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Customer Ratings & Reviews

bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 2 out of 5 stars

    Unfortunately Disappointed

    Posted
    GreenTomato
    • My Best Buy® Member

    I bought the Pethair vacuum and was sent the upgrade to the Pethair Plus. I thought this was a good deal and was pleasantly surprised at the marketing approach. It worked because we wanted to like this thing, and gave it several "benefit of the doubt" with its dysfunction. FIrst use, this thing is LOUD. I heard it outside cleaning the yard kind of loud. No chance to have it run while your relaxing at home. It can be programed, so good. Run it while at work. However, Bob is like an toddler and needs to be watched. It struggles to go from hardwood to a rug, maybe 1/4 inch thick, not to mention going to carpet. It gets stuck and rocks until it runs out of battery. Another attempt it jammed itself under the couch and shut down. It will not stop when there is resistance to anything but the bummper. So the couch clears the bumper, but not the whole unit. It scratched itself up completely doing the same under the cast iron coffee table. It does this when it does fit somewhere clearly. It gets stuck under chairs that it cannot figure out how to get out from and kills the battery. Bob has NEVER run a complete cycle while I wasn't home to constantly redirect it. Kinda defeats the purpose of a self cleaning robot vacuum. The sensors do not work either. Bob has gone down the stairs at least three times or gets a wheel stuck over the top stair and turns off. I reset it and it goes directly to the stair to do the same thing. I take it accross the room and it goes back to the stairs and goes down. So far I have been able to repair the damage, but it can't take that tumble anymore. I have to set a barrier to prevent it. I would gladly return it, but it is damaged and I believe is past the return date. For the price of $200 on sale and getting the upgrade, I cannot complain about the cleaning power when it is functioning. It does hold a lot of dog hair and cleans well on hardwood and (when I place it there) carpet. I would be appalled if I paid over $800 for this thing. I would suggest to keep looking for a different product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not so great...

    Posted
    Walnut

    I finally decided to try this at the sale price of $249. I bought it to primarily clean my family room wood floor. It just doesn't do it for me. It seems to keep going over the same area and in no certain pattern. I tried all the options. I even spoke with tech support. It also seems to get stuck on too many things. I've had to remove most things from my floors (chairs, plants, cords, etc.) before I use this so it doesn't get stuck. There is no possible way I could have this start on its own and come home to a clean floor. It will end up stuck somewhere. It can't even find its way back to its base. And I placed it in an open area all by itself. I tried using it on my living room carpet and that was terrible. It just made tire tracks like crazy 8s and zig zags. Looked terrible. Had to go back and vacuum it to get the tire tracks out. I'm guessing that all of these Robot Vacuums work the same, not just the bob sweep. These things would probably work fine in a square room with nothing in it. It also works fine if I stand there and control it by the remote. I can keep it from banging into things or getting stuck. Maybe it will do better for you. Mine is now just sitting in the corner. Great investment. Lol.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It’s no roomba

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this as a second robotic vacuum because the price was great. It never ran on the scheduled times and the remote that programs it was useless. I also bought one for my in laws and it kept spinning in place while they were out and they came home to a nice ring torn into their carpet. Just get yourself a roomba. Bed bath and beyond accepts the 20% off coupon when buying it so it’s not a bad deal.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worked great for 2 days

    Posted
    WomanRising
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was my first robotic sweeper. I needed it because of dog hair mostly. The first two days it worked great! Then on the 3rd day, it went up under the counter and would not turn around. The next day we reset it and tried it, this time it did not detect a ledge and fell down the one step to the family room. At this point I brought it to my local store to return it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    The laziest Bob I ever met

    Posted
    DiPietro88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    There are so many robot vacs that work way better then this one. We have an area rug in our living room. I would say 9 times out of 10 it would get stuck and do absolutely nothing. Works great if you use the remote to drive it around every obstacle. Returned it and bought a Dyson V10

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No good for big dogs

    Posted
    DogLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So we were so excited to have an electronica continuous vacuum device for a dog hair. Unfortunately we spent more time on screwing the sweeper device taking dog hair out than the time it would’ve taken just to vacuum. No good for a big hairy dogs

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Just okay

    Posted
    Katilynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased on a good sale. Item is really loud but it does pick up good, you have to not leave on charger for multiple days, the battery will be affected

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    did not work as expected

    Posted
    jimB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This did not work as expected. cleaned very well but had trouble with finding rooms. would clean only one room.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not to my liking

    Posted
    ChyN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this Robot Vacuum for the price but it was not worth it. A bit too clunky and noisy. Also, no real sense of where it is going.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Avoid this

    Posted
    Obie3116
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I woild Say it sucks, but it barely does. Returned it and got A Samsung. Sammy Rules!

    No, I would not recommend this to a friend