Customer Ratings & Reviews
- Model:
- SHX5AEM4N
- SKU:
- 6543008
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 3.9 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the quiet operation of the 100 Series Premium dishwasher. However, a significant number of customers expressed dissatisfaction with the drying performance, reporting issues with wet dishes and the need for additional drying steps. Some users noted that dishes were not fully dry after the cycle. The lack of adequate drying is a major drawback for many.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Bosch Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our bosch dishwasher! Easy to install and worked perfectly. It’s super quiet.
I would recommend this to a friend The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, best dishwasher on the market at this price.
I would recommend this to a friend- Pros mentioned:Noise level
Well built machine. Very quiet. wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch appliances are top notch. This dishwasher is very quiet and has all the functions and more including wifi.... and looks sleek installed. Its very easy to install for the DIY'ers. Pro tip...you might have to possibly buy a little fitting for the end of the water line to attach to the dishwasher. similar to a reducer. i salvaged the one off my old dishwasher. if you can find a open box they are discounted heavily. Solid machine.
I would recommend this to a friend - Pros mentioned:Noise level
Great value for a great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, easy to load, convenient third level rack
I would recommend this to a friend - Pros mentioned:Noise level
Best Dishwasher Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.O.M.G..I love how quiet this product is. Very classy look. Price is reasonable.
I would recommend this to a friend Just what we were looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. We needed a smaller dishwasher and this was exactly what we were looking for. Works really well! Love the cutlery tray.
I would recommend this to a friend- Cons mentioned:Drying
Overall good, may need a towel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this dishwasher seems to clean dishes well. I knew that it may leave certain dishes a little wet but happy to have it.
I would recommend this to a friend - Cons mentioned:Drying
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst dishwasher I have ever owned. DO NOT BUY. Everything that comes out of this dishwasher stinks so bad of some funky smell I’ve never smelled before. There’s residue over every item with wires a quick hand wash after you remove from dishwasher. They tell you you don’t load it correctly if you try to contact them. If you load it exactly like the patronizing video tells you to, it still does not clean your dishes. I had 10000% better results from dishwashers 20-30% off the price of this machine. My entire life I’ve never had such a terrible dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ScubaSteve, Thank you for taking the time to submit this review. We apologize that this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products and the quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. For real-time troubleshooting or to schedule a service visit, please connect with our Bosch Customer Service team by calling 1-800-944-2904. Thank you.
Not As Quiet As Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A sales description of this dishwasher was that it was so quiet you won't know it's running. We've been using it for 6 weeks and we definitely know when the dishwasher is running. The most concerning noise is the sound of water splashing - it sounds like the water is leaking on to the floor underneath the dishwasher. The machine does a decent job of getting the dishes clean.
No, I would not recommend this to a friend- Cons mentioned:Drying
Buyer Beware! Bosch Service FEES
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase a Bosch product again. This dishwasher is still under warranty and the drying cycles has never worked. The Bosch repair service is scheduled to be here tomorrow and the email I just received is insane! $179 Call-Out Fee – this is a one-time fee charged for the technician to visit the home. Diagnosis Charge – this is time spent diagnosing the issue. This fee is charged at $25 for every 6 minutes. The fees mentioned above must be paid even if you decide to not proceed with a repair. NO THANK YOU. I'm calling Best Buy and dealing with them. BUYER BEWARE!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Michelle, thank you for your review. Bosch service rates are competitive within the industry. To clarify, with your appliance still covered under warranty, you will not be charged for service unless the visit is determined to be related to improper installation or use and care. If we may help answer any questions, connect with the Bosch team directly.
- Cons mentioned:Drying
Not a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a good buy. The salesperson was not knowable about the product to tell use there was/is no drying cycle. We fell we would have bought a different dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kindle, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Where's Waldo ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to BB.com sight glitches and Delivery confusion, I've been placing then re-placeing my Order for the Bosch 100 Premium DW at least 4 times. I n still waiting. Had I been able to afford the 800 Series Id have a DW by now.
I would recommend this to a friendGreat Product despite other reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, despite reviews i saw, consumer reports highly recommends and so i purchased. Very satisfied!
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is really quiet and very nice in cleaning up the dishes, my wife loves it, and if she’s happy I’m happy
I would recommend this to a friend - Cons mentioned:Drying
Runs Quiet, That's About It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not mentioned before you buy is that the container is air tight with no vent system, meaning you have to prop the door open with a towel, immediately after the cycle finishes to get dry dishes. If you don't do this all ceramics and metal will stay wet or dry with water marks if they stay in long enough. Outside return window so working with Bosch for a refund since Best Buy won't help.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DissapointedInDishwasher, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Mrs. G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I have ever had. My favorite is the third tray on top
I would recommend this to a friend- Pros mentioned:Noise level
A+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, nice look, fast, smart, make the dishes shiny
I would recommend this to a friend Works great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans great, no issues with installing it, we've had it for a couple of months now.
I would recommend this to a friendBuy this dishwasher! You won’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is the best!! This is my third dishwasher I’ve bought for my house, that I have lived in for 24 years. The app that you use for it is so easy to use too!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Runs quiet and dries very well. It was also an easy self-install but much sur you buy the power adapter if you live in the US.
I would recommend this to a friend
