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bObsweep - PetHair Plus Robot Vacuum - Cobalt-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 142 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 84 Reviews
  • Rating: 5 out of 5 stars

    Effective, easy to use, must for pet owners!

    Posted
    Betsy

    PetsHair+ (Charcoal): Love our BOB! Initially considered a luxury purchase for our home with 2 Scottie Terriers and a free-roaming rabbit, until we used it once! Now a staple! When emptying our canister vac’s HEPA bag, there was always a lot of hair and dust, and an hour after vacuuming, the floors looked dirty again. The first few days we ran BOB 3x/day, emptying the dustbin afterwards and being amazed at all the hair and dust BOB picked up. Our berber carpet is noticeably cleaner – less hair caught in the fibers. Features we love: !!!EFFECTIVE!!!, easy to use, self docking, easy to empty dust bin, seamless movement between flooring (laminate, carpet, vinyl), streamlined design and look, easy weekly maintenance (minutes), optional resume features (docks, charges, vacs, repeat). Loved all the extras included: 2nd main brush, 2 side brushes, 2nd mop cloth, screws and more. We haven’t used the remote yet as batteries were not included. Parts are available if anything wears out – would be very easy to replace. One of our dogs has an immune disorder, which prompted us to consider this purchase. Shop around for sale prices…we paid $250 vs. $899. Highly, highly recommend this product!!! and we rarely take time to write reviews. BestBuy's warranty is ridiculously high in cost, so we didn't opt to pay for this extra.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum, Great Price

    Posted
    Marquez
    • My Best Buy® MemberMember

    To start off, this is my first robot vacuum and my regular vacuum is a Kirby. I have two white German Shepherds and they are indoor dogs so I constantly have to sweat and vacuum my house. Around my kitchen and dining room was the worst part of dog hair. A friend of mine mensioned what a relief it was when she got a robot vacuum so I decided to give it a try. I saw Bob on special and took the chance on him. It was awesome to come home and not a single pet hair on my tile. I read other reviews where they say Bob gets stuck going from time to carpet, but he goes into my living room and I never saw him get stuck in the carpet. He does get stuck under my island on occasion but I’m sure I can fix that. The islands base is just the right height for him to get stuck underneath. Other than that I have no complaints on Bob. When I’m home I look to see what he does and after doing research, I found that they make robot vacuums to follow grid lines. Much more expensive but I can see how that would be so much easier for him to clean. Bob takes a while to get the whole kitchen, and sometimes more than one charge. I’m glad he finds his way to the charger to continue his mission. Totally happy with my purchase and extremely happy with the customer service I received when Bob got sick. I sent him in and they fixed him up and was back to me in no time. Two thumbs up for that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bob is awesome

    Posted
    Tripletmom4
    • My Best Buy® MemberMember

    I bought a bObsweep pet hair plus robotic vacuum about six weeks ago. The best way to describe how my family feels about “Bob” is how many times you hear in our house, “Bob, is awesome.” Let me share with you some of the reasons this is true. First, imagine coming down each morning to sparkling clean floors. And you didn’t have to sweep/scrub/vacuum them! Second, this robotic saves wear and tear on your body as it does just about all the work for you. Third, this machine is powerful! I had no idea the pets and bird shed nearly as much as they do until Bob started cleaning up after them. An example, my mother vacuumed with her vacuum, then got a Bob because of how much we love ours, then let Bob do his thing. In one room, Bob was filled with hair. This is amazing, because my third reason I love Bob is the large dustbin that usually lasts many uses. Next, the only accessory I had to purchase separately was the mop attachment. It comes with an electric barrier, “the block”, a remote control, the charger, extra brushes, and even tools to clean and replace brushes. Also, the customer service is amazing. There are videos and most information on the website, but you also get personal attention from the bObsweep company. Questions and comments are thorough, useful, and completely personalized. Lastly, we love Bob because it does a great job of cleaning. It even contains a UV light to sanitize. This was a great purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Investment for Pet Owners

    Posted
    RachelP
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a golden retriever which means I have a lot of fur to deal with. The Bobsweep PerHair Plus vacuum does a phenomenal job picking up dirt and pet fur and has drastically cut down the time I spend vacuuming. I continue to be impressed with the amount of fur it picks up that my other vacuum (Shark Navigator Deluxe) misses. The convenience of this vacuum is only topped by how good it is at vacuuming up pet furs. I schedule it to run twice a day while I am at work and love coming home to clean floors-all I need to do is empty a dustbin full of fur each night! The only, very minor, downsides are that it is a little noisy, and it gets stuck every once in a while. I think these issues come with any robotic vacuum though. Finally-shoutout to the Bobsweep customer service department. The first vacuum I purchased wouldn't charge on its charging station. I reached out to Bobsweep and got a very prompt response from Adam who sent out a replacement and stayed in touch throughout the process. Overall I couldn't be happier with my 'Bob' and wish I had bought him sooner!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Literally worth EVERY penny!

    Posted
    Zenki7831

    I was very skeptical to purchase this as the price was intense and I am a broke college student so where I allocate my money is very crucial, especially living in New York! Needless to say, I saved up money to purchase this, and I am beyond happy that I did! Not only does it work BEAUTIFULLY. I have a dog and a cat and I always come home to a super clean floor. The LED sanitizing light and the mopping feature are just an excellent plus! I also love the auto timer so I can set dates/times for it to run while nobody is home! In addition to the vacuum being exceptional, the customer service is equally phenomenal! I had an issue with one of my wheels after the first few months and they replaced it for free. You get a personalized rep that is yours for the entire duration of having this vacuum. They follow up and check in and do everything that an amazing customer experience should deliver. DO NOT HESITATE! So worth it! **I am NOT being paid for this review either -- Just so pleased that I took the time to write a review**

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Must for Pet Owners

    Posted
    dja0427
    • My Best Buy® MemberMember

    I LOVE my Bob! Having (3) dogs, (1) cat and fostering dogs for local rescue groups, I ALWAYS have pet hair in my home. Bob does a fantastic job of cleaning it up and I especially like the way he travels under my bed where the pups often sleep. I have been using him for about a year now and the house is not only visually cleaner, it also smells and feels cleaner. I always thought of a robotic vacuum cleaner as a luxury but as a pet owner I think its a necessity and this one is fantastic. In a year I have only had one small issue (hinge on the dust pan door broke) and the customer service I received was outstanding! Bryan Nguyen not only immediately shipped me out a COMPLETE new dust pan, he has also followed up three times to make sure the unit is working perfectly. I would HIGHLY recommend this unit based on it's performance and customer service received. Well done, Bob!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect addition to my pack!

    Posted
    Jeanette
    • My Best Buy® MemberMember

    This is a great device to have if you have pets that shed constantly. I have 2 Siberian Huskies and this is a great addition to my pack. It literally cuts the cleaning time in half because it does the work for you. I turn it on when I leave the house and let it run. There's several options that you can choose from from 15 minute cleaning to up to an hour of cleaning. It also tells you if the device gets stuck on furniture or if it needs charging. It was super easy to setup and very user friendly. Another option that I like is that it has a little mop that you can use if you have hardwood or tiles. I highly recommend this product to anyone!! Safe for pets and children.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use, quality vacuum with the best service

    Posted
    RobH

    This vacuum was simple to setup & works very well. I set it on a schedule & it starts each morning & it cleans for a while then returns to it's base. It goes under one couch, around the other, in & out of rooms, over area rugs. My dogs shed a lot & play outside every day & this keeps my hardwood floors dirt & hair free. It's easy to clean & care for & comes with everything you need plus some extra. The customer service is some of the best I've experienced. There's an actual human you can keep in contact with for questions or concerns about your robot & this person genuinely cares & wants the robot to work hard for you. It makes my life easier & my floors cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Robot Vacuum Assistant!

    Posted
    PJCB
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great robot vacuum assistant! I literally just turn it on before I leave to work and when I get home it is in its charger ready to get back to work. Initially it will get stuck in certain areas and move in awkward ways but overtime it will learn the layout and obstacles. I have not had any problem with it not finding its base, just make sure there is space around it. My favorite feature is its remote control. You can maneuver Bob using the directional control which is very responsive and easy to use. Perfect for spot cleaning after dropping crumbs after eating. I have a boxer that sheds tiny hairs all over our floor and this machine cleans very thoroughly. Also this machine has ton of features such as UV, an attachment mop, different cleaning functions, a large dust bin and even comes with extra replacement items (mop, filters main brush and more). Overall this is a great, high quality product that I feel will last a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great but not for $800!

    Posted
    Van21
    • My Best Buy® MemberMember

    I had the expensive brand that I bought a couple years ago and was looking for another one for my office to pick up my 2 cats hair but wanted something good without paying a hefty price. This was on deal for 370 and I thought to try and see if it can do the job and I'm amazed. It picks up insane amount of hair and my cats aren't scared of it. It falls short for it's full price tag because it doesn't map the room as well as my first robot but for about half the price it was a steal. Now I just set it to work at night and come to work in a much cleaner office which is great investment considering how much stress it reduced from my constant guilt for not vacuuming especially when I had clients over.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good robot for the price

    Posted
    infusionjrk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was skeptical to buy a vacuum robot due to reviews, but I couldn't pass this product up when it was a deal of the day item. I bought online, had it delivered within a few days. Plugged it in, charged it up to 100%, setup the remote while charging, scheduled the days and time I wanted, and placed my block to limit my cleaning zone... I then hit GO when Bob was ready! Away Bob went, he started cleaning up food debris from the kids in the dine-in kitchen and went along the walls to get the edges which I was most curious about. Bob did well in getting the "nitty gritty" in the corners and baseboard areas, and when he bumps into a chair or trash-can, he goes around and keeps on cleaning. Much love <3

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    danmedic
    • My Best Buy® Elite MemberElite Member

    I bought this vacuum about 5 months ago and it works very well on picking up all the dog hair from 2 Shepherds. It does only run for about 30-40 mins on deep cleaning cycle but does make the most of its time cleaning. I did have 2 incidents with the vacuum. One where it decided to spread dog poop around. It was a mess to clean but the Bobsweep customer service was excellent in providing videos in how to disassemble Bob and clean all his parts and this did not void the warranty. the other incident was a "bin error" and Bob needed sent back in for repair and once again customer service was excellent and warranty work performed to satisfaction. I am glad I purchased this product and would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW

    Posted
    hazeleyesmom

    This is my first ever robot vacuum and I don't know what I was waiting for. First of all, this is very well made. Very sturdy and powerful. I have used it on my carpet and hardwood floors and it's a game changer. It does make noise but my son slept through it, so it is not LOUD. You have multiple settings, from 15 minute quick vacuum to intense levels. Plus it comes with a mop. Yes a mop feature. So it will mop your floors as well! I mean, talk about b1g1!!! You will not regret this guy. Mr. Bob, thank you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum, amazing company

    Posted
    Tbbullseye849
    • My Best Buy® MemberMember

    I bought this vacuum for my wife as a mother's day gift. In a house with 4 indoor animals we used to vacuum using a Kirby everyother day. Bob has made it so we only vacuum everyother week. He ia programmed he run daily at 10am. And doesn't fail. We did have one problem with bob getting stuck and his wheels became slicks. I reached our to the customer support team. They responded quickly with clear directions to help troubleshoot the problem. There was many correspondence back and forth assumes bob is back to himself. Had not gotten stuck since. Great product and a company that stands by it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans as well as I do

    Posted
    KDayton

    I actually like vacuuming, so handing the chore to a bot wasn't my first idea. However it is nice to have some work getting done while I do other tasks. The Bobsweep does a really solid job on the carpet and hard floors. The design of the main brush seems to get a lot of dust and hair, and the rubber flap behind it does a good job fluffing the carpet. I did have an issue with the bot, but bobsweep service worked hard to troubleshoot it, and then had me send it in for repair under warranty. The unit came back better than new. The unit is a bit quieter than my main vacuum, and usually picks up stuff the other vacuum misses. Lots and lots of doghair

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Game changer

    Posted
    Bobmadrid

    The Pet Hair Plus is the best robot vacuum ever!! We previously had another brand and it in no way compared. This vacuum picks up everything and has a larger bin so we are not constantly coming home to our floors half done because the robots bin was full. There is nothing sweeter than knowing your floors will always be spotless! We have a toddler and our bobsweep gives me piece of mind when she's wanting to crawl everywhere. Total game changer for our household especially with the new mop feature!! My only regret is not getting it sooner!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely amazing Vacuum!

    Posted
    BobsBiggestFan
    • My Best Buy® MemberMember

    I’ve had this bobsweep for a whole year now and I couldn’t be happier. It gets the job done! This is a great company from the customer service, the tech department and the bobsweep is second to none! I am a proud customer and would recommend this bobsweep to everyone. Easy to use! Easy clean up and great results! He cleans the floors like no other, when he is finished the flood literally shine. (I use him on hardwood floors mainly) words honestly can’t describe how much bob is loved! He’s become part of the family, and I don’t think he’ll ever be replaced! Hands down a great vacuum!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New Best Friend

    Posted
    Ashley
    • My Best Buy® MemberMember

    I don't know what I would do with my bObsweep! I have a dog and cat that leave my wood floors constantly hairy. I upgraded to this vacuum after purchasing a cheaper robot vacuum. The bOb performs well above any other vacuum I have tried! Let's be honest, no robot vacuum is perfect...they are bound to get stuck in some areas. I do have to help bOb out every once in awhile in getting unstuck from tight spaces, but it does a great job at finding it's way back to the charging port. Overall, I love my bOb and hitting "go" and coming back to a clean house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    bObsweep pet hair plus robot vacuum

    Posted
    LolaGen
    • My Best Buy® MemberMember

    After doing a lot of research on robot vacuums, I chose the bObsweep Pet hair Plus model. It has exceeded my expectations. It runs for about an hour fully charged. I put it in a room, close the door and let it do its job. It gets under the bed and furniture and is especially good on pet hair. When it's completed the run, it finds it way back to the charging base. For the money, this is a great value. It cleans just as well as some other well-known brands. The company also has a great warranty and stands by its products. I highly recommend the Bob

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Must have for pet owners

    Posted
    Lacedwithgracehomeschool
    • My Best Buy® MemberMember

    Love, love, LOVE my new bObsweep!! It has simplified the cleaning process and cut down on the pet hair + dander, helping to relieve our indoor allergies. The remote streamlines the process, and helps control bOb around all the little feet running across our rooms. Now when company is dropping by for a visit, I can get the coffee brewing and snacks ready instead of running like a mad woman for the vacuum. So grateful to bObsweep for an amazing product that cleans, keeping our mess to a minimum while we’re busy making memories.

    I would recommend this to a friend