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Customer Ratings & Reviews

Your price for this item is $309.00

Customer reviews

Rating 3.9 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers find value in the PetHair Vision PLUS Robot Vacuum & Mop's excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its quiet operation and the added benefit of mopping capabilities. However, some users experienced challenges with navigation, battery life, and the charging/Wi-Fi connectivity features. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 496 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work. It does not charge. I gave it couple of chances, but it never responded. Do NOT buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good connectivity. No issues observed. Solves the

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connectivity. No issues observed. Solves the purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mop and vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as described. Compact and quiet. Cool color.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor wifi connection and app control. Every time run manual clean need to disconnected battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing ! i highly recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ****

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing ! i highly recommend .

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Did not work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open up and put it to charge and it did not work at all on charging .. product not good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum gets the work done recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    bOb is wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bOb has made our jobs so much easier! We have many dogs, and there was dog fur everywhere. He runs automatically and keeps everything so much cleaner. Havent used the mop yet, but we like him vacuuming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. We are very happy we decided

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not a good. it gets caught everywhere it shuts off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Product is poor, but better than BestBuy policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works, but poorly. In 2 weeks it never made it back to it's charging station. Every run, It got stuck under something, or on the edge of a carpet, or just stuck in a courner. My real issue is with Best but. The product cimes with 30 day moneyback, but Bestbuy only guves store credit after 15 days. I will use the credit to make my final purchase from the failing company. Now I understand why they are failing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt connect to internet easily, when it does connect , it wont stay connected

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t charge since I first opened it! Bought two, returned them! It sucks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give a 0, i would. Constantly getting stuck, abd the "mapping" is not what you think. Talked to customer support and found out it does not store the map, it makes a new map everytime so it doesnt really learn where its going. Definitely returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift I have ever got myself!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the robot vacuums, I live in Daytona Beach and My yard is full of sand. I Also have tile floor so I had gotten used to just wearing shoes because keeping the floors spotless was a losing battle.. Since getting this vacuum my floors have never been so clean. Even my daughter mentioned how good it felt to walk barefoot through the house because there was no sand or dirt or dust on the floor that always seemed to get brought in with us. I give it a 10 out of 10!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a quality item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy . Not a good product. Doesn’t keep charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working for moi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Behaves very funny sometimes. Struggles to locate docking station often. Does a not too bad job cleaning when in its best behavior

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Really easy to use, the only thing is that some times get stuck with the chairs, save a lot of time cleaning

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NOT Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging after 30 days. NOT recommend at all !!!!

    No, I would not recommend this to a friend