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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner, Phoenix, for its excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its mapping and navigation capabilities, as well as its quiet operation and impressive battery life. However, some customers have noted that the dust bin size could be larger, and a few have experienced issues with Wi-Fi connectivity. A small number of users reported that the vacuum sometimes gets stuck on obstacles like area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 434 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Miracle Sweeper!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this sweeper! I've never owned a robot vacuum before and was a little leery of getting one. But when I saw the $899 vacuum on sale for $229, I thought I needed to give it a try. I have a long hair dog and 4 cats, and pet hair everywhere in my house. It's a constant job to keep my floors clean. This little cleaner is amazing! I'm just blown away at how much hair it actually picks up. It's a miracle sweeper! And it's also cute to watch my cats dance around it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob has changed my life !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is great ! I cant believe how much hair he finds even though we run him daily. My wood floors have never looked better and the area rugs are super clean. We have 2 cats and 2 dogs and the hair can really pile up. We liked Bob so much for downstairs we bought one for upstairs (named Bob and Linda Belcher from Bob's Burgers). The mop attachment was not worth it so I would stick with this model and if you really feel a need to buy the mop attachment you can (We did but its not great, prefer our bissell spinwave for that). Overall a must buy especially when on sale !

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Pheonix is my new best friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new robotic friend. It took some time to set up his routine and boundries but now is flying through his chores daily. Only time I intervene is if I need a quick pick up in between and then i just send him to the specific area I need his help

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Bob Sweep Phoenix

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase of a robotic vacuum and Im pleased with this one. I have a yellow lab which means vacuuming everyday or so but with Bob just program and let it go. It does seem to pick up pet hair very well, I have it on the lower level of my house. I like the mapping although i have set it to low mode clean the entire downstairs ( two rooms( and it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hands free cleanng

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for dog hair. Schedule and set up easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Glad we picked it up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure the left and right feet on on properly, clean out is a bit tedious. Small double filter that they give you a small tool to clean out with. Maps ok, it can be finicky but it works. One issue we had customer service resolved promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works nice. It’s clean very good than I could ever do with my broom. It’s does a good job find the dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two, we have a Samoyed, and they work very well. They're also very quiet and I really like that. `

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magic cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to the country with all tile floors. This is perfect i can schedule the cleaning; it maps out the floor plan and my cleaning is done at night. I have had a few months works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Vacuum!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup no mapping required just turn him on and let him go!! Suction is great i have 4 cats and litter gets everywhere but bob has no problem getting the litter up! I also have 3 dogs that shed and bob gets all the hair up no problem. Haven't had any mechanical issues or anything the past year and 2 months and i use it everyday! Would definitely recommend to any pet owner!!!! Also their customer service is OUTSTANDING!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bobsweep phoenix

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phoenix is just what I needed!! It gets up the dog hair and I love how I can just go on the app and have it just clean one room or do a full clean. I have owned a different robo vacuum before this and it was awful but a friend suggested that I give this brand a try and this machine is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automated cleaning. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to purchase. Accurately map home and cleans on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    bObsweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using bObsweep as soon as I received it and it works great! It was extremely easy to set up and manage through the app. It does a fantastic job of cleaning my condo and has made a significant difference cleaning the dog hair from the floor. I highly recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a toddler who drops snacks and two dogs who shed a lot to where there’s tumbleweeds. This vacuum gets it all. We used to have to vacuum or sweep every day. But this vacuum gets pretty much everything. All you gotta do is make sure there’s no big objects in its way (like toys or backpacks, oh an make sure no wires are on the floor either) and it will do it’s work shift then go home. Really is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent at keeping up with pet hair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs and four cats in our household, so I was hoping to find a robot vacuum that could keep up with the pet hair that is constantly being shed. The bObsweep PetHari SLAM does the job very well. I particularly like the functionality of the app, where you can designate different rooms and no sweep zones.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for pet owners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a corgi that sheds a ton. This helps regulate how much hair is just laying around the house. Do yourself a favor and invest in this if you have pets that shed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum! Love the App.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! Love the App. I used to have to watch my vacuum to make sure it didnt go into my cats litter area, and the shower basin, etc. With the app, I can tell it not to go near those areas...game changer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every pennny

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot has helped.so much its nkt even funny. It has lessened the stress of daily vaccuming and cleaning with its sensors to mapnthe room very accurately and setting power and noise levels forndiffernt times of day.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Bob is a welcome addition to the family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is amazing! I was a little skeptical going in (this is my first robot vacuum) but I run him every other day on a schedule and he’s been great. The customizable map on the app is probably the best part. You can draw no-go zones for problem areas he gets stuck in— which doesn’t happen too often. Overall, honestly, I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaner- Bad App

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Unit seems to be working fine and cleans very wel,l but connecting to the app is a challenge. I have done 3 master resets but the software refuses to connect to the unit.

    I would recommend this to a friend
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