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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
loud
  • Rating: 2 out of 5 stars

    Just okay

    Posted
    Katilynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased on a good sale. Item is really loud but it does pick up good, you have to not leave on charger for multiple days, the battery will be affected

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not to my liking

    Posted
    ChyN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this Robot Vacuum for the price but it was not worth it. A bit too clunky and noisy. Also, no real sense of where it is going.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Order charcoal but recieved champagne. Does well at picking up hair and dirt. Louder than I expected.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans well, just let it go.

    Posted
    Juke2611

    Cleans very well, I just turn it on while im doing other things and it goes to work. I had one problem with it not starting up, called customer service and sent it in and it came back problem free. Only complaint I have is that it is very loud. no issues other than that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Investment for Pet Owners

    Posted
    RachelP
    • My Best Buy® Elite Plus Member

    I have a golden retriever which means I have a lot of fur to deal with. The Bobsweep PerHair Plus vacuum does a phenomenal job picking up dirt and pet fur and has drastically cut down the time I spend vacuuming. I continue to be impressed with the amount of fur it picks up that my other vacuum (Shark Navigator Deluxe) misses. The convenience of this vacuum is only topped by how good it is at vacuuming up pet furs. I schedule it to run twice a day while I am at work and love coming home to clean floors-all I need to do is empty a dustbin full of fur each night! The only, very minor, downsides are that it is a little noisy, and it gets stuck every once in a while. I think these issues come with any robotic vacuum though. Finally-shoutout to the Bobsweep customer service department. The first vacuum I purchased wouldn't charge on its charging station. I reached out to Bobsweep and got a very prompt response from Adam who sent out a replacement and stayed in touch throughout the process. Overall I couldn't be happier with my 'Bob' and wish I had bought him sooner!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW

    Posted
    hazeleyesmom

    This is my first ever robot vacuum and I don't know what I was waiting for. First of all, this is very well made. Very sturdy and powerful. I have used it on my carpet and hardwood floors and it's a game changer. It does make noise but my son slept through it, so it's not LOUD. You have multiple settings, from 15 minute quick vacuum to intense levels. Plus it comes with a mop. Yes a mop feature. So it will mop your floors as well! I mean, talk about b1g1!!! You will not regret this guy. Mr. Bob, thank you!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unfortunately Disappointed

    Posted
    GreenTomato
    • My Best Buy® Member

    I bought the Pethair vacuum and was sent the upgrade to the Pethair Plus. I thought this was a good deal and was pleasantly surprised at the marketing approach. It worked because we wanted to like this thing, and gave it several "benefit of the doubt" with its dysfunction. FIrst use, this thing is LOUD. I heard it outside cleaning the yard kind of loud. No chance to have it run while your relaxing at home. It can be programed, so good. Run it while at work. However, Bob is like an toddler and needs to be watched. It struggles to go from hardwood to a rug, maybe 1/4 inch thick, not to mention going to carpet. It gets stuck and rocks until it runs out of battery. Another attempt it jammed itself under the couch and shut down. It will not stop when there is resistance to anything but the bummper. So the couch clears the bumper, but not the whole unit. It scratched itself up completely doing the same under the cast iron coffee table. It does this when it does fit somewhere clearly. It gets stuck under chairs that it cannot figure out how to get out from and kills the battery. Bob has NEVER run a complete cycle while I wasn't home to constantly redirect it. Kinda defeats the purpose of a self cleaning robot vacuum. The sensors do not work either. Bob has gone down the stairs at least three times or gets a wheel stuck over the top stair and turns off. I reset it and it goes directly to the stair to do the same thing. I take it accross the room and it goes back to the stairs and goes down. So far I have been able to repair the damage, but it can't take that tumble anymore. I have to set a barrier to prevent it. I would gladly return it, but it is damaged and I believe is past the return date. For the price of $200 on sale and getting the upgrade, I cannot complain about the cleaning power when it is functioning. It does hold a lot of dog hair and cleans well on hardwood and (when I place it there) carpet. I would be appalled if I paid over $800 for this thing. I would suggest to keep looking for a different product.

    No, I would not recommend this to a friend