Customer Ratings & Reviews
- Model:
- SHE53C85N
- |
- SKU:
- 6542986
Customer reviews
Rating 4.3 out of 5 stars with 227 reviews
(227 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the quiet operation, effective cleaning, and the convenience of the third rack in the 300 Series dishwasher. While many appreciate its efficiency and the peace of mind that comes with the Aquastop Plus feature, some have expressed concerns about the drying function and the requirement to use an app for certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleans well, Quiet
Rated 5 out of 5 stars
Love this dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. It's incredibly quiet - we can easily talk or watch TV in the same room while dishwasher runs and don't even notice it's on. Cleans the dishes really well and love the organization and the 3rd rack is really helpful!
I would recommend this to a friend - Pros mentioned:Quiet
Rated 5 out of 5 stars
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 300 series exceeded our expectations. Spotless dishes and all dry except for some plastic items. Whisper quiet. I also didn’t expect to like the app but it’s nice to know how much longer the cycle has.
I would recommend this to a friend - Cons mentioned:Drying
Rated 3 out of 5 stars
Disappointing purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a KitchenAid dishwasher that I was very happy with for greater than 10 years. It finally broke down. I had heard thst Bosch made the best appliances. Not true! My biggest problem with it is it will not completely dry the dishes. I have to dry most of them before they can be put away. My other problem is the utensils holder is not near big enough. Now I wish I had gotten another KitchenAid dishwasher. Im not happy with the Bosch. My KitchenAid was actually quieter.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Ginga, we apologize if this dishwasher has not met your expectations. Your feedback is very important to us and will be shared with the appropriate team as we’re committed to continuous improvement. Bosch dishwashers use a condensation drying process known as PureDry™ - an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. An extra hot wash heats dishes during the final rinse. The coolness of the stainless-steel interior pulls moisture away from dishes onto the tub walls, where remaining water droplets are drained away. Please note that plastic items do not retain heat as well as other dishware materials and won't dry as quickly. Troubleshooting steps for unsatisfactory drying results and tips to maximize your dishwasher's loading space can be found in the Use & Care manual, available to download on Bosch's website. If assistance is needed, feel free to reach out to our customer care team at 1-800-944-2904 for real-time support. Thank you again for your feedback.
- Pros mentioned:Cleans well, Quiet
Rated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy our new dishwasher very quiet and dishes are very clean and glasses sparkling!!!!
I would recommend this to a friend - Pros mentioned:QuietCons mentioned:Drying
Rated 4 out of 5 stars
Bosch dishwasher Model SHE53C85N\01 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sparkle clean dishes every time. Very quiet when running. Dry dishes are a hit or miss. Sometimes dry, sometimes wet. Not sure why but we are trying to figure it out.
I would recommend this to a friend - Pros mentioned:Cleans wellCons mentioned:App
Rated 4 out of 5 stars
Good dishwasher, not so good app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher works really well and gets my dishes clean. I would have given it five stars but the app that you need to use to get all the features is not working with my Android phone.
I would recommend this to a friend - Cons mentioned:Drying
Rated 3 out of 5 stars
Worth the sale price.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous dishwasher was a Bosch that died after just over 3 years (outside of warranty of course), but the space in our kitchen was built for Bosch only so we picked up this one. The previous Bosch did a superior job at both washing and drying. For this dishwasher I highly suggest washing off ALL dishware before putting it into this machine. Also, be ready for waterspots on pretty much everything, something the previous Bosch didn't do, so its not a problem with the chosen soap or the water supplying the unit. The silverware tray is an absolute tragedy. You will want to purchase a different tray to live in your unit, as the one that comes with this dishwasher is garbage and arranges your silverware in a way where it will get bathed, but not washed. So, if your silverware has particulates on them when they go in, they will have particulates on them when they come out. Lastly, the trays are not well laid out, so the opportunities to get your bowls, cups and glasses to fit snuggly are few and far between, thankfully my wife and I grew up with Tetris. Overall, I rated it as: 1 star for being functional and fitting the space, 1 star for controls on the front, instead of hidden on the top, and 1 star for not having to burn my hands everyday washing dishes.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DocCosmic, thank you for taking the time to share your review of your Bosch dishwasher. We apologize for any disappointment you experienced with the cleaning and drying performance compared to your previous Bosch model. We recommend referring to the troubleshooting tips in your Use & Care manual for potential solutions. In addition, our customer care team at 1-800-944-2904 is available for real-time troubleshooting assistance and to determine if service is needed. We also appreciate your feedback regarding the silverware tray and rack design, and we will take it into consideration for future product improvements. If you have questions or need assistance, please do not hesitate to contact us. Thank you for choosing Bosch.
- Pros mentioned:3rd rack
Rated 5 out of 5 stars
Bosch 300 Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like front panel diswashers and this one has a nice panel. Bosch's drying system is a bit different but we are very pleased at how well it works; just give things an extra hour to really dry. The third drawer is a godsend for obsessive people who like to line up their silverware for washing (a bin is also provided for those who aren't as obsessive) The prongs on the other racks are good for plates, cups and glasses but bowls are harder to place without taking up a lot of extra space. Lastly, the only place to check whether a wash cycle is done is via wifi, (or just looking inside), there isn't an "all done" light - this is just a minor issue but would be nice to have because setting up the wifi app isn't easy.
This review is from Bosch - 300 Series 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 46 dBA - White
I would recommend this to a friend Rated 4 out of 5 stars
Good machine with a few flaws
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans dishes very well. And easily installed. Watch some YouTube videos for suggestions, such as unscrewing the front feet enough to fit a wrench on them. Unfortunately, you have to use the Bosch app to reach some features, such as delay start. And the middle rack has a particularly bad design flaw - you have to fold the side racks for small glasses up, not down, in order to use them. When they are up, it’s very hard to slide a glass under them because the prongs that keep items from banging against each other stick up too far. On balance it’s a good machine.
I would recommend this to a friend- Cons mentioned:Drying
Rated 4 out of 5 stars
Good but maybe not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install wasn’t complete. There were screws at the bottom of the dishwasher. Also the install team did not attach the dishwasher to the counter above it so when opening the drawers the machine tips forward. Dishwasher itself is fine but doesn’t dry well.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JoshS, we're sorry to hear you're not getting the best drying results from this dishwasher model. Here are some tips that should help:
1) Fill the rinse compartment with Jet-Dry.
2) Adjust rinse aid to dispense amount according to the water type in your area.
3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s)
If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-2904. Thank you.
- Pros mentioned:Quiet
Rated 4 out of 5 stars
Catlady
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet normal cycle about 2.5 hours. Lots of room to load plates but more limited for bowls big and small as well as glasses and mugs. Top shallow shelf for flatware and very small bowls and lids be sure to put right side up is actually almost wasted space. Takes time to load spoons, forks etc in to little slots. Too much water at end of cycle. Need to use extra dry feature. This is 300 series. I was not interested in too many “bells and whistles.”
This review is from Bosch - 300 Series 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 46 dBA - White
I would recommend this to a friend Rated 5 out of 5 stars
Bosch Is The Only Dishwasher To Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the dishwasher. Dishes and glasses come out clean and beautiful. My wife loves the third rack for the silverware. The only thing that we didn't like was the installation. Our last dishwasher was hard wired. This one required a wall plug. I was not told this by the salesperson or on any of the pre-delivery instructions. I would have had it ready. Installer said we could reschedule or he could install a wall plug for $150. I told him just to leave the dishwasher and I would install it. Spent $20 in parts for the wall plug and did the install. Everything works great.
I would recommend this to a friend- Pros mentioned:Quiet
Rated 5 out of 5 stars
New Bosch 309 dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers did a great job, they knew what they were doing. I prefer Bosch, last one lasted a long time. I bought the 300 series. It's quiet, cleans well. Only "cons", it doesn't have a "quick wash" and for two people that works best. Also, Bosch has moved the silverware holder to the back side, it was much easier to load when it was on front side. All in all, I would buy again as I believe Bosch is well made.
I would recommend this to a friend - Pros mentioned:3rd rack, Quiet
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the third rack! Runs super quiet. Trusted brand over the years. Nice addition to replace old Bosch.
I would recommend this to a friend - Cons mentioned:Drying, Poor customer service
Rated 2 out of 5 stars
Does not dry dishes! Terrible!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this purchase at all. This replaced our kitchen aid dishwasher and does not dry at ALL. Water dripping everywhere even with heated dry. Dishes are clean, but not having dishes dry is ridiculous . A foggy steamy wet dripping mess!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TaraD, thanks for your review. We are sorry to hear that you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
- Pros mentioned:Efficient, Quiet
Rated 5 out of 5 stars
A really well designed dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for a month, and really like it. It's quiet, easy to use, easy to install (the ability to just plug it in without dealing with wires is wonderful), and has enough features to make it very useable but not burdensome.
I would recommend this to a friend - Pros mentioned:Cleans well
Rated 4 out of 5 stars
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this recently. Dishes are clean every time. Only thing I do not like is the smaller utensil holder that barely holds anything. Previous Bosch builds had larger storage for utensils.
I would recommend this to a friend - Pros mentioned:3rd rack, Quiet
Rated 2 out of 5 stars
Requires app to use all wash cycles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher and find it very frustrating to use. Firstly, you *must* install the very clunky app to use some of the wash & rinse cycles/features. I don't need yet-another door for hackers to break into my router, so I removed wifi access after initial configuration. The processor in the dishwasher is painfully underpowered, causing a delay when pressing buttons. Result is, you're not sure if it recognized the button press or not. I do *not* recommend this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Disappointed, thank you for this feedback. We apologize for your experience and our team is here to help with any HomeConnect issues you are experiencing. We encourage you to connect with our team at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you.
- Pros mentioned:Efficient, Quiet
Rated 4 out of 5 stars
HowardRS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is efficient and quiet. We are disappointed in that the door is not adjustable to prevent it snapping in place at the risk of breakage of glasses etc.
I would recommend this to a friend - Pros mentioned:Quiet
Rated 5 out of 5 stars
great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch 300 does a great job drying, especially when using a rinse aid. I barely have to wipe anything. Even the plastics get dry (the lips on the plastics will always have some water depending on how they are placed) It is very quiet except when the water drains (the noise comes from the sink). It does a very good job on the 60 minute (speed dry). The longer cycles use less water and energy, so are good if your don't need a fast clean.
I would recommend this to a friend
- reviewed.usatoday.comMark Brezinski on April 3, 2024
Bosch SHE53C85N 300 Series Dishwasher ReviewThe Bosch SHE53C85N has the signature look of Bosch's other dishwasher models but features a front-facing control panel instead of top-facing controls. The buttons are responsive and have an intuitive layout. Like other Bosch dishwashers, the
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