Main Content

Customer Ratings & Reviews

Bosch - 100 Series 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 470 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 470 Reviews
  • Rating: 5 out of 5 stars

    I have clean dishes again!!!

    Posted
    Purplesushi

    First I have to mention that I absolutely HATE shopping for appliances, but Best Buy makes it a LOT easier with all of the information they have available online. I researched the heck out of the new dishwashers on this site, and knew I wanted one that had a reliable track record - I also did not want to spend more than $700.on a new one (crazy!). Other must-haves were delay-start, tall tub design, no "tower" in the center, adjustable upper rack, and a filter I could clean without having to disassemble the unit (like my old GE had). This dishwasher and my 2nd choice had them all, so I went to the store to see them in person to compare. Both were very similar, but after reading the reviews, and seeing the high number of negatives on the Samsung, I ordered the Bosch Ascenta instead. It arrived an hour earlier than my scheduled time, which was fantastic. My husband and I installed it ourselves, and instructions were fairly clear, but this wasn't our first rodeo. If you've never installed one before, pay close attention to the directions regarding wiring and hooking up the hoses, especially the water line. If you're not used to dealing with any of that, pay the extra $$ to have them install it & save yourself the time and aggravation. Once installed, we attempted to load it. This is where having a new dishwasher really sort of sucks. After loading my GE for 12 years & knowing where everything went, the Bosch is COMPLETELY DIFFERENT. I found myself referring to the owner's manual for loading instructions, which helped a lot. About the only thing I have an actual "complaint" about is the fact that there really isn't room allotted on the upper rack for large utensils (knives, slotted spoons, etc.) - the best spot is along the outside of the top rack, but be aware you are sacrificing room for glassware this way. The tines are too close together on a couple of rows also, so it makes loading deeper bowls a little difficult, but with a little practice it's getting easier. I will say that the interior of the Bosch is noticeably smaller than my GE was - I find I am unable to load as many dishes as I could with the GE, but now that our kids are grown & moved out, it's not as much of an issue for us. If you have a large family still at home, it may very well be an issue for you - if that is the case, then be sure you go and see the appliance in person before ordering it online. The difference appears to be in the depth of the racks. Once the dishes were loaded I ran the Normal cycle. It did seem to take a LONG TIME to complete, but you couldn't hear it running - not even the water running into the unit like our old one! We have an open concept kitchen/familyroom/diningroom, so the silence is much appreciated. I had some dishes that were pretty crusty and gross- I wanted to "test" the dishwasher, and it passed with flying colors. For the next load, I rinsed them really well (as always) and used the Express Wash cycle - it is done in about 45 minutes, which is great. Again - dishes were spotless. The only thing I really do NOT like about this dishwasher is the annoying end-of-cycle beeping. It beeps 3 or 4 times, then waits about 5-10 minutes and does it again...and again...it does not stop until you physically open and shut the door. It's not something that I would consider returning the unit over, but Bosch, if you are reading these...take the hint. Due to this being an Energy Star unit, the dishes are not dry when the cycle first completes. I usually run ours at night, open & close the door when it's done, then let them sit until morning - they're dry by then. Not having a slide-lock for the door might be problematic if you have small children in the house that don't listen to you, but the door doesn't open very easily either - you really have to give it a "tug". I guess this is where teaching your children not to play with appliances comes in. Bottomline: If you like sparkling clean dishes and want/need a super quiet dishwasher, then this is the model to get. Yes, I would purchase it again, and yes, i would recommend it to my friends.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lives up to CR Best Buy rating

    Posted
    JaymzA
    • My Best Buy® Member

    Needed to replace a nearly 10 year old Maytag that should have been replaced two years ago. Old Maytag was loud with rack wheels that constantly broke(I reassembled those wheels with my own nuts, bolts and Super Glue more times than I can count), adjustable tines that broke, rusted and had to be wired together to use and a flatware basket that fell apart. It was the Frankenstein of dishwashers. So needless to say, the bar wasn't set very high for a replacement. After reading and researching the various brands and models, we settled on this one because of the combination of positive reviews and price. Best Buy had it in stock, for the lowest price and the quickest delivery time. I purchased it online, along with the installation kit, on a Friday and it was delivered at 7:30 a.m. Monday. The delivery guys were fantastic, completely unpacking the dishwasher, carrying it in and placing it right in the kitchen in front of the opening ( I disconnected and removed the old one and put it out in the driveway the night before ) and hauling away the old unit ( not before I gave it a ceremonial swift kick to send it away to Appliance Purgatory ). They were so professional I slid them enough of a tip to cover coffees for each guy. I'm fairly handy and comfortable with appliances so I decided to handle the installation myself. But the truth is if you can operate a screwdriver, wrench, pliers, wire pliers and can follow directions, you can handle installing it yourself. I would recommend buying the installation kit, because it comes with a few different water inlet brass elbow connectors and plug adapter, which you will need, depending on your plumbing and electrical configurations. The washer did come with the drain hose and clamps, which I used, but saved some of the hardware from the old connection, just in case. In my case, I used the solid brass elbow to connect the pressure fitting on the hot water inlet, and I hard wired it directly, no plug. Leveling was pretty simple, as the three adjustable feet are easy to manipulate. The only thing I would highly recommend, that the directions don't mention, is regarding the brass elbow at the water inlet. After getting the unit installed, I turned on the power and water to it. I gave it a run on the express wash setting. I had not yet attached the front kick plate so that I would be able to see everything underneath as it ran. At the brass elbow, there was a small leak where it threaded into the water inlet. I shut it down, turned off the power and water and took off the water line and elbow. I cleaned off the threads, reapplied Teflon tape and put it back together. Same leak from the same spot. I took it off again and applied Pipe Dope to the threads, re-taped and put it back together again. Voila! No more leak. I ran it a couple of times throughout the day and all was dry. I left the kick plate off until the next morning. All was still nice and dry with no drips, so I screwed in the kick plate to finish the installation completely. As far as performance and noise level, we couldn't be happier with this dishwasher. Bosch does recommend the use of Rinse-Aid (which we used anyway) in running all cycles. We're still experimenting with loading schemes, but I think it's actually got more room inside than the old one. It doesn't look bigger on the inside, but I think that Bosch makes optimum use of the space with the rack configuration. As far as noise, I really only hear it when it's draining, which is nice because the old Maytag was so loud it would drown out the TV in the living room. Overall I'm impressed and happy with this dishwasher and recommend it if you're looking for a nice balance of performance and value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An excellent dishwasher

    Posted
    Anonymous
    • My Best Buy® Member

    This is a fantastic dishwasher that I have been using for about a month now! The dishwasher has nice, adjustable rack organization that makes it easy to fit all of my family's various dishes, glasses, bowls, plates, etc. As long as you follow the instructions in the manual, this dishwasher will easily produce clean, dry dishes every time (make sure to use the 'sanitize' option on the machine as well as use rinse-aid liquid). Also, you should make sure your hot water is hot enough (recommended temperature is in the manual as well), as the hot water is a critical part of what makes this dishwasher clean so well and so efficiently. I'll admit I'm lucky in this regard as I just got a new water heater in the house that always has plenty of hot water to spare. I guess if there are only complaints to make, it's that there have been a couple of times when there was some water still left in small crevices of one or two glasses, but otherwise the drying has been excellent. Oh, and I thought there was a defect with the dishwasher when I first started using it because one of the electrical wires overheated and melted the control box, but after having a service technician look it over (free, covered under Bosch warranty), it turns out that when I installed it, I didn't make a good, secure connection between the electrical wires and the screws (my fault). And they still didn't charge me for it, which was wonderful. By the way, Bosch had excellent customer service when I called during installation, and they were quick to answer my question about some if the installation instructions that were not so clear. When I called for help with the overheated wires, I could either wait two weeks for a Bosch technician to come look, or I could call their one of third-party 'Bosch-approved' repair service companies, who were able to schedule me in quicker and give me awesome service.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed

    Posted
    CARuggs
    • My Best Buy® Member

    This is the first appliance I purchased online without looking at it first. I read the Consumer Report reviews and customer reviews. This unit was ranked high by consumer reports and for the most part by Best Buy customers. I accepted delivery and installed the unit. I was not impressed with the quality of the basic construction. The trays roll out awkwardly and do not seem to be that sturdy. The unit seemed to be quite fragile. I was disappointed after I installed the unit and ran it for the first time. It is much noisier than the Samsung unit I replaced that was 3 years old. The noise part I can live with though as long as the unit works well and cleans the dishes. I started to load the unit for the first time on the day I installed it and came across a major problem. I loaded standard dinner dishes , 11" diameter in the bottom rack. I quickly realized that the upper rack's spray arm hits the dinner dishes and will not rotate. This caused the unit to stop working with no error code. Now, I have been loading dishwashers for 20 years and I have always placed the dinner dishes vertical in the tines. The Bosch user guide even shows that they are to be loaded vertical. It doesn't work if you do. I couldn't believe this. I thought I must be missing something. I called Bosch customer service and spoke to a person named Chuck. I politely explained my issue and was quickly addressed in a rude and condescending way. I really hope nobody will have to rely on this guy's assistance for a pleasant experience. I explained the problem and he told me that if the dishes didn't fit than there was nothing he could do. " I can't magically make them fit sir, that is impossible for me to do". I can't believe the response. I asked if there was someone else there that might be sympathetic to my issue and I was told that no one can make the dishes fit if they are to tall. He wasn't listening and didn't care. He was out right rude. After this I decided that I wanted the unit out of my home. I called Best Buy and they were very nice and told me that I would have to visit the store and arrange for the unit to be picked up and hopefully make another purchase to replace the unit. No problem here, will do this over the weekend. The instructions show full size dinner dishes set vertical as I have always loaded in the past. My wife experimented and has laid the dishes at a 45 degree angle in the rack. This eliminates the problem of the spray harm hitting the dishes but eats up a lot of room. We will see if this works and if not, returning to Best Buy. They will make the purchase right I am sure.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent appliance, with trade-off

    Posted
    Arhbee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Bosch Integra Ascenta is as quiet as advertised. The hidden control panel is a nice feature as well. The beeping people allude to/are annoyed by in other reviews is a by-product of just how quiet it is: Unless you stand next to the dishwasher while it moves through its entire cycle, there are only 2-3 times during its cycle that you would know it is on. The beeps at once it finished are not that hard to deal with - open the dishwasher door and close it. End of beeps. End of story. You should rank three specific shortcomings of this dishwasher against your needs: 1) In order to outfit the Bosch with all the noise dampening it has, the interior of the dishwasher is much smaller. So be prepared to use it more often. This may be a big deal if you have a large family. My last dishwasher (Whirlpool) made more noise but held far more plates and glasses. The Bosch also has a hard time accommodating large frying pans and cooking sheets. 2) In today's age of Energy Star appliances, they take away something in order to make it energy efficient. In this case it is the food grinder feature. You must clean your plates and glasses entirely before putting them into the dishwasher. Other reviews complain the Bosch didn't remove the food from their plates, but if they had read the manual - and they mention it in the manual - there is say something about this. The last point is nitpicky: 3) You will go through rinse aid more than you used to. At least I did. Again, with my Whirpool this wasn't happening. Truthfully it is not much of a big deal. But you will be ponying up a few more dollars every month at the grocery store. If you can live with these Bosch specific features, this is the dishwasher for you. Just do your research to avoid any surprises.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent performance, but verify the model number

    Posted
    eagerresearcher
    • Verified PurchaserVerified Purchase

    Our old dishwasher was going out. I had already replaced both motors and decided it was time to get a new one. My wife and I researched options for a few weeks and decided this time we would go above the $500 price range, but not over $900. We read many reviews, settled on the needs vs. wants. Then subscribed to Good Housekeeping for 1 month to read the reviews of the "finalists" we had chosen. This was the winner in our book. It tells you in the manual not to pre-wash the dishes. We've had it for a month and have not pre-washed a thing. I have deliberately fed it cooked on egg, dried waffle batter, greasy pans, and dried red sauce with no problem. It's not a miracle worker, so we've had to put one or two dishes back through, but it really does an amazing job. So much time savings, so quiet, and the adjustable rack really comes in handy. When purchasing, you have to specify the model number. Why? There are two versions of this exact product at the same price. One is stocked everywhere, and lowes even has a specific product number (making it hard to compare products). That's not the one you want, Good Housekeeping Tested it and it scored 20% lower than this one. You want this one(SHX3AR75UC), and yes, you'll want to wait for them to order it. They'll try to push you to buy the one they have in stock. We purchased at Best Buy because it was the only place in a reasonable driving range that had it in their warehouse.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Quiet, but missing a few things.

    Posted
    Jennifer
    • My Best Buy® Member

    This is my second Bosch; I've had it for 6 months. The first one broke down shortly after the warranty expired, and the repair was too expensive, but I had liked it enough to replace it with another Bosch. I did not have time to shop around so I went with this one as it was a Consumer Reports' best buy. Pros: it is very quiet, looks attractive, and does a great job of cleaning and drying the dishes. The top rack is adjustable, there is no exposed heating element, and is easy to load. It's reasonably priced. Cons: unless the washer is in a cycle where you can hear the water moving inside, it is difficult or impossible to tell if it is running without opening it. There is no display, only a few LEDs which are not visible unless the door is open. To start it you have to push a button and close the door within four seconds, but it doesn't always start right away which makes you wonder if you closed it in time. There is no display indicating how much time is left in the cycle, even if you do open the door. My old Bosch shined a light on the floor while it was an operation which was a great feature, but sadly this one does not have that. It seems like this is a very simple thing to add - not sure why Bosch chose to remove it! Once the cycle is completed and you open the door, there is a "clean" LED that comes on, but it is only lit that first time you open it, which can cause confusion if you live in a household with multiple people who open the dishwasher but do not unload it right away. Finally, the machine is preprogrammed to beep at the end of the cycle, which kind of defeats the purpose of having a quiet dishwasher. The operating instructions did not say how to turn this off; I had to call customer service to find out how to do this. I wouldn't say I am dissatisfied with this dishwasher because it is quiet and cleans well at an affordable price, but I would not buy this particular model again.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Cleans well, but otherwise disappointing

    Posted
    BobM
    • My Best Buy® Member

    Bought this based on Consumer Reports ratings. It cleans very well, and it's very quiet, but in most other respects it's disappointing. The racks are quite a bit smaller than the 12 year old Kitchen Aid it replaced. The silverware basket is MUCH smaller. That translates into fewer dishes that can be loaded, and the need to run it more frequently. To make matters worse, the arrangement of the angled (rather than straight up and down) tines makes loading large or odd shape items more difficult. In combination, the dishwasher holds considerably less than my old one. And the industrial designer who thought it would be cool to hide all the buttons and indicator lights should be sentenced to using this dishwasher daily for the rest of his life. There's no visible indication when the cycle is done, or where in the cycle it is. You can't stop a cycle without opening the door a bit, which increases the possibility of splashing water on the floor. The Kitchen Aid has a "clean" indicator light that stayed on until you reset it. The clean light on the Bosch goes out a few seconds after you open the door. Not a problem if you live alone, but if multiple people share the same dishes it's not always obvious whether the washer has been run or not. Just really poor design. If you want a Bosch, it's probably worth spending a little more to get one with an external display. Better yet, choose a brand that holds more dishes.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this dishwasher!

    Posted
    Baasta

    I LOVE THIS DISHWASHER! Seriously, I want everyone I know to buy it. We had a brand new Samsung that broke 3 times in 15 months. So we decided to stop paying $200 every 5 months to fix it (not to mention being out a dishwasher for 2 weeks while they order the part) and just replaced it with this one. It IS smaller than our last one, but it doesn't really bother me since it cleans SO well. It gets everything, and I do mean everything off my dishes. And I am not one of those people that cleans my dishes before I put them in. I believe that defeats the purpose of having a dishwasher if I'm going to wash them first. I can wash pots and pans and cookie sheets in here too. I love that I can change the height of the top rack too, which I could do on my last one but it's easier to do on this one. The silverware rack is a little small, but I think they put the different heights in the slots so the silverware pieces wouldn't stick together. It helps them get cleaner. It's super quiet. It has the removable filter but I have yet to have to clean it out. I love the cycle options (esp the half load one). It doesn't get my dishes totally dry when it's done, although my other one didn't either so I was used to that. And I live in a dry climate so it never takes my dishes long to dry anyway.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Two years in to owning.....

    Posted
    bestbuycustomer

    I carefully research every new appliance before purchase, and it was no different with this one. A few things you must know before buying this: - It does not have a heating element to dry. You MUST use rinse agent for even mediocre drying. Because of this your dishwasher will always be humid and STINK. Oh my word this thing stinks if you don't run it every day. - It takes HOURS to run a cycle. Seriously - you could hand wash your entire kitchen contents in the time it takes this thing to complete a cycle. - It doesn't clean very well. If you use the MOST expensive Power Plus Action packs it will do a mediocre job. Be prepared to have food on your flatware as you unload. - Speaking of flatware....if it's not the highest quality you will get brown rust stains after they go through a cycle on this machine - OH - and the FUN part. Pay attention to the little light on the floor. Once you start a cycle there's NO LOCK on the door. So you can absolutely open it mid-wash. If you do prepare for a shower of water all over you and your kitchen. Fun. On the plus side, it's so quiet you're sure to open it mid-cycle at least twice before you train yourself to double-check the light on the floor. I hate this machine. Save yourself the headache and buy something else.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Too small

    Posted
    Karmagirl

    It bothers me to have to give this machine only 2 stars as it did clean my dishes quite well, but after only having it for 2 weeks, I've decided to return it. The inside is much smaller than the GE that I had previously and there's a lot of wasted space on either side of the utensil basket that shocks me considering it's German engineering; the best in the world. Speaking of the utensil basket, I swear it fits only about 1/2 of the amount that I was used to with my GE Profile. It has all of these weird waves inside of it; not sure why, but it cramps the already small amount of space given. To add to that, it had a funny odor in the beginning that went away, but if you have any amount of water accumulating in there, it will smell unless you leave the door cracked open to air it out. No thanks..... I have a nose like a pooch, am EXTREMELY clean, and my dishes go in almost clean as when they come out so there should be NO smell. That and I tried to be all environmentally friendly with the no dryer thing and "no bueno". The inside of the machine stays soaking wet and thereby contributes more to the "stinky dishwasher" syndrome. Living in S.W. Florida, I don't need any other swamp smells around me, particularly in my home! All in all, I'd say it's probably built well, but it just wasn't right for me. Much like my ex-husband.....

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Door does not latch due to fatal structural issue

    Posted
    Doug
    • My Best Buy® Elite Member

    This washer is very good at washing dishes and is VERY quiet, however there is a fatal flaw that required us to replace the unit. The door latch simply did not work. The door would pop open slightly during cycles, just enough to turn the unit off. Combined with the extremely quiet operation, you never knew if the unit is on or off. Eventually we had to prop the door closed with a chair. With the internal controls we could not tell if the unit was on or off or if a cycle was completed without opening the door. This design flaw may be due to an attempt by Bosch to reduce costs by using a plastic structural frame rather than metal. Bosch customer service was pretty good about resolving the issue. They sent a repairman to install a stiffener bar to address the door latch issue (apparently this was not a unique issue and Bosch had a fix, but it was unsuccessful on our case). After that failed repair attempt, Bosch agreed to replace the unit. We chose to upgrade to a different unit to avoid the same problem. We also chose a unit with controls that are not hidden so we can monitor cycle progress. If this was a car, it would have been recalled. As it is just a dish washer it is up to the consumer to resolve with them.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans dishes quietly and effectively

    Posted
    theuion

    The general performance is all positive for us. We purchased this model because of its superior rating in Consumer Reports. It has not left a dish dirty. (But, we always pre-rinse because of owning older models until now. I wouldn't say we have tested it extensively with grimy dishes.) It is very quiet as the specs describe and does not interfere with any other activities (games, discussion, TV) when it is running. Also, The look is beautiful. The hidden controls and simple stainless provide a very clean look. On the negative side, the rack layout is different than any I had used before and we are still adjusting. This isn't terrible, but my wife and I regard dishwasher loading as an art, so this feature is slightly insidious. Practicing loading with a few dishes at the store might be helpful. It packs dishes together very closely but we find ourselves running it about 2-3 times a week instead of 1-2 with our last dishwasher, so it seems to hold a little less. It will hold a boatload of plates, but cups and bowls seem more difficult to pack. Also, when it finishes, it beeps about once a minute until the door is opened.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Liked my Whirlpool better :-(

    Posted
    kga85

    I'm not overly impressed with this dishwasher. After extensive research and strong recommendations for Bosch as one of the best brands on the market, we chose this model. After waiting a month for the special order and delivery, and paying close to $800, I'm rather disappointed. The interior appears to be smaller with not as much room between the racks as our prior model. The layout of the tines on the racks is very limiting -- great if you have only plates, glasses, and silverware, but good luck trying to accommodate a few serving dishes or storage containers. I also don't like the side silverware basket as much as the Whirlpool basket on the door. As far as positives, it looks great (very sleek and "high end"), is extremely quiet. As a side note, our previous dishwasher died, so we had to replace it. We took the opportunity to upgrade all of our appliances to stainless steel (bought LG range, microwave, and fridge), and the one thing we truly needed -- the dishwasher -- is the only new appliance that I don't love. If given the chance, I don't think I'd buy this dishwasher again.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Will Bosch Ever Get On Track?!

    Posted
    PattiS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This model gets high marks for wash quality, speed, and quietness and dismal marks for design elements. The lower rack frequently jumps the track whether it is empty or full (but it is worse when it is full). I have read reviews dating back over five years complaining about this problem that could easily be rectified with a slight design change on the door and deeper wheel grooves— but this an issue that has been ignored by the maker on multiple models for many years. Really Bosch?! Also, the interior appears to have been designed and configured by someone who has never actually loaded a dishwasher or used substantial glasses, mugs, deep bowls or curved large plates. Unfortunately I did little research before purchasing because my brother recommended this model so highly. Of course he highlighted the wash quality and quietness but he obviously has never loaded the thing or his recommendation would not have been so stellar. I wish I had my trouble-free KA back but someone tripped and bent the door. I thought a Bosch would be an upgrade but the only upgrade has been to my frustration level. I would not recommend this product to a friend without a clear assessment of the frustrating cons.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Failed in Year 2

    Posted
    smullins34

    We have only been slightly pleased with the performance of this dishwasher for the past 2 years. It leaves dishes extremely wet and sometimes requires washing after the wash. Now, however, it has started to leak. Yes, I know it has a "tray" that is supposed to keep it from ruining your floor. I'm here to tell you that it does't matter. Our wood floor has been ruined, as has the trim of our cabinets. This was all new - a complete kitchen reno 2 years ago. Bosch sent out a tech that we didn't get to pick, who then charged us $90 to come out and then an additional amount to replace a part that didn't fix it. Totaling $225 to still have a leaky, useless diswasher. 3 weeks in and $225 poorer, we are right back in the same place. Bosch will not stand by the product. We are now researching a new dishwasher. It will NOT be a Bosch. 2 years after spending $700+ on this paperweight, we're now going to be spending another $1000 when it's all said and done on floor, repairs, new dishwasher, etc. It has been an awful experience.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher for open-designed homes

    Posted
    tildenmissy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It took some getting used to my first Bosch dishwasher. I was looking for a quiet dishwasher because I have an open-design styled home. Friends had recommended the Bosch. They were correct in that Bosch is a VERY quiet brand. But, what you need to understand is that this brand does NOT have a food grinder built into the mechanism. Therefore, you must be willing to scrape food from your dishes, pots and pans or be willing to clean out the trap at the bottom of the machine frequently. My kids were not willing to scrape so I had to clean the trap. It takes nothing more than a quick swipe with a paper towel. The other thing you need to know is that it uses evaporation to "dry" the dishes. That means it has no heating element to warp your plastic/silicone items. I like being able to put plastics on the bottom rack and am willing to dry an occasional dish as a trade off. This new Ascenta holds 14-16 place settings. I have plenty of room for pots and pans. The upper shelf is movable to accommodate larger items on either the top or bottom rack. I like the smooth profile of the front but do miss seeing the timer. You have no idea where it is in the cycle since the timer hidden.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High quality machine for reasonable money

    Posted
    Thomas3
    • My Best Buy® Member

    I got this machine because it has a feature that prevents any accidental overflow of water by automatically draining itself if it detects an excess flow. I have had floors damaged by other machines where overflows from a defective valve only became apparent after my floor had been damaged by an undetected spill. To my knowledge no other brand has this feature. That said, it washes dishes better than other machines I have had and while some complain Bosch does not dry dishes as thoroughly as others, I have not found this to be a problem. This model has silverware holder that can be configured in a number of ways and a lot of headroom between the top and bottom dishracks. The dishracks also have some rows of tines that fold down, which allows more flexibility for loading different size dishes. It is very quiet, but I was never bothered by noisy machines so other features were more important.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet, sleek, and washes everything

    Posted
    Fayray
    • My Best Buy Premier Silver Member

    We bought this Bosch dishwasher because it had the highest rating from Consumer Reports. We liked the look of it as well with the stainless steel finish. It cleans everything well and makes almost no noise. A red light at the base of the unit that shines on the floor is the only indication that the unit is running unless you are very close to it. The silverware basket is ample and allows the user to separate individual pieces of flatware. It holds quite a bit, although you do have to be a bit creative with larger pots and pans. Many of the rows of tines fold down to make that task a bit easier though. The washing cycle is long, well over an hour, but the results are excellent. The unit has a filter that should be checked from time to time. That filter is easily removable for cleaning. We are well satisfied with the dishwasher and recommend it highly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good dishwasher bad response time

    Posted
    Mbmd
    • Verified PurchaserVerified Purchase

    After the installer pulled our old dishwasher he noticed the new one had a dent on the door. He installed it so we would have something until a replacement could be provided. He immediately informed both Best Buy and the install company of the situation while still at our home. My husband also went to the store from which we had purchased it to follow up & re-order. A few days later I received a voicemail from a person at Best Buy asking why we needed a new machine since they were not aware of any issues. The person left their name and extension requesting I call back. Well I have just made my 4th attempt but no one answers at that extension & there is no voicemail set up. I have now gone through the store operator who also could not connect me & then told me the person I was trying to reach was now on break. Not thrilled with this experience of customer service. Ido look forward to the replacement since the machine itself works fine. One may want to consider purchasing from a store with better customer service in case there are unforeseen issues.

    I would recommend this to a friend