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Customer Ratings & Reviews

Your price for this item is $309.00

Customer reviews

Rating 3.9 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers find value in the PetHair Vision PLUS Robot Vacuum & Mop's excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its quiet operation and the added benefit of mopping capabilities. However, some users experienced challenges with navigation, battery life, and the charging/Wi-Fi connectivity features. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 496 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. I love the product and i can set a time for each day for device to come on and complete the cleaning and get back to the charging station by itself. I had a malfunction of the prouct through water damage and the company took care of the replacing the parts and restoring it the way it was as new as it was. I didn’t know that therre was warranty on it untill the company told me and all i had to do was to pay the shipping charges. I strongly recommend this product especially with the offer that you get.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped connecting to wifi after a couple weeks and was essentially obsolete. When I tried to return it to best buy they said the 14 day return window had passed and I had to take it up with the manufacture. Overall worst purchase to date at best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!!!! Happy with results just keep cables tide in and sofas in a good high so won’t get stacked otherwise excellent product, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum! I have 4 kids ranging from 6-5 months and 3 dogs so having this constantly on the go when I can’t be saved so much time and mess. Really considering buying another to have it going on each end of the house lol

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations, but I am disappointed with the performance. The vacuum gets stuck very easy, and it also cleans the same area over and over. Lastly, it tends not to dock back on the charging station. If you are considering this product, I encourage you to reconsider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this robot to replace my iRobot. I think it was a good move. Works beautifully, I never realized just how much animal hair was stuck in my carpets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Bob! It’s amazing to me how much dust and dog hair he picks up every time we run him. I haven’t used the mob pad, but I have no doubt it will work as good as the vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fast, quiet, and persistent.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting the bObsweep, I haven't really had to sweep around the house at all. There are those tough to reach places, and the stairs and upstairs of course, but the places my dogs frequent are by far the toughest I would have had to do. Thanks to our robot vacuum, which my daughter named Baymax, we don't have to worry about them. Just need to make sure to keep the big stuff off the ground so it doesn't get sucked up, and empty him out once a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps me Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's VERY helpful, I can use the time it saves me to do my other chores. It helps me clean EVERYWHERE and places I can't get to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First month lived it, but after that the sweeper started falling off the bottom. Maybe this particular unit needed a little more thought put in to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bobsweep

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but gets stuck a lot and isn't great with dog hair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum Robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner sweeper, front camera and sensor is great as it scan the floor and drive around very well on its own. I purchased on sale for $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It surpass my expectations! It is a great product i have two dogs and since i started using this product there has been 80 percent of hair reduction all around the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement parts cost more than this is worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this since Aug 2022 and even with regularly cleaning the vacuum I already have to replace the brush. The only way to buy replacement parts is through bobsweep and its over $40 with shipping and handling. Tried finding cheaper replacements on amazon but none fit. It wont work without the new brush either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts did not last after 3 months of biweekly use. They have a shop online where you can buy new parts. But unless you fill up the cart with $50 worth of garbage they charge an absurd amount for shipping. I loved it while it worked, but the parts they use are cheap making this thing way overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The cats love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to keep the fur levels at an acceptable level in our basement. It does what we need it to do and are constantly emptying the full tray of cat fur it picks up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this product is ok… I mean my Samsung vacuum robot is better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than using your tongue. Probably would not purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BObsweep mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never imagine, not having Bob sweet, thank you, bye-bye again for making it happen, naked available for me to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product thinking it was something I could use but did not need. I can not give it a review since I did not use the product.

    I would recommend this to a friend