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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 427 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers praise the PetHair SLAM robot vacuum's exceptional cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its smart navigation, mapping capabilities, and quiet operation, while some find the dustbin size to be a limitation and experience occasional Wi-Fi connectivity issues. The app is generally well-received, and users highlight the impressive battery life and strong suction. However, a few users note challenges with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 427 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robot vacuum for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Phoenix is doing great. I love how you can segment out rooms within the app and create schedules per room. I can have my kitchen cleaned every Tuesday/Thursday, while my living room is cleaned every Saturday evening. It's great! Also, Phoenix is so quiet! Seriously, I don't know how it gets so much off the ground while being so silent. Happy with my purchase, 9/10 robot!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 3 out of 5 stars

    Great customer service but mediocre product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep-Phoenix is a decent robot vacuum. It is easy to set up and use. Bobsweep has excellent customer service but a mediocre product. The first vacuum I received was defective. I was able to return the vacuum with no problems and was issued a replacement. The replacement works much better but the suction is not has strong as I would like it to be. The vacuum does not pick up all the debris off the carpet/tile. I end up having to pick up a few things by hand that the vacuum misses. Does a good job mapping and seems to cover all areas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy. High quality product. Mapped our my entire apartment. Cleans extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    bObsweep to the rescue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bObsweep is a savior. Our new home with the whole first floor being hardwood was hard to keep up with until we bought Bob. Our pet cat hair is taken care of by Bob daily as he runs automatically every morning before we wake up. Best investment that saves time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Best vacuum for pet hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with our Bob!! We have tried several brands before and they were ok but this one is the best!! We have two big dogs in our house so a pet hair vacuum is a must and we couldn't be happier with this one. The customer service is really really good and we are really happy with the way our Bob cleans the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Quality and worth the money!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It is excellent in cleaning up the dog hair and I have two dogs. You can clean your entire area that you programmed or just part of that area. Easy to use and easy to empty. My dogs used to bark at it but now they just walk by it when it is cleaning :)

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Phoenix reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phoenix is great! I enjoy not having to worry about sweeping now that I live in an apartment with laminate floors. We are all enjoying being able to watch the Phoenix do its job live and on the map when it’s out of sight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was on sale at an amazing price. Previously had an Ecovac that worked great for years. This guy gave me issues right from the start. I had to delete it and re-add to the app 3x before i could bring up the ability to map. I started to map and it didnt get any further than a foot from the charging station before it was stuck on a rug. It would probably work great if you have one surface with very little obstruction. I switched to the Shark power detect and it is amazing! Photo is new vac and you can see, it has no issue with pink rug that stumped BOB…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our Little Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help out with the daily house cleaning chores. Let me tell you that the Austin has made a tremendous difference. It’s so easy to use and you can set up its own cleaning schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Definitely recommended! Buy this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time that I have owned a Robot Vacuum "BobSweep Phoenix" and we were amazed! It cleaned every corner of our house. After it finish cleaning, we checked the dust chamber and it collected a load of dirt and hair. It is awesome. I would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Preforming great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second bob purchase the 1st didn’t work well always getting stuck. This one is doing great with hard wood and area rugs and my dog isn’t bothered with Bob at all he didn’t like the 1st one I would recommend this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob or as we call it ‘Rosei’ works very hard to keep our house free of dust and things the dog tracks in. We are even more impressed with Bobs customer service. They have done a great job taking care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it.. so easy to assemble and easy to use. I got such a go deal on my Nix.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats and they make a mess every day. This cleans up after them well! It picks up all the cat hair, food, and litter that they scatter all over the house. Very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the robot, charged it, and ran it within an hour. You can see in the picture what it cleaned up from a shedding puppy and a cat. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, nothing bad to say except i don’t think it’s good if you have a dog with long hair that sheds a lot. I have to clean the bottom of the vacuum every time I had to empty it. A dust buster is easier in that situation.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Bob. He is very patient with our pets as they do not move for him. We have a dog with kinda long hair and 3 cats. Tumble hairs everywhere. This guy Bob is a trooper. We run him once a day with 3 rooms. Clean him out once a day and our floors are pet hair free. The app is pretty good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my bobsweep has saved me about, 45 min to an hour each day by vacuuming the floors for me on a schedule. My pets don't mind it either and usually ignore it, and also because of the no sweep setup i can block it from entering there area. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended It helps me a lot and is very durable, 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum for home and excellent for home clean.

    I would recommend this to a friend
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