Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 434 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    We've named her Monica Geller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum! It's perfect for my 1700 sf office... long battery life and it just nimbly goes from hardwood to carpet and around any obstacles! And it cleans all surfaces perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Small but mighty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job pretty well! If i didn't have a pet and needed it to get all of the fur i probably woukd ha e tated it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing how I’m not tech savvy I thought this was going to be a little on the hard side. But it wasn’t to bad once it was set up . The rest wasn’t to bad . Now that I’ve been using it on a daily basis it does a really good job . I glad I purchased this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robotic vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Phoenix Robot vacuum!!! He charged up very quickly and was ready to go. He immediately took off, surveying and vacuuming away in a very organized manner, thoroughly cleaning underneath furniture, and cleaning nice, neat paths along my area rug. I'm amazed how he got into each and every room. Cat hair be gone!!! I'm also pleasantly surprised at how quiet Phoenix is while he's diligently cleaning away. When he was finished, he easily found his way back to the charging dock. I will admit, I was skeptical, but not anymore. I highly recommend Phoenix! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    New user!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hannah Coffman Jun 18, 2024, 11:30 AM PDT I’ve used my Phoenix robot about three times since purchasing it. So far it has done a great job of cleaning my floors, picking up debris left by my four children and pet. The app has been easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It's quiet, reliable, does a good job, and saves you a ton of time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    It's like a ninja! You don't even know it's there!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bobsweep vacuum is amazing!! It manages to get ALL the pet hair from our 6 dogs AND it's soooo quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Bob's a great helper!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Bob for a month, and am so glad I decided to give it a try. There are 2 dogs and a cat in our household, so you can imagine the amount of pet hair. Now, I'm able to let Bob take on picking it up which greatly reduces the amount of vacuuming I need to do. This is a nice change for my back! I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Sammy Davis rocks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this guy he rocks we call him Sammy Davis, Junior he cleans the floor great and maneuvers around obstacles and I have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Home Vaccum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a multi-room home vaccum, very quiet and picks up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has been awesome. I have 4 dogs and 3 cats, so you can imagine the pet hair. It was becoming too much to handle and that’s when I decided to give bob a try. So far bob has been great. No issues mapping the house and I run bob every other day. Bob’s been fantastic at keeping my floors free of pet hair. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Wi-fi connectivity

    Rated 5 out of 5 stars

    BObsweep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved it so far. Cleans great. Had some trouble connecting to WiFi and it has now become disconnected. Trying to get it reconnected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. This machine is user friendly and it really cleans. I program it to clean to rooms at a time and it doesn’t miss a spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robo vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my “Bob” he does a fantastic job keeping up with my floors. We have luxury vinyl plank with some area rugs, he aces everything he passes! So nice to know he gets around so well. Sometimes it’s a game of hide and seek tho, buts it’s ok. He’s very quiet and if he gets stuck somewhere I go and seek him lol. My house is about 2600 square feet so it doesn’t take me long to find him.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat that sheds and every time I send the bObsweep out, it’s amazing how much it picks up! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a sale price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot vacuum. Retail price is crazy but I got it on sale for less than 1/3 of the total advertised price. Works well once you get the initial map complete. Mapping is a bit challenging. Would like to be able to quick clean more than one room at a time without scheduling a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracking Efficient Compact User friendly Great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe for short haired pets.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been as aware of the amount of hair that we shed before Bob. Mostly that is because I have to rescue him and clean the brush at least once every clean cycle. After the initial house mapping (6 brush cleans) I decided to just have Bob clean the tile floors, which is all but the bedrooms. He doesn’t seem well suited to carpet. He’s very good about not bouncing off things. He’s not super loud. He does pick up a lot. I think maybe he would be more effective in a house where all the creatures have shorter hair. Our two shepherds and the two long haired humans seem to be a bit much for Bob, which is a shame because I was really excited about my little robot buddy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love robots

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received it. Works very well, very quiet...need more time to evaluate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the shark robot vacuum for a few years, after seeing the new technology that was out and comparing the different robot vacuum’s the Phoenix won me over because of its value and review. After having it for a few weeks the performance, technology and the sleek look I am very happy with my purchase. Also just placed an additional order today to send it to my mom.

    I would recommend this to a friend
Sponsored