Customer Ratings & Reviews
- Model:
- SHEM63W56N
- |
- SKU:
- 5710312
Customer reviews
Rating 4.5 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Too expensive
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We expensive product. I wish they had a better sale pricing. Not sure why this product is so expensive
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, thank you for this feedback. We've forwarded your comments to our planning and marketing teams for their review and consideration.
- Cons mentioned:Smell
Rated 1 out of 5 stars
open-box
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a LEMON and knew it, it was a bargain, but should have known better. It must have been caught in a flood, can not get that smell out of it, I have put clean dishes in it, they come out dirty. It sits there and looks pretty, but that's all it does. Buyer beware of open-box appliances.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Bad dishwasher for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry and dirt is still on the dishes even if used extra dry and sanitize
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 1 out of 5 stars
Good dishwasher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Bosh 300 series dishwasher, does a very good job cleaning the dishes and is very quite doing it.
I would recommend this to a friend Rated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. It's a lemon. Best Buy cannot replace after two weeks sober are stuck with it
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating mechanism broke after 2 months. Can't get ahold of anyone to help return product.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Brodysafa, we're so sorry to hear about this issue with your dishwasher. Please call Bosch 24/7 Customer Support at 800-944-2904 or email [email protected] with all the details and your contact information. Our team can assist with getting repair service.
Rated 3 out of 5 stars
Dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a descent dishwasher, but I don't care for the controls on the top inside of the door. Also, quality does not seem very good.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PJJJ, thank you for sharing your review and experience with your Bosch dishwasher. We're sorry to hear of your disappointment. We will be sure to share this information with our product team.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Would never buy this dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only giving this one star because I had to give it something. Purchased this in June of 2020. This is the second Bosch dishwasher I have owned. The last one's mother board went out. Less than 2 years later, I had the same issue. Warranty only good for a year. Will never buy anything Bosch again.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Chris, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached 24/7 customer service team at 800-944-2904
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had originally purchased a Samsung DW80F600UTS dishwasher in 09/2015. During that period we had it repair 3 times. Thankfully we had the Best Buy Geek Squad Protection Plan so it didn't cost us anything for the repairs. But at the last repair we were told that they would not be able to repair our machine any longer because the cost to repair our machine would exceed the value. So since we had the Geek Squad protection our repair tech got everything arranged and called me back and said to go to Best Buy and pick out a new machine. On 6/2017 we had decided to get the Bosch SHEM63W55N. We are so happy with this choice. We are not dish rinsing people, we just scrape the chunky stuff off and put it in the dishwasher, we have never had to rewash a single dish. The machine is very quite (we don't have to turn the television volume up while washing a load) and does an excellent job in washing. A million times better than the Samsung (booooo) and the Bosch looks nice. There is a count down easily visible so that I know how much time I have left in the wash cycle (Love that). We did notice in the beginning that after the wash our dishes was damper than usual, so I increased our water heater by just a little bit and prior to starting the dishwasher I would wash the sink out with hot water instead of washing it after I start the dishwasher. Also we crack the door open to help with drying and cools them off for easier handling. So far so good. Make sure you use a rinse aid. I'm just really happy that we are out of our Samsung nightmare and decided on our Bosch. We did purchase the Geek Squad protection on this one too. I don't foresee us using it but you never know.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because my previous machine, Bosch 500 model was great. This model is terrible, the middle arm spray does not get the cups clean. I thought the only difference between the 300 model would be less options, but the cleaning is actually much worse. I do not recommend.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi jmd1, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
No delivery of appliance as yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the dishwasher June 12th. We have yet to have someone deliver and install it.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have run it about eight times and I can’t get this terrible smell out of it. Smells almost like sewage. Also, knives on the upper shelf are not being cleaned because of the overall design. There is a plastic bar that goes al the way across and blocks the water. I will have to use the utensils rack from now on. If I can get the smell out of it then I would recommend it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Need to be fixed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One problem, the inside of the dish washer is always wet when you open it when it is finished. Yes
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry the dishes well — even when set on sanitize and extra dry. I even tried raising the default heat temperature to the highest setting. It does not have heating elements. My previous Bosch dishwasher was excellent. Best Buy was great and did an exchange for me. When installed, I’m hoping the new GE dishwasher does a good job.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Recommend against this model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months in, 1 month after warrantee expires, power goes out. A huge expense with a parts waiting period on 1 month. We were recommended this model, I recommend against it based on our experience.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi User, thank you for your feedback. We understand out of warranty repairs are disappointing, and we apologize for the inconvenience. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
- Cons mentioned:Smell
Rated 1 out of 5 stars
NOT HAPPY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch dishwasher stinks and all dishes, cups, glasses washed in it come out smelling and I have to wash over by hand!!!! Have not had time to contact anyone about this due to just got home from cruise and a dog that had to have emergency surgery.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello Gail, thank you for your feedback. We're sorry to hear you're experiencing an odor in your Bosch dishwasher and we'd be happy to help troubleshoot this. Please contact our 24/7 Customer Support center at 800-944-2904 or email us at [email protected]. Thank you, we look forward to hearing from you.
Rated 1 out of 5 stars
Leak Damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First wash cycle flooded the kitchen and lower ceiling.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi reddug, we're so sorry to hear of this incident with your dishwasher leaking. Your safety and that of your household is our top priority. We would like to gather more details to see how we can help. Please call our 24/7 customer support team at 800-944-2904 with your contact information.
Rated 3 out of 5 stars
Good service but average performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was delivered and installed on time. Alittle cumbersome in the instructions and washing so far is average
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
So far not very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ran it 3 times by now. The pros are: it is very quite, it looks very nice, and it washes better than our old 22-year old Maytag (not better though than our Maytag a year ago). And there are several things that I wish are better. I was very excited about the 3rd rack but once started to use it, I changed my mind: it takes time to place the silverware flat one by one and the same with taking it out after it’s done. I now use the traditional way, the basket. And I took out the 3rd rack to rather make more height space for the 2nd rack. Perhaps the 3rd rack can still be used for some flat pieces like pot lids. It doesn’t dry well. Most dishes still have some moisture after 2.5 hours of its cycle. I never had this problem with my old dishwasher. As a result, the wine glasses are never sparkle clean. Also, it somehow feels smaller than it is when it comes to loading dishes. It must be the design of the shelves that doesn't allow to use it fully. There is a lot of fuss about Bosch dishwashers among sales people at the appliance departments. I went to several stores and heard all the same: Bosch only! The price is inflated and the quality is just very average. I bought it at BestBuy and I am not sure it was a good decision. I want to see how long it lasts.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friend Rated 2 out of 5 stars
I was disappointed with this dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet, and I love the top shelf (drawer)... however the machine smells like rotten shrimp. I called Bosch and they sent out a repair man... The repair person said it is the type of drainage/plastic that is being used. I have had it 4 months and it still smells. this has nothing to do with Best Buy but everything to do with Bosch.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, thank you for your review. We're sorry to hear about the odor issue you're experiencing and we'd be happy to assist. Reach out to us at 800-944-2904 or [email protected]. Thank you.















