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Customer Ratings & Reviews

Your price for this item is $309.00

Customer reviews

Rating 3.9 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers find value in the PetHair Vision PLUS Robot Vacuum & Mop's excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its quiet operation and the added benefit of mopping capabilities. However, some users experienced challenges with navigation, battery life, and the charging/Wi-Fi connectivity features. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 496 reviews
  • Cons mentioned:
    Battery life, Navigation

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working a week after I bought it but the few days it worked it did a very good job. I have wooden floor no carpet my apartment is not big so there wasn’t much to clean I really don’t know why it stopped working but I did notice that it would get lost very often trying to go back to the charging station. I would not recommend this item. For its price and short life it is not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s are second robot vacuum. It’s almost as good as the roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Bob’s the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, this thing is amazing, automatically maps our house, is programmed for when we are not home, keeps the floors swept clean, is easy to empty, and mops the floors without streaking or missing places when you remove the collector and install the mopping utensil

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohhh yeahhhh love it. It gets all the pet hair like said and the mop feature is so clutch and its small enough to fit under tv entertainment centers my floors stay clean!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Vacuum is strong and efficient! Would like it to be smaller to go through narrow spaces (ex: between chair's legs). The mobile app allows to set a daily start schedule but can not set a stop schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robotic vac and it is awesome. I knew our hardward floors got dusty fast because we live on a dirt road. BUT I have been letting it run daily and I have had to empty the bin every day for the whole week of use! My floors haven’t felt so clean since I became disabled.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping, Navigation

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200 it’s okay. Doesn’t do mapping and will get stuck in a loop and will do the same spot over and over. Definitely recommend an IRobot instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cleaning helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love this product! Easy tonuse and clean

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this vacuum. The only negative thing I can say is that the vacuum doesn’t find its way back to its base after cleaning but other than that it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for keeping up with the dog hair in my house. Bob isn’t fast, so if you need your carpet vacuumed for a soecific reason, its quicker to do it yourself. But for everday maintenace. I LOVE it.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Bob is AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bob! I have 6 dogs and a cat. My hardwood floors were always a mess. Bob sweeps automatically every morning at 7:15 and every other day I manually put on the mop feature and he mops for at least 1 1/2 hours. My floors have never looked so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Where's Bob ?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our BobSweep. We have of course named it Bob. Works great. We have a very hairy German Shepherd and running Bob sure helps keep up with all the dog hair in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for pet hair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well getting the pet hair & dirt from carpets and hard floors. We still vacuum with the upright to get a deeper clean, but I'm happy with this to keep thing fresher in between regular vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Nice secondary cleaner/duster

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with pet hair and keeping the floors clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    bObSweep (we call Bobette)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this little Bot. I have five Yorkies in my dining room and it keeps it so clean when vacuuming my tile floors and then wet mopping them. I use it on all my tile floors AND vacuum on my carpet. Clean as a whistle. I love it@

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for thick carpet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thick carpet and had bought a cheaper robovac. It was not able to travel. I bought this one just for the mop and to my surprise not only can it clean my carpet it also goes over area rugs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob the cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another five star item from Best Buy make sure to check out daily deals saved almost 500$ buying this thing and my house has never been cleaner

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Wi-fi connectivity

    Rated 1 out of 5 stars

    Poor buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself a headache, connecting it to WiFi is a hustle, most of the time appears as offline, and when you put it to charge, it always moves from the charging station and doesn’t charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Great for pet hair but i do empty Bob daily. Very minimal noise while running and the cats love Bob! Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Her name is RUBY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum !!! It gets all the pet hair up with little to no effort , she cleans like if I was cleaning myself

    I would recommend this to a friend