Customer Ratings & Reviews
- Model:
- SHEM63W56N
- SKU:
- 5710312
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Works well. Looks old fashioned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher for a great price but it looks old-fashioned
I would recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher, it is quiet, cleans excellent, drys well. Very happy with Bosch
I would recommend this to a friendGreat dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, was in stock free delivery and installation within a couple of days.
I would recommend this to a friend- Cons mentioned:Heating element
Dead on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered brand new bosch 300 based on reviews online. Professionally installed to the manual recommendations. Hot water valve, all hooks ups etc were fine.. Water wouldn't get hot in the dishwasher. Soap wouldn't dissolve. Dishes stayed dirty and wet. Most likely a faulty heating element or thermostat. Bosch customer service was useless. Couldn't come out for weeks and threatened to charge for the visit if they didn't think it was their fault. Luckily I was within return period. Went with kitchenaid instead. Buyer beware. You've been warned.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Sean, we're sorry to hear of your experience. We would have been happy to look into this further to see what caused this problem and help get it resolved. If you have any questions we can answer, please call Bosch 24/7 Customer Support at 800-944-2904 or email [email protected]. We'd be happy to look into this further.
Great features for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DW is good quality. Recessed handle excellent for a small kitchen Performs as advertised.
I would recommend this to a friendThis dishwasher works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes great, is very quiet, and the extra top rack has been quite useful.
I would recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, but does NOT DRY anything. Do not purchase!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ccyyy, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
1) Fill the rise compartment with Jet-Dry.
2) Adjust rinse aid dispense amount according to the water type in your area.
If you have any additional questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Lrasba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes have never been cleaner-also very quite-good buy
I would recommend this to a friendVery quite and good value for money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and cost-efficient, excellent cleaning results. We love the flatware shelf!
I would recommend this to a friendNice dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job and is so quiet, i have to open the door sometimes to see if its running.
I would recommend this to a friend- Cons mentioned:Reliability
Item does not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like junk so far after having it for only about a month. The dishwasher worked only a couple of times before it started shutting down mid-cycle. It does not clean, rinse, or dry the dishes. It has been incredibly frustrating to have purchased one of the more expensive dishwashers available and then have to fuss around with it every time I want to use it just to get it to wash the dishes; and then it doesn't.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we're sorry to hear you've been experiencing issues with your dishwasher. For assistance, please call our Bosch Customer Support at 800-944-2904 or email us at [email protected] with more details and your contact information. We'd be happy to see how we can help.
Great very quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and easy to fill, cleans well,trap cleans easy also
I would recommend this to a friendsee below
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quiet and cleans nicely. I removed the top rack for large knives and cutlery.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even bring in house as they said too big. Told when I bought all dishwashers were the same measurement. Told needed ada and no Bosch available at Best Buy. Now waiting for ge ada. It’s a month and still no dishwasher. Delivery is supposed to be January fifth.
No, I would not recommend this to a friendBuyer beware - does not dry dishes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised this dishwasher received so many positive reviews. I had it installed as a replacement of a Kitchen Aid last week. I clearly did not read the specs well. It did say "heated dry" but it is definitely not and does not have a heating element. It uses a "efficient" green method called "condensation drying". Horrible. After the cycle is over (2.25hrs) the dishes are completely wet. Not dry at all. I called them and they suggest to 1. leave the door open after cycle is finished, 2. leave them in the dishwasher for 2-3 hours and 3. use the rinse aid. So this is three additional things I need to do to get clean dry dishes. That's ridiculous. I had high hopes for the Bosch line based on reports. But I don't want to dry dishes using a $1,000 dishwasher. That's what I bought it for. The process should be turn on, wait and put dishes back in the cabinets. Buyer beware. Unless you're the green type.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Anonymity2022, thanks for your review of model SHEM63W55N. We're sorry to hear about your dissatisfaction with the drying results. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. The PureDry® Condensation process works by heating the dishes with hot water during the final rinse. The cooler stainless steel then pulls the moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It is important to note that plastics don’t absorb heat like cutlery or china and don’t dry as well. To maximize drying, we recommend turning on the Intensive Drying option. Instructions to turn on this setting can be found on page 33 of your Use & Care manual. You can also find troubleshooting tips on page 41 of the manual. If these suggestions do not resolve the drying issue, please connect with our Customer Care team at 800-944-2904. We'll be happy to provide real-time troubleshooting assistance and determine if service is necessary. Thank you for choosing Bosch.
great dishwasher, quiet, 3rd rack.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier, stainless, professional installation, very happy
I would recommend this to a frienditem is great. service at store not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will most likely not make another purchase at this store
No, I would not recommend this to a friendso far great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch products are the best. I had this dishwasher in my other home. This one Is great
I would recommend this to a friendSuper quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. We feel super spoiled. Purchased at the Best Buy Outlet!!
I would recommend this to a friendAmazing dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for my Mother in Law and she loves it.
I would recommend this to a friend