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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
price
  • Rating: 4 out of 5 stars

    Great for price

    Posted
    MeToo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you don't want to spend $1000 on a vacuum this is the one for you, works fantastic!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Was on sale, good fit the price

    Posted
    Walter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would not pay 800$ for this but good value on sale.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent buy for the price paid

    Posted
    Bavaloo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was hesitant to buy when I saw the discounted price, as I was doubtful about the quality of the item. To my surprise, the item exceeded all expectations and is working like a champ.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price

    Posted
    Nazzario43
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this on deal of the day and it is amazing! Comparable to top end brands

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool gadget for your home

    Posted
    DigitalGaming
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife wanted one of these but we did not want to spend a thousand dollars on a high end model. The bObsweep is great for the price. We don't use the automatic feature because there is too much stuff around to cause an issue but we let it go while doing other chores. We like it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Robot vac

    Posted
    Rian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Decent for the price I guess. Bob gets lost in the same room and laps the same area often, battery life isnt what I would hope for, often doesn't make it through the 30 min deep clean without powering down. Picks up dirt and cat fur fairly well, suprising how much collects as fast as it does. If the battery lasted longer, and if the mapping was more on point, this would be a fantastic vac.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does Decent Job

    Posted
    Deviljim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to setup although I cannot figure out how to schedule it to run by itself. I would highly suggest that you have it clean one room at a time as it seems to get stuck on occasion. Does a decent job of picking up dog hair. Get it for a great price otherwise would not suggest at $800.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bob works hard

    Posted
    CB23
    • My Best Buy® MemberMember

    Bob has been in my home for a little over a year now. He works hard and cleans well. I love having him programmed to come out while I am gone. My cat has made her peace with him. He's had to go to Bobsweep hospital for repairs, but customer service is great and has covered the cost and sent me hospital updates during his stay.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    NICE VACUUM

    Posted
    JOEC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    SO FAR SO GOOD. GOT IT FOR A GOOD PRICE. CLEANS GOOD AND RETURNS TO ITS CHARGER AUTOMATICALLY WHEN IT NEEDS TO RECHARGE ITS BATTERY. HAS A REMOTE THAT ALLOWS YOU TO DIRECT IT TO WHERE YOU WANT IT TO GO. VERY HAPPY WITH THIS PURCHASE.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good robot for the price

    Posted
    infusionjrk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was skeptical to buy a vacuum robot due to reviews, but I couldn't pass this product up when it was a deal of the day item. I bought online, had it delivered within a few days. Plugged it in, charged it up to 100%, setup the remote while charging, scheduled the days and time I wanted, and placed my block to limit my cleaning zone... I then hit GO when Bob was ready! Away Bob went, he started cleaning up food debris from the kids in the dine-in kitchen and went along the walls to get the edges which I was most curious about. Bob did well in getting the "nitty gritty" in the corners and baseboard areas, and when he bumps into a chair or trash-can, he goes around and keeps on cleaning. Much love <3

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, great value

    Posted
    HeatherGanser
    • My Best Buy® MemberMember

    I have been dying for a robot vacuum for years. I have 2 dogs and there is always dog hair everywhere. After having a baby I wanted something I could leave downstairs and could turn on at night after everyone was in bed. Really I just wanted something so we could minimize having to vacuum daily ourselves. I was pleasantly surprised at how well this product worked. I was also excited that it was less expensive than other pet hair robot vacuums. I recommend this product for sure.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Mom is happy, then I am happy

    Posted
    Mancave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Once upon a time, my mom bought a different manufacturer's unit like this one. She loved it though one day it died. Mom was sad. Since then, competition has helped to bring prices down. That, and a Best Buy Deal of the Day, meant I could afford to pick up this unit for mom. She loves it so far! Mom is happy, so I am happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    How did I clean before Bob? Not as thoroughly

    Posted
    SandraR

    I've been hesitant about purchasing one of these until my sister had rave reviews. I finally purchased one & could not believe how much hair & dust it had cleaned off of my rug & wood floors. I used a regular vacuum & clearly it was not enough. I also love the UV feature since I've cats & am constantly cleaning. I did have a problem with the first one, returned it to Best Buy & they sent me a replacement with no issues. Also, Bob's customer service is amazing. It's a great addition & at a good price. I've recommended this model to everyone I know.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    bObsweep pet hair plus robot vacuum

    Posted
    LolaGen
    • My Best Buy® MemberMember

    After doing a lot of research on robot vacuums, I chose the bObsweep Pet hair Plus model. It has exceeded my expectations. It runs for about an hour fully charged. I put it in a room, close the door and let it do its job. It gets under the bed and furniture and is especially good on pet hair. When it's completed the run, it finds it way back to the charging base. For the money, this is a great value. It cleans just as well as some other well-known brands. The company also has a great warranty and stands by its products. I highly recommend the Bob

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Literally worth EVERY penny!

    Posted
    Zenki7831

    I was very skeptical to purchase this as the price was intense and I am a broke college student so where I allocate my money is very crucial, especially living in New York! Needless to say, I saved up money to purchase this, and I am beyond happy that I did! Not only does it work BEAUTIFULLY. I have a dog and a cat and I always come home to a super clean floor. The LED sanitizing light and the mopping feature are just an excellent plus! I also love the auto timer so I can set dates/times for it to run while nobody is home! In addition to the vacuum being exceptional, the customer service is equally phenomenal! I had an issue with one of my wheels after the first few months and they replaced it for free. You get a personalized rep that is yours for the entire duration of having this vacuum. They follow up and check in and do everything that an amazing customer experience should deliver. DO NOT HESITATE! So worth it! I am NOT being paid for this review either -- Just so pleased that I took the time to write a review

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum, Great Price

    Posted
    Marquez
    • My Best Buy® MemberMember

    To start off, this is my first robot vacuum and my regular vacuum is a Kirby. I have two white German Shepherds and they are indoor dogs so I constantly have to sweat and vacuum my house. Around my kitchen and dining room was the worst part of dog hair. A friend of mine mensioned what a relief it was when she got a robot vacuum so I decided to give it a try. I saw Bob on special and took the chance on him. It was awesome to come home and not a single pet hair on my tile. I read other reviews where they say Bob gets stuck going from time to carpet, but he goes into my living room and I never saw him get stuck in the carpet. He does get stuck under my island on occasion but I'm sure I can fix that. The islands base is just the right height for him to get stuck underneath. Other than that I have no complaints on Bob. When I'm home I look to see what he does and after doing research, I found that they make robot vacuums to follow grid lines. Much more expensive but I can see how that would be so much easier for him to clean. Bob takes a while to get the whole kitchen, and sometimes more than one charge. I'm glad he finds his way to the charger to continue his mission. Totally happy with my purchase and extremely happy with the customer service I received when Bob got sick. I sent him in and they fixed him up and was back to me in no time. Two thumbs up for that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Effective, easy to use, must for pet owners!

    Posted
    Betsy

    PetsHair+ (Charcoal): Love our BOB! Initially considered a luxury purchase for our home with 2 Scottie Terriers and a free-roaming rabbit, until we used it once! Now a staple! When emptying our canister vac's HEPA bag, there was always a lot of hair and dust, and an hour after vacuuming, the floors looked dirty again. The first few days we ran BOB 3x/day, emptying the dustbin afterwards and being amazed at all the hair and dust BOB picked up. Our berber carpet is noticeably cleaner - less hair caught in the fibers. Features we love: !!! EFFECTIVE!!! , easy to use, self docking, easy to empty dust bin, seamless movement between flooring (laminate, carpet, vinyl), streamlined design and look, easy weekly maintenance (minutes), optional resume features (docks, charges, vacs, repeat). Loved all the extras included: 2nd main brush, 2 side brushes, 2nd mop cloth, screws and more. We haven't used the remote yet as batteries were not included. Parts are available if anything wears out - would be very easy to replace. One of our dogs has an immune disorder, which prompted us to consider this purchase. Shop around for sale prices.we paid $250 vs. $899. Highly, highly recommend this product!!! and we rarely take time to write reviews. BestBuy's warranty is ridiculously high in cost, so we didn't opt to pay for this extra.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unfortunately Disappointed

    Posted
    GreenTomato
    • My Best Buy® MemberMember

    I bought the Pethair vacuum and was sent the upgrade to the Pethair Plus. I thought this was a good deal and was pleasantly surprised at the marketing approach. It worked because we wanted to like this thing, and gave it several "benefit of the doubt" with its dysfunction. FIrst use, this thing is LOUD. I heard it outside cleaning the yard kind of loud. No chance to have it run while your relaxing at home. It can be programed, so good. Run it while at work. However, Bob is like an toddler and needs to be watched. It struggles to go from hardwood to a rug, maybe 1/4 inch thick, not to mention going to carpet. It gets stuck and rocks until it runs out of battery. Another attempt it jammed itself under the couch and shut down. It will not stop when there is resistance to anything but the bummper. So the couch clears the bumper, but not the whole unit. It scratched itself up completely doing the same under the cast iron coffee table. It does this when it does fit somewhere clearly. It gets stuck under chairs that it cannot figure out how to get out from and kills the battery. Bob has NEVER run a complete cycle while I wasn't home to constantly redirect it. Kinda defeats the purpose of a self cleaning robot vacuum. The sensors do not work either. Bob has gone down the stairs at least three times or gets a wheel stuck over the top stair and turns off. I reset it and it goes directly to the stair to do the same thing. I take it accross the room and it goes back to the stairs and goes down. So far I have been able to repair the damage, but it can't take that tumble anymore. I have to set a barrier to prevent it. I would gladly return it, but it is damaged and I believe is past the return date. For the price of $200 on sale and getting the upgrade, I cannot complain about the cleaning power when it is functioning. It does hold a lot of dog hair and cleans well on hardwood and (when I place it there) carpet. I would be appalled if I paid over $800 for this thing. I would suggest to keep looking for a different product.

    No, I would not recommend this to a friend