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bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 28 Reviews
  • Rating: 4 out of 5 stars

    Still needs some supervision

    Posted
    ImAnUberForMyDaughter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was my first robot vacuum, so I can't authoritatively compare it to others. But first: the things that probably apply to all robot vacuums. It gets stuck. You need to pick up the floor of all cat and dog toys, for example, just like you probably would for regular vacuuming. It will also get stuck under certain heights of furniture that it can barely wedge under. It also gets stuck trying to climb up onto our two fireplace mantles that are about a half inch high. And it will get stuck on any area rug with fringe. Now for things that are specific to this model. I use the exclusion box to keep it away from the rug with fringe, but this means I still need to vacuum that rug and sweep around it manually (I suppose I could just cut the fringe off). There really isn't a solution for the fireplace mantles and odd pieces of furniture unless I buy a few more exclusion boxes. We have a complicated layout on our main floor. Because it does not have mapping capability, it tends to do some areas more than others. It also gets lost trying to return to the base when the battery runs down. I end up just carrying it back more than half the time. The directions say to try moving the base to another location, but there are only a couple places that aren't in the way or visually incongruous. However, the semi-random pattern that the engineers designed it with seems to work pretty well. My advice is not to watch it, or it will be frustrating. It might miss a piece of lint that it is very close to five times in a row. It will not vacuum an area the same way a human would, so you just need to get over that. The huge advantage of not having the mapping capability is that I can use it on all three levels of our house without confusing it. (Can other robots store separate maps for separate floors? I don't know.) At least with this one, I don't have to buy three robot vacuums. Of course, when I use it on the upstairs bedroom level, for example, I have to carry it up the stairs to start it and down again when it goes to the recharge/find-the-base mode. This all having been said, the few times that I have to rescue it each vacuuming cycle and the places where I need to do touch-up manual cleaning still do not detract significantly from the enormous time-saving benefit that I get from using Bob.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Little Vac

    Posted
    Darrin

    I received my Bobsweep as a gift for my birthday in December. It does a great job of getting up pet hair. If you have more than one pet, I recommend vacuuming normally also with a regular vacuum. I love that it is programmable to come on anytime and any day you want. The remote is a nice feature as well although the display is very hard to read. It doesn't illuminate very much and you just can't see it very well at all. I had to call customer service because of a problem with the display and i was blown away by the concern on their part. Best customer service I have EVER dealt and it's really not even close. Thank you Ricky!! Comes with a box you turn on that is a barrier and keeps Bob from going places you don't need him to. Only a couple of times has he had a problem finding his home base to charge but he always manages to get there. Honestly, I would not pay $700 for any vacuum, that's just me but mine was a gift so life is good :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bob sweep customer service was exceptional

    Posted
    Mari
    • My Best Buy® Member

    I love this product. I use it daily the only downfall is that I spend a lot of time cleaning it and unclogging it because it tends to fill up quickly and stop working. The sensor's also need to be cleaned Often . Customer service specifically Gabriel, he has been exceptional. He was very efficient, accommodating and followed up on every E mail or phone call. Over all I am pleased with Bob sweep and the customer service that they provided. Best Buy did not provide good customer service. I did not receive the product that was advertised on the website I received something completely different and Bob sweep was able to fix the mistake .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent - Slightly Quirky

    Posted
    Thew
    • My Best Buy® Elite Member

    I own a Roomba, a PowerBOT and the newest, which is this robot. It does a very good job of cleaning. The remote is very helpful, but could be more intuitive when using it to manually go L, R, F, B. Of the three, it's the best remote for controlling 'scheduling'. It's not quiet. However, its power is worth the sound, at the right time. Another reviewer indicated they turned it on when leaving the house. Solution... :) The UV light is VERY nice to have with cats (/pets) and in turn there are areas that I feel more comfortable having been cleaned with some disinfection. The mop feature has yet to wow me, but I may need some practice with it. It has a side-sweeping spinner, which is something I would encourage for anyone looking for a robotic vacuum. I will admit, I felt like a member of the 'family' when "bOb" sent me Lindors as a 'Thank You'...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality robot vacuum

    Posted
    dman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After a few weeks of using this Bob I am happy with its performance and the amount of dog hair it has picked up on both wooden floors and carpets. The larger-than-normal trap gets filled up, but it allows me to complete a cycle before having to discard the dirt and fluff. The only downside is its inability to figure out that rug fringe should be ignored. After blocking the edges of the two rugs I have with fringe, it works great. Also consider turning off the auto-edge detection at times for a smoother coverage of variable (rug and floor) surfaces. The instructions are precise and easy to follow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great pet vacuum

    Posted
    Melissa

    This is my first ever robot vacuum and its my favorite gift iv ever received. We use this vaccum on our hardwoods to clean up pet hair from 3 cats and a dog and it’s been a life saver. I like to have it run every morning while I’m home just Incase it gets stuck. Iv only ever had an issue with it getting stuck under our dishwasher but other than that it moves freely across a few small rugs. I love that when the battery gets low it will go charge itself (it takes a little bit of searching but eventually it does make it there). Bob is easy to clean and overall a great addition to our house!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    How did I clean before Bob? Not as thoroughly

    Posted
    SandraR

    I've been hesitant about purchasing one of these until my sister had rave reviews. I finally purchased one & could not believe how much hair & dust it had cleaned off of my rug & wood floors. I used a regular vacuum & clearly it was not enough. I also love the UV feature since I have cats & am constantly cleaning. I did have a problem with the first one, returned it to Best Buy & they sent me a replacement with no issues. Also, Bob's customer service is amazing. It's a great addition & at a good price. I have recommended this model to everyone I know.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bob's a good buy

    Posted
    Safetyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased the Bobs Pet Plus and it works like a charm. On the first time through the house, it picked up dust I had no idea was there. It got under the bed and couch but does get stuck at one particular area in the kitchen. The block can be used to stop it from going in that area. It is a powerful vacuum. It does have a hard time getting back to its base on a regular basis.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bob works hard

    Posted
    CB23
    • My Best Buy® Member

    Bob has been in my home for a little over a year now. He works hard and cleans well. I love having him programmed to come out while I am gone. My cat has made her peace with him. He's had to go to Bobsweep hospital for repairs, but customer service is great and has covered the cost and sent me hospital updates during his stay.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool gadget for your home

    Posted
    DigitalGaming
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife wanted one of these but we did not want to spend a thousand dollars on a high end model. The bObsweep is great for the price. We don't use the automatic feature because there is too much stuff around to cause an issue but we let it go while doing other chores. We like it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A few quirks, but cool.

    Posted
    Garth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this because it was specifically designed for pet hair. That being said, all my pets are long haired and it still requires lots of maintenance of the front roller. (cutting away pet hair) But, it picks up better than I was expecting. Best of all got points because it was a X-mas present for the wife!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as advertised

    Posted
    Kell56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The little robot is a hard worker and does what mfg claim. It has many clean modes and goes to town when unleashed. It gets stuck on furniture legs from time to time but will free itself if allowed to do so. Maintenance is very easy, good cleaning of the wheels and under surface periodically. I’m very happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks and works great

    Posted
    mancave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought as a gift for my mom. She loves it. Early on, she said it was having trouble charging. I asked that she call the company about it since it wasn't necessarily cheap AND it was new! I am happy to say the company sent a new charging port without any fanfare and all has been great since.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does Decent Job

    Posted
    Deviljim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to setup although I cannot figure out how to schedule it to run by itself. I would highly suggest that you have it clean one room at a time as it seems to get stuck on occasion. Does a decent job of picking up dog hair. Get it for a great price otherwise would not suggest at $800.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans well, just let it go.

    Posted
    Juke2611

    Cleans very well, I just turn it on while im doing other things and it goes to work. I had one problem with it not starting up, called customer service and sent it in and it came back problem free. Only complaint i have is that it is very loud. no issues other than that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    NICE VACUUM

    Posted
    JOEC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    SO FAR SO GOOD. GOT IT FOR A GOOD PRICE. CLEANS GOOD AND RETURNS TO ITS CHARGER AUTOMATICALLY WHEN IT NEEDS TO RECHARGE ITS BATTERY. HAS A REMOTE THAT ALLOWS YOU TO DIRECT IT TO WHERE YOU WANT IT TO GO. VERY HAPPY WITH THIS PURCHASE.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New assistance

    Posted
    DJredtye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is our first purchase of a robot vacuum. We have had one for hardwoods and it was great. Now with carpet we like that it will run until the battery gets low and find it’s way back to the charger.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent buy for the price paid

    Posted
    Bavaloo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was hesitant to buy when I saw the discounted price, as I was doubtful about the quality of the item. To my surprise, the item exceeded all expectations and is working like a champ.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Watch it go

    Posted
    Mysterychild1000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really love watching the bobsweep do its thing. The first one stopped vacuuming normal after the first week but took it back and everything has been going wonderful with the new one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Vacuum

    Posted
    dony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Larger than I expected but holds more dirt than my other unit. Has gotten stuck a couple of times but usually works perfectly.

    I would recommend this to a friend