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Customer Ratings & Reviews

Your price for this item is $309.00

Customer reviews

Rating 3.9 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers find value in the PetHair Vision PLUS Robot Vacuum & Mop's excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its quiet operation and the added benefit of mopping capabilities. However, some users experienced challenges with navigation, battery life, and the charging/Wi-Fi connectivity features. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 496 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever made. Dont buy. Never charged and always have a problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for one or 2 rooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    robot cannot find its base %50 of the time. Some rooms never get vacuumed bc once it goes to charge it does the same areas the next time. I tried to give it a chance for a few weeks. I went to return it but the return period is only 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bobsweep petHair Vision plus Wi-Fi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last a year and a half. I could not hook up to my phone because it would only work with 2G and I have a 5G phone . I can't find filters for it and now it won't stay running. It shuts off after 10 minutes .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, wish it had a more functional remote control, but I am still learning to understand its capabilities of learning my layout. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Product. Price is to high!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum but I happen to get it on sale for $237 or around there but this vacuum is not worth anywhere near $900

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the purchase of this vacuum. It does not align properly to the charging docking station and disconnects from the Wi-Fi. There is only a 15-day return window. So, this was wasted money on a product that does not work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Little bit to get it going but then its cool. & app easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    difficult to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to work, I couldn't figure it out, maybe if someone had time, it would be nice!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bobsweep

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. We have no pets. I will try to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs open space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but need mope improvements especially when stuck between furniture

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth robo vacuum and by far the worst purchase. Vacuum not strong enough and mopping is pretty much spraying water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Carol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job on the floors. Have not tried the wet part yet will be doing soon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robovac would not stay connected to internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy This

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy these. Very obsolete and the charger always ends up breaking some way some how. If you wanna pay half the price for those cleaning bots I say you should spend more then less. Plus the bObsweep app has very little variety of using the bot when it’s powered off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a Shark

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst robot vacuum I have owned. I bought one off of Amazon from China that worked better than this one. The mopping feature is handy but the vacuum itself is horrible. Do not waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage item, garbage company.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a few days. Company wants me to send it back and wait for days until they send a replacement. Garbage item garbage company. Go with roomba. I hope they see this because it’s ridiculous I have to send items and wait for weeks for replacements.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BObsweep vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works really well! It picks up all dirt and debris.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always an error

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor error kept turning on. Vacuum would work for maybe a minute or two then error. Returned for refund even after consulting with technical support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 of these for Christmas gifts including 1 to keep. All of them have had major issues that Best Buy has not been able to repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rumba

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are horrible very difficult to understand have had vaccum a month still not able to use it

    No, I would not recommend this to a friend