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Bosch - 100 Series 24" Front Control Tall Tub Built-In Dishwasher with Stainless-Steel Tub - Stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 2046 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 52 Reviews
  • Rating: 2 out of 5 stars

    quiet and cleans well but major design flaws

    Posted
    Brian
    • My Best Buy® Elite Member

    first the good - machine is extremely quiet and cleans very well........but i'm sure other dishwasher's have these qualities too. the bad - serious design flaw on the bottom tray. if you actually look at the track for the bottom tray in a showroom you'll notice it's a recessed ridge so the wheels hang ~1mm below. 30-40% of the time when you don't completely and utterly pull the tray out perfectly and i mean perfectly straight out the tray comes off track. it's difficult to get the whole tray back on track as the whole unit comes out of whack. worse design i've ever seen in a dishwasher. my parents have a bosch and complain about this flaw as well. other issues are there isn't an actual lock release or handle for opening/closing. you just have to yank the door open hoping everything doesn't come off the hinges. again no door latch/release, etc. another problem is there's only 2 screw ports on the top side of the mount. if those 2 holes don't match up with the underside cabinet counter mount area (some are 2 split areas like mine instead of one long one) then you'll have to get a mounting bracket that runs the length of the countertop (only place I could find was amazon). dishwasher's capacity is quite small as well. if it wasn't so quiet and didn't clean so well I'd give it 0-1 stars. would I buy another Bosch product/dishwasher? Not a chance. Shocking this dishwasher has so many design flaws. don't take my word for it though - go look at in the show room before purchasing......i didn't and just read the reviews online.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Leaves Water After Wash & Poor Bosch Phone Suprt

    Posted
    PeachCityPerson
    • My Best Buy® Member

    DO NOT PURCHASE THIS DISH WASHER IF YOU ARE NOT READY TO WIPE THE WATER IN THE DOOR AFTER EVERY WASH OR LEAVE THE DOOR OPEN WHICH COULD BE A TRIP HAZARD. I TRIED ALL SETTINGS IN THE DISH WASHER WITH JET DRY BUT DID NOT HELP … 2 Stars – Expected A Better Product & Customer Tech Support Service Main Reasons for Rating: 1 - Washer leaves behind lot of water in the door after every wash - no matter what type of liquid and jet dry I use. I tried all modes of wash…See attached picture…taken after wash cycle is completed 2 - Customer Service / Tech Support for Bosch is horrible and RUDE on phone ( NOTE - Best Buy Tech was Awesome but Product has issues) - The girl @ bosch said that all their washers have this issue and Bosch does not make heat dry dishwasher any more...strange... When asked to Bosch tech support for a better model with heat dry – they replied stating none of their washers have heat dry – She also replied rudely in a UK accent stating I just can not return because I do not like the dish washer ( of course I can but I choose not to since it’s a time consuming process to get a return / replacement done…even though Best Buy would suppor it..). I WISH I HAD KNOWN THE ABOVE POINTS AND I WOULD OPTED FOR ANOTHER BRAND OF DISH WASHER WITH HEAT DRY AND BETTER CUSTOMER SERVICE... Except for above 2 concerns Bosch dish washer is quite and does clean the dishes well except leaves a lot of water in the door after every wash.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Buyer’s remorse

    Posted
    Hendrix
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If had known Bosch dishwashers don’t dry completely, I never would have purchased one. If you don’t use the “sanitize” button and use Jet Dry, your wash comes out dripping wet. Even when you do use these, it never fully dries and always smells like an old wet sponge. I try to leave it open overnight to air dry, but it still smells. For the record, it’s not convenient to leave the dishwasher door open since I have a galley kitchen and it becomes an obstacle course and a tripping hazard. I also have two curious dogs I want to keep out of it. Also, it’s impossible to tell how much Jet Dry is in there, because the dispenser is opaque and the liquid disappears in there, so you just have to trust the indicator light after you turn the machine on. My old 26 year old GE dishwasher at least had a clear plastic dispenser so you could see if you’re filling it properly. The only way you can tell if you’ve filled it is when the access liquid squirts out the side, as if it has a leak, then you’ve wasted that much Jet Dry. The only good thing is that it’s quiet. But not worth the stinky smell. Also, we use a lot of fairly deep, 3”, bowls and they don’t really fit well in the racks. Even in the Operating Instructions as well as a YouTube video I found, bowls seem to be an afterthought, something to squeeze in around everything else.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Dishes don't fit well or come out clean

    Posted
    ARK62
    • My Best Buy® Member

    We are so completely disappointed with this dishwasher. Every load we have to clean food off at least a few plates or bowls post-wash, particularly on the bottom rack. Never thought about scrapping an appliance after only a year because we're so frustrated. What a joke that their customer service could only respond that we should put the dishes in with more food remnants on them so there is something for water to grab. Surprise, surprise--they came out even dirtier! So we have to pre-clean them way more than we ever had to do with our 20 year old Kenmore before it died. The primary problem is that many of the tongs are so close together, the water can't get in to do its job. And the silverware container is way too big so that you can't use a whole section of the bottom rack. We have large dinner plates and deep cereal bowls so perhaps if you have standard size everything, it will work for you. Plastic storage containers don't fit well on top or bottom. And need to use the long regular cycle, as going with a shorter cycle obviously isn't going to get them any cleaner. Talk about an unnecessary feature! The positives are that it is indeed very quiet as advertised, silverware is cleaned well, top rack is better than bottom, and dishes do come out dry (plastics mostly dry). Price seamed quite reasonable (assuming it actually cleaned), especially since we bought it during a free installation perk Bosch was offering last January/February. Will never buy a Bosch again!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't buy this model, even if it's a great deal!!!

    Posted
    FormerBoschFan

    Where do I begin? After three service calls on this model because it doesn't clean for manure we were told that nothing is wrong with it; except that whoever installed it didn't connect the right wire to the leads which prevented the unit from drawing enough amperage to dry the dishes. On top of that, he said that we were using the wrong detergent. Are you joking? So the tech connected the correct wire, and ran it several times only to find that it still doesn't get hot enough to dry the dishes. Then he said "For this model to actually clean your dishes correctly you need to buy Quantum from Finish", the expensive one ($.50 each). We had previously owned the SHE45M (last house) and it cleaned anything you threw at it. What Bosch doesn't tell you is that this model has one less motor to make it even greener that last year's models. That makes this model an even poorer choice because it never really gets hot enough to clean or dry your dishes. Bottom line: spend the extra $125 on the front end and don't worry about whether your dishes get cleaned or not, because it will magically happens.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cleans but doesn't dry

    Posted
    lghdeer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We were quite satisfied with our 15 year old Whirlpool dishwasher. Alas, the control board died. Looking at a $175+ replacement cost, we figured it was time for a new unit. My wife follows the Consumer Report recommendations, so we settled on Bosch. I agree with other reviewers on this site concerning this Bosch unit in this regard: it is incredibly quiet and cleans nicely. Glassware is essentially spotless. The racks are poorly designed and, while it appears they might hold a lot of dishes, the tines are so close together, few standard size items fit between them. Thus, you skip every other tine when loading thereby reducing the effective capacity. However, it is infuriating to wait 2 1/2 hours for a clean cycle and find many items still damp. Obviously, plastic will not dry. But we find that certain glasses, metal items, and some plates are damp. The stainless steel door is always damp upon completion of any wash cycle. We've resorted to leaving the door open for 15-30 minutes before emptying the washer. That's crazy. Why use a convenience device, if it's still a hassle? I understand that most dishwashers sold nowadays use the technique embedded in this unit - superheating the final rinse water - in order to achieve electricity efficiency ratings. It's dumb and it doesn't work - at least not on this unit. Bosch builds many great items. I have several Bosch hand tools and they are superb. I suspect that this dishwasher might have been also, but the inferior drying causes me to rank it poorly.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Thought I'd be impressed instead of unhappy

    Posted
    traylady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The configuration must have been designed by a man - it is weird and not user friendly; some support guides don't line up with those across from them, so I'm not even sure how to use them. I end up with 3 gaps on the top rack so I just throw utensils there. This is not drying as I think it should; tub & contents stay wet for 2+ days. I end up with more bowls & pans in my sink that I CAN'T fit in the washer each time I use it. The silverware basket leaves a lot to be desired. I don't like the location of the detergent dispenser & seeing the level inside the cup is nearly impossible when it is like 8" off the floor. My old machine did a load in less than an hour and this takes 2 hours & 40 minutes. I don't like having to be present to TURN THE POWER OFF when finished. I don't like knowing when the drying cycle begins so I can open the door & air dry to save on costs. Really, about the only thing that impresses me is that it is VERY QUIET. I'm disappointed because we did so much research before making this purchase and I WISH WE NEVER BOUGHT THIS!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a good dishwasher

    Posted
    Anonymous
    • My Best Buy® Member

    I bought this after returning a Whirlpool that didn't live up to my 12 year old Whirlpool and I bought the Bosch because all I heard was Bosch was so fantastic. Well, it is not fantastic, not even close. It doesn't clean the dishes unless I use the heavy wash and most of the time I don't need a heavy wash. I'm single and don't use many dishes so I figured I would get buy using a shorter cycle and less water. Ha! Bosch dishwashers don't have heating elements. The dishes dry if I open the door and air them out. And it always has a strange damp smell when I open the door, even if I've dried it out. I hate this dishwasher but it's past the 30 days and I'm out of luck. Next time I'll forego the quietness and get a plain old dishwasher with no stainless steel and a heating element. And I will only get a silverware basket that hangs on the door - it wastes too much space in the bottom rack.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Door Won't Stay Shut

    Posted
    Vandana

    When I first purchased and installed the unit through Best Buy, I was ecstatic. the unit is so quiet! The dishes came out fantastic. I was a bit surprised by the run time but, since I run the dishwasher at night, I didn't care. But then I'd wake up in the morning and realize that the dishwasher stopped working 10 minutes after I turn it on. then the games started. I had to run the dishwasher during the time I'm at home and in the kitchen so i can go by every 2 to 5 minutes to push the door in. We finally just wedged a broom between the door and the cabinets cross from it to keep the door shut. I"m on the phone with BOSCH right now hoping they fix the problem. Reading others' reviews, I'm hopeful. But since Bosch already knows of this problem, I'm surprise they haven't fixed it. :(

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    There are better dishwashers for your money.

    Posted
    jt2011

    We were not impressed. We ended up returning and getting a LG Model: LDS4821ST | SKU: 8837896 which we are very happy with. We can really pack it full, dishes are always clean and it is as just as quiet or more than the Bosch it replaced. It has been a GREAT replacement and a great value for our money. Do not miss our old dishwasher. We had bought this to replace an expensive Bosch dishwasher that died only after 7 years...we were hesitant to get another but gave it another try since we were happy with the performance of our old dishwasher. We did not repair since the costs would have been close to purchasing a new dishwasher. Bosch changed the racks inside their dishwashers so we now got a third less of our Fiesta dishes loaded then with our previous dishwasher...not meant for pottery dishes like Fiesta. Also the tub bottom was plastic and not stainless.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Door Latch Design Flaw

    Posted
    JLtobynator
    • My Best Buy® Member

    During first use, the machine stopped 30 minutes into the cycle and the door latch disengaged. Door would no longer latch. Called Bosch Factory service (extremely punctual, great customer service). The tech thought he would just pop the latch back as others describe in reviews, but that did not work. He ended up replacing latch on top of the machine. It worked during his 5 minute test cycle. I went on an extended trip. Got back, opened it, closed it, latch popped back and machine will not latch again - exact same problem. Used screw driver to pull latch forwarded as Bosch tech had shown me, closed door, latch pops back again. I'm working on returning it to BestBuy... the 30 minutes it worked, it was super quiet and looks great, but this latch design should have never made it into production.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    When it worked it was great but that was rare

    Posted
    IW138

    I bought this dishwasher after doing a fair amount of research. About two weeks after buying it, it started getting e-24 errors which is a drain error. A Bosch technician came out and replaced the drain motor. Two days later the same error came up. Over the next 6 months technicians came out half a dozen more times and tried a number of things, finally they replaced the wash motor which ended the error codes however after five days it stopped washing dishes entirely, it would run through the cycles and nothing would happen. When it worked it was quiet and effective or at least i think it was as it only worked 10% of the time I have had it and have to think hard to remember when it did work. I think I probably just got a bad unit. But to have several different issues back to back with the same dishwasher is very frustrating.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Love/Hate Relationship

    Posted
    vickygg

    Honestly, there should be a recall on this dishwasher! You have to be very gentle moving the racks while loading. You have to make sure both racks are not open at the same time. The reason: the racks are very shaky and unstable. The bottom rack has come off the tracks on numerous occasions as have the wheels on those racks. Today, the dishwasher was nearly full when I moved the bottom rack out to load a little plate. When that happened, three wheels popped off. The remedy: I had to take out an almost fully loaded bottom rack and attempt to replace the wheels..........I am 65 and work out pretty regularly so I have decent upper body strength; however, it was heavy and cumbersome to do so. I may change this out for another dishwasher if this happens again. If you are elderly, I would not purchase this particular dishwasher......

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Simply not reliable

    Posted
    Curmudgeon5
    • My Best Buy® Elite Member

    I've had this mode for four years, bought it because my Bosch up north was reliable, quiet and did a great job, for over ten years. Between being unable to stack dishes correctly, small size and two and one half hour cycle time it was a mistake. I dinner party for 8 can take at least three loads. But the real problem is the constant error codes, either E23 or E25. The first time it happened was a valid problem, a piece of glass stuck in the impeller . I repaired it and it worked fine for a few months. Now it happens on almost every load, almost every time. Notice the word almost. Most of the time I can change the wash cycle to regular and push the reset button and it works, sometimes. Seems to me it's a problem in the control panel that will be incredibly expensive to fix. So with the other shortcomings, I expect to have to junk it and get another brand. Purchased on 11/11/12.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Still waiting for repair of "known" issue

    Posted
    Tara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The dishwasher kept stopping mid-cycle. I was blaming my kids for opening the dishwasher... But as it turns out, there is a known problem with the latch. In other words, it doesn't latch and the water pushes door open causing it to stop. The repairman i spoke to at best buy knew exactly what was wrong and which parts needed to be ordered but I am still waiting. Took 2 weeks for parts to get to my house, repair is scheduled for next week. I am taping the door shut so I can use it. Only other thing I would say is that I don't like the way the racks are set up and it feels smaller than the one I replaced even though it is the same measurements. If I could do it again - I would choose something else.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Bad customer service

    Posted
    Scooter

    The dishwasher performs decently, but I was having trouble getting the sanitize light to turn on. I called support and they sent someone out who ended up replacing the main circuit board, but the problem persisted. When I called to complain a second time, they told me my water supply may have been too hot and offered to send another technician out. He told me that my water wasn't hot enough. He measured the temperature the instant that he turned the faucet on, not waiting the 10-15 seconds that it takes to get up to 120. When I called a third time to say that I thought it was unrealistic to have instant hot water, they told me too bad. They also told me that there was no one else I could talk to if I wasn't satisfied with their answer. This is the first Bosch product I've purchased and looks like it will be the last.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor Door Latch Design

    Posted
    Hank52
    • My Best Buy® Member

    Apparently Bosch knew about the design fault for a while. The door became unlatched during the dishwashing cycle after only 3 months of use. The Bosch repairman came with the part to retrofit the latch. He knew exactly what to do when I described the problem to him and after he verified the model number. I dislike Bosch for not being transparent about the design fault to its customers. What is the use of registering my dishwasher with Bosch? Look for a metal strip (the retrofitted reinforcement to hold the latch in place) on top of the door frame during a new installation. If you don't see the metal strip, the latch will fail.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not happy with it

    Posted
    Sheila446
    • My Best Buy® Member

    The washer is very quiet. That is the only thing I like. The stainless front streaked within the first week and I have never been able to get the streaks out; I didn't clean it with anything harsh either. Looks awful. I dont like the loading, very hard to load pots, serving dishes and cereal bowls in the bottom rack. tines are to close. I have found it leaving residue on dishes also,and I rinse before putting them in, may be the detergent pods I am using. Came with many pages of instructions on how to load your silverware, which cracked me up. Like we need instructions on how to put forks, knives and spoons in a basket. Also didn't come with wide enough side blockers only about a 1/4 in on each side so I have a big space next to it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    unimpressed

    Posted
    westmatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the fourth Bosch dishwasher I have bought and installed in as many homes, starting over 15 years ago. This one may be my last. Out of the box, the door closes inconsistently - sometimes it closes completely and you can change the cycle options, other times it doesn't. The door also nearly always comes unlatched mid-cycle, leading to a partially completed wash. You have to press the door closed firmly, hope it latches, and hope it finishes - sometimes it does, though sometimes you have to repeatedly close the door to get the cycle completed. The cleaning is very good, and the interior design is very good - hence two stars instead of one or none, though this is far outweighed by the door issue.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not great

    Posted
    jvp1702
    • My Best Buy® Elite Plus Member

    The normal wash on this machine is 2 hours and 15 minutes. It's ridiculous. And it doesn't seem to have a heat cycle. The dishes are cold and wet when it's finished. Bosch has some deal with Jet Dry I guess because there are samples and stickers all over it and it has an annoying red light that says "refill rinse aid" which I assume will be on all the time since i don't use rinse aid. The control panel is cheap and super plasticky looking. Top rack is very shallow, tall coffee mugs will not fit. Very disappointed as I've heard such great things about Bosch dishwashers.

    No, I would not recommend this to a friend