Customer Ratings & Reviews
- Model:
- SHEM63W56N
- |
- SKU:
- 5710312
Customer reviews
Rating 4.5 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Did not work from Day 1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dishwasher from Best Buy with installation. Bottom rack dishes were not getting clean. The bottom spray arm was not spraying. Geek Squad came to repair but not successful. It's going back. Buying local where I can get someone on the phone. Beware if you buy the installation then return a broken item they will argue about refunding the installation charge. Disappointed in Bosch and in Best Buy.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Missing parts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as open box excellent. Was missing parts and front legs damaged. Also price on sticker was less than I paid for it.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't like this at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not clean or dry the dishes, my husband got it because of all the good reviews he was mislead.. I do not recommend this dishwasher at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Zero Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product and the Bosch company receive 0 stars from me. The unit I received stopped working due to a hole in the stainless steel tub. The unit was defective. After 5 weeks of dealing with Bosch, they finally sent a replacement unit. It was also defective, and I am still without a dishwasher!
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not packaged correctly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the second delivery that came in damaged after a two month wait.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we are sorry to hear this has been your experience. This sounds very unusual. We recommend contacting your dealer for delivery related issues. If you have a service related issue, please call our Bosch Customer Support department at 800-944-2904 with the model number and your contact information. Our team would be happy to help.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
LOVE this dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this dishwasher - best I've ever used. It cleans virtually everything, and unlike other dishwashers, actually dries the dishes before I need to unload them. Perfect! It is extremely quiet. We recently moved and I am looking to purchase this same model for the new house.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rackCons mentioned:Reliability
Rated 2 out of 5 stars
Great dishwasher for 5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news: Dishwasher has done a great job for the first five months of owning it. It took the first couple of cycles to figure out that rinse aid is a must if you want the dishes dry. Otherwise they were always wet after the cycle was complete. This model has plenty of space for the dishes and are also adjustable. The third or skinny drawer is great for silverware. We took the silverware basket out of the bottom rack to create more space for plates, etc. The bad news: All of the sudden the lights on the display started to flash and will not turn the dishwasher on. We have called Bosch and since it is only 5 months old it should be under warranty. However, it will be a week before the technician can come and diagnose the problem. So we will be out of a dishwasher for at least a week, maybe more. We are highly disappointed in the short amount of time before we had an issue and the customer service seems to not really care. We will also have to leave work to let the technician in to look at it. I will update this after the technician has been here to diagnose the problem, good or bad.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friend Rated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has been a horrible, terrible experience!! The dishwasher was faulty..and we had to pay an electrician to find that out. We returned the dishwasher and are STILL waiting for refund. We will NEVER buy anything from Best Buy again!!
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Whew! Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After all the research, this was the choice. But, some reviews said otherwise - primarily the "doesn't dry" complaint. This was definitely the right choice! Great machine! Dries beautifully. So friggin quiet! Dishes SO clean (without rinsing/soaking)! Wow and whew! I suppose there are lemons but not ours! Great machine. Best Buy install team were perfect - quiet, professional, and effective. We are 60 days into it - using it nightly - no negatives! Oh, and have to say - having the controls facing out is OUTSTANDING - terrific feature not available generally. 1st Bosch machine - I like it.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Goog value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is defective being exchanged Defective top rack door opens during cycle wash
I would recommend this to a friendRated 1 out of 5 stars
Bosch 300 Series Does Not Live Up to Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently returned this dishwasher after having it only two weeks because it was noisy and didn't dry the dishes at all. Was expecting better from Bosch since we paid quite a bit of money for it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi BoschIsNotGreat, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team.
- Pros mentioned:Cleaning performanceCons mentioned:Smell
Rated 3 out of 5 stars
Need to open door to dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes just fine. The adjustable top rack is a pain to adjust up and down. If you don’t use a lot of dishes (small family, single person) the inside starts to ABSOLUTELY WREEK with a sewer like smell as your waiting to fill it up which could take days. I’ve read another review that said the same. In order for your dishes to dry completely you need to open it after cycle finishes, shake off all the water that had collected on top of cups and other places like Tupperware lips and lids and leave the door open a few inches for a couple hours and dishes will dry. I had a new Samsung dishwasher recently at other house and the door automatically opened at end of cycle to dry dishes. That would’ve been a nice feature here. This is an energy saving feature so if you’re wondering if it’s because the dishwasher is junk that’s not the reason. It’s so it can be energy star and efficient. However, it should come with an option to bypass this if you need dishes washed and DRIED quickly like during the holidays. Not sure if I could recommend this because of the horrible smell.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friend Rated 1 out of 5 stars
Does not dry dishes - AVOID!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dishwasher I have ever owned. It does not dry dishes at all - even on the extra dry setting. I've noticed this trend is starting in the reviews. Buyer beware.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Jesse, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
1) Fill the rise compartment with Jet-Dry.
2) Adjust rinse aid dispense amount according to the water type in your area.
If you have any additional questions, please feel free to call our Bosch 24/7 customer service team at 800-944-2904..
Rated 1 out of 5 stars
Painful experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost finished 2 cycles... Being the most frustrating and painful experience since. No one wants to help. A yoyo on the phone, hours spent... 2 service visits with no success. What a disaster.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Leev, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t rate it, as I bought it. Delivered by Best buy, it was damaged, got another one, damaged exactly the same way. Waited for months for this dishwasher….still no dishwasher
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Mandajean51, If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
Rated 1 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher leaked the first time it was used after being installed! I have tried and tried to get help and can't get anyone to come look at it or fix it!!! I'm done with Best Buy!!!
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we're sorry to hear you've been experiencing issues with your Bosch dishwasher. For assistance, please call our Bosch Customer Support at 800-944-2904 or email us at BoschCare@bshg.com with more details and your contact information. Our team would love to help.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
“Shining Dishes”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bosch 300 series dishwasher is the best dishwasher I’ve ever owned. The dishes come out sparkling clean. It doesn’t matter what setting I use. Very quiet operation. Very spacious interior. Easy to use control panel.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Not good at drying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry even at highest drying temperature. Might have been used
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
1) Fill the rise compartment with Jet-Dry.
2) Adjust rinse aid dispense amount according to the water type in your area.
If you have any additional questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
No refund issued after return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got refund . Called customer service. Went to store . No one solved the problem
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Ayman, we're sorry to hear of this issue. We'd like to learn more to see how we can help. Please email BoschCare@bshg.com with the specific details about this refund, what was returned and your contact information. We can review this further for you.
Rated 1 out of 5 stars
Fluck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item never worked. Had to return after 3 visits from GEEK squad. They could not fix.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friend















