can use it on all three levels of our house without confusing it. @@@@@@@@ Can other robots store separate maps for separate floors? I don't know. @@@@@@@ At least with this one, I don't have to buy three robot vacuums. Of course, when I use it on the upstairs bedroom level, for example, I have to carry it up the stairs to start it and down again when it goes to the recharge/find-the-base mode. This all having been said, the few times that I have to rescue it each vacuuming cycle and the places where I need to do touch-up manual cleaning still don't detract significantly from the enormous time-saving benefit that I get from using Bob.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not so great...

    Posted
    Walnut

    I finally decided to try this at the sale price of $249. I bought it to primarily clean my family room wood floor. It just doesn't do it for me. It seems to keep going over the same area and in no certain pattern. I tried all the options. I even spoke with tech support. It also seems to get stuck on too many things. I've had to remove most things from my floors (chairs, plants, cords, etc.) before I use this so it doesn't get stuck. There is no possible way I could have this start on its own and come home to a clean floor. It will end up stuck somewhere. It can't even find its way back to its base. And I placed it in an open area all by itself. I tried using it on my living room carpet and that was terrible. It just made tire tracks like crazy 8s and zig zags. Looked terrible. Had to go back and vacuum it to get the tire tracks out. I'm guessing that all of these Robot Vacuums work the same, not just the bob sweep. These things would probably work fine in a square room with nothing in it. It also works fine if I stand there and control it by the remote. I can keep it from banging into things or getting stuck. Maybe it will do better for you. Mine is now just sitting in the corner. Great investment. Lol.

    No, I would not recommend this to a friend