Customer Ratings & Reviews
- Model:
- SHE53C85N
- SKU:
- 6542986
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher, especially noting its quiet operation and excellent cleaning performance. Many appreciate the helpful third rack and the overall capacity of the appliance. While the dishwasher is well-received, some find the app integration to be less useful.
This summary was generated by AI based on customer reviews.
Love my new dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this dish washer. It works great !
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the dishwasher and functioning.
I would recommend this to a friendThe worst we've ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clearly Bosch paid the NYT wirecutter for the ad (given it was their number one pick) as this is, by far, the worst dishwasher we have ever used. Incredibly cheap build, rickety racks that wobble out and derail easily. Terrible loading options that make zero sense from a design standpoint. Louder than you'd think, never a bonus. But by far the worst part is that not only does it not dry the dishes at all, it leave an absolute swamp in there. We must dry every dish and then dry out the entire machine. The door, inconveniently, doesn't crack open to help, it has to be wide open. Being very busy this summer, Best Buy's return window opened and closed almost immediately. What was that, two weeks?! So here we are, stuck with a wildly overpriced and wildly underperforming appliance. Choose any product other than this, believe me. Terrible.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelM, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, or you have any further questions, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Bosch :00
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine complcated wifi install should include wifi
I would recommend this to a friendBest Dishwasher on the Market for it Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Absolutely no problems. Would purchase it again! CB
I would recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the dishwasher is terrible. Cheap plastic spray arm, tiny utensil rack in the bottom and top rack so close to the top of machine it barely fits utensils. Dishes are not dry at all when the cycle is complete. Trying to change cycle on machine is not easy, even the Bosch representative I spoke with on the phone couldn’t walk me through it without difficulty. This is my first Bosch appliance and I would never buy a Bosch of any type again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NancyM, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Tony P
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, very happy selecting Bosch. We had a Samsung and it underperformed
I would recommend this to a friendPurchase of Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from purchase in store as well as installation
I would recommend this to a friendBuyer beware if you need warranty work?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning, if you have any issues with Bosch products the 1st year best buy can help you. it must be repaired by Bosch! I purchased a dishwasher in Oct 2023 and it work twice and I am still waiting for it to be repaired as of April 16 2024! I paid a $1000 and can't get help from anyone from Bosch. They tolde they don't have anyone in the area to repair it. I ask them why don't you give me a best buy credit so I can get a new one and still no answer.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MikeM, thanks for your review. We are sorry to hear that your dishwasher is not working and apologize for any inconvenience. If you need help locating Bosch-authorized service providers in your area or have questions please call our Customer Support team at 1-800-944-2904. Thank you.
Bosch dishwasher doesn’t clean or dry well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher didn’t a terrible job drying and washing. You have to use Finish JetDry to get it to dry at all, otherwise the dishes are soaking wet. JetDry is a chemical used to spray on the dishes to break down the water barrier because they are using less energy to dry dishes. But I don’t want the chemicals on my dishes. I tried using the JetDry and the some of the dishes were still wet but they also had a gritty film on them, especially the 2nd & 3rd shelves. My old dishwasher was a Bosch and I loved it but they have changed them and I wouldn’t buy one again. I returned this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Catheine, thank you for your review. We're sorry to hear about your experience, and we apologize that our team did not get a change to help rectify this. Our team remains committed to assisting with any other Bosch appliances you may own. Thank you.
Wet dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. The drying function of this machine SUCKS. Yeah wet dishes
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Nicker, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Expected better from a Bosch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shallow, top, third shelf I could do without. A few items fit and get clean okay, but not necessary. The other two shelves are poorly designed...the supports all at angles that make it impossible to stand flat items straight up. When in the store, I was told a Smart phone was not needed to operate the dishwasher...because I asked. At home the manual had CR codes to scan for maintenance instructions...not sure what to do about that. Installation used screws through the upper edge of the machine into the counter - one of the screws broke through the laminate countertop.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi FrankW, thanks for your review. We're sorry to hear that model #SHE53C85N has not met your expectations. Your feedback is very important to us, and we appreciate you taking the time to share your experience. If product assistance is needed, please feel free to contact our customer care team at 1-800-944-2904 for real-time support. Thank you.
Skip This One - Choose A Different Model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Reputable brand but this model is bad. Washes dishes (especially silverware for some reason) worse than the 20 year old Kenmore dishwasher it replaced. Doesn't dry anything *AT ALL*. This cannot be overstated - THIS MACHINE DOES NOT DRY ANYTHING, EVER. Never had this problem with my previous dishwasher. So, if you buy this one, prepare to hand-dry everything after every load.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PCarp37, thanks for your review. We are sorry to hear that you are experiencing drying issues with this dishwasher model and we apologize for any inconvenience. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Handle grip cracked at 10 months and not covered
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle grip and trim to open dishwasher cracked at 10 months. Bosch stated that not covered under warranty since it is "cosmetic". For what I paid, I would expect the handle to last more than 10 months under normal wear and tear. Will it be "cosmetic" if I cut my hand while opening? How much do I have to pay to get an appliance that lasts more than a year? I will never buy a Bosch again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DonewithBosch, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about warranty coverage, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Does NOT Dry Dishes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine will not dry dishes at all. I have never had a worse dishwasher. Don't rely on the BOSCH name. This is a DUD!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi EngnrNme, thanks for sharing your review of your Bosch dishwasher. We apologize if the drying performance hasn't met your expectations. Your feedback is incredibly valuable to us as we continuously strive for improvement. Our dishwashers utilize PureDry™ - an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. Learn more about this process and access tips to optimize drying results on the Bosch website. If you need further assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you.
Does not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing ability is fair but the drying is absolutely poor. Everything is still soaked when complete even with the extra dry option. Very disappointing and will be returned.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Purchaser, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
BestBuy dishwasher failed delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is not for the product. I ended up buying the same product from Lowe’s it is an outstanding dishwasher, I love it. BestBuy failed to deliver the dishwasher and after 2 failed delivery attempts I requested to cancel my order for a full refund and made the purchase with Lowe’s they had my delivery scheduled for Wednesday called and moved me up to Monday at 4pm driver called and asked if it would be ok for him to come at 10am. Now that’s customer service. I love BestBuy and enjoy shopping there. The Car Audio Team that you have at Fairlakes is second to none John and his crew are amazing and should be commended.
I would recommend this to a friendBosch 300 series
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch has a good product, but this model wasn’t user friendly.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AlmaH, thanks for your review. We're sorry to hear that model #SHE53C85N has not met your expectations. Your feedback is important to us and will be shared with the appropriate teams for further consideration. Please feel free to connect with our customer care team at 1-800-944-2904 if assistance is needed. Thank you.
Weird taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this dishwasher for a couple months and my partner is disgusted by both a foul smell and foul taste they experience after using plates that have been run in the dishwasher. Not sure what to do or how to eliminate and we're past the return window :(
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Neil, we're sorry to hear about the odor issue you are experiencing with your new Bosch dishwasher. Our team would be happy to help troubleshoot this with you. We look forward to hearing from you and assisting.
Unreliable Dishwasher and Unreliable Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for two months and the drying element did not work. I contacted Best Buy and they informed me that after 60 days I can’t return it. I had the dishwasher 65 days.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KerriL, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help:
1) Fill the rinse compartment with Jet-Dry.
2) Adjust rinse aid to dispense amount according to the water type in your area.
3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s)
If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-290