Customer Ratings & Reviews
- Model:
- SHE3AEM2N
- SKU:
- 6542972
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 100 Series 24" Front Control Smart Built-In Hybrid Tub Dishwasher's quiet operation and excellent cleaning performance. Users appreciate its ease of use and the convenience of the front control panel. However, some customers have expressed concerns regarding the rack design and the overall size and capacity of the dishwasher.
This summary was generated by AI based on customer reviews.
dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't program to your phone easily,and no quick wash cyclen beside that its great
I would recommend this to a friendGreat dishwasher at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid dishwasher. was easy to install in place of our leaky one. wifi connectivity is handy to remind us when cycle is completed. also notifies when rinse aid is low.
I would recommend this to a friendNot what you think
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no place to print out a receipt. I also need to call someone because the done button does not work
No, I would not recommend this to a friendSkip Baker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than almost identical previous model. Outrageous installation and haul away fees. Had to properly install myself per code. Have purchased all my appliances at Best Buy. After this dishwasher experience reconsidering whether I'll buy from Best Buy again. Disappointed.
No, I would not recommend this to a friendTerrible customer service from BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this dishwasher almost a couple of weeks back and was delivered on time and was installed. The water wouldn’t drain from it, following which I requested a replacement. The replacement and install was scheduled for a Saturday, on which they sent out the wrong team. The guys who came were so adamnant that we had to uninstall the dishwasher and place it outside for them. Later on, they finally admitted that they only did delivery and was not an intallation team. I called customer support and requested for a replacement this time and was scheduled for the following Tuesday. I has to stay home without going into office as I was given a 1-4 appointment. I received a call on the day of the appointment asking if I was OK with getting a dented dishwasher which of course I rejected. I still haven’t received a call on when the dishwasher will be delivered. I waited till the appointment window was complete and clled BestBuy support where the agent that responded tk my call was so frustrated that she wanted to just cancel my order and just hung up the phone. If your customer care agent gets so frustrated on hearing what’s going on, imagine the frustration that customers go through when we have to reschedule the delivery 3-4 times. Goes on to show how poor Bestbuy treats their customers, that too a “TotalTech member”.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Alex, thank you for taking the time to submit this review. We apologize for your experience and for any inconvenience. As part of our initiative to continuously improve our products, our service and the overall customer experience we have forwarded your feedback to the appropriate department. Your input is invaluable, and we appreciate you reaching out. If you have any questions or concerns about your delivery and or installation, please call the Best Buy Support line at 1-888-237-8289. Thank you.
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this appliance. So clean and sleek. I have not used this yet, but looking forward to. I purchased this appliance because of the reputation of Bosch dishwashers.
I would recommend this to a friend- Cons mentioned:Capacity
Poor choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it doesnt dry at all. I do like i can fit my taller pot in, but the capacity is not enough much
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Bosch dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes ok. Not better than others noticeably. Drying is noticeably worse than other units. Already had to be repaired within less than a year.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Garminguy, thanks for your review. We are sorry to hear that you are experiencing drying issues. The following link offers tips on how to maximize drying: https://bit.ly/3Asc0oV should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry dishes on any setting that I enter, options are good
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TracyK, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the dishwasher is nice looking. The installation process was quick and easy.
I would recommend this to a friend300 series unavailable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only available Bosch at time of purchase and old dishwasher had failed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Glenn, thank you for your review. Our team is happy to help answer any questions you my have. If we can help you get the most out of your Bosch dishwasher, connect with our team directly.
Joe Larsen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great delivery guys they went above and beyond on the installation of the dishwasher
I would recommend this to a friendDisappointing purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhhh.....I expected more from Bosch. I get it is the basic model. Noisier than I expected. I give it a 4 or 5 out of 10 for noise. Plastics do not dry even on extra heat mode. The craziest thing? You can only set delay wash mode from the app! Who needs an app for a dishwasher? Does anyone do dishes on when away from home? My mother's dishwasher in 1984 had a delay timer. Would not recommend.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi BrendanOD, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher. The delivery was quick and easy.
I would recommend this to a friendBosch Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used twice. Not sure I like how to load dishes. Quiet and efficient.
I would recommend this to a friendSmooth as silk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went very smoothly. I would purchase this again.
I would recommend this to a friendDon't buy this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REQUIRES AN APP to use it and RINSE AID. Don't buy this. Most of it's features, and frankly simple usability, are stuck in the app... Not on the device itself. This is akin to having a toilet you must use your phone to flush. On top of that, it dries like crap. That's because it is built to use a chemical drying agent "rinse aid." Never thought I'd have to say something like this, but... Besides researching price, size, number of racks, etc, apparently you should also double check the dishwasher actually washes via buttons on the unit and dries without needing more chemicals. Shame I can't add negative stars. Oh, and it SMELLS awful. (Sadly not a joke)
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Patrick, thanks for your review. We are sorry to hear that you are experiencing drying issues. The following link offers tips on how to maximize drying: https://bit.ly/3Asc0oV should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
New dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great. Can’t go wrong with a Bosch.
I would recommend this to a friendRacks are not easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The loading racks are not designed well, making it hard to completely fill the dishwasher. Even on extra dry, dishes and silverware are often wet.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi HeatherP, we're sorry to hear you're not getting the best drying results from this dishwasher model. Here are some tips that should help:
1) Fill the rinse compartment with Jet-Dry.
2) Adjust rinse aid to dispense amount according to the water type in your area.
3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s)
If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-2904. Thank you.
Excellent Quality and Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful quality and a good purchase. I would recommend this machine to anyone!
I would recommend this to a friend