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Customer Ratings & Reviews

Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1029 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 1,029 Reviews
  • Rating: 1 out of 5 stars

    BOSCH customer service treat me like thief!

    Posted
    JeepRunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    First E-mail to ask how to E-mail them about the dishwasher has scratch issue, able to take a picture send it over, 1/3/18 this is what I received : In regards to your inquiry, we created a file on your behalf please send a copy of your purchase receipt and pictures of the inside of the unit. Should you have further questions please contact us directly at 1-800-944-2904 1/24/18 ( responsed 3 weeks later ) In regards to your inquiry, thank you for sending the requested information, unfortunately we didn’t see the complete FD number, please respond directly to this email with the requested information. Thank you again for allowing us the opportunity to respond to your inquiry and we hope this information helps. ( I registed this dishwasher online they should have this number, can't trust this brand again, not serious about the stuff issue. sent the FD number over on 1/24/18 until now has't got respon yet!) BTW : The dishwasher they recommand "finish" has strong chemical smell, got me headache, and the disheshs never dry.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet but quirky

    Posted
    Cheese
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    There are some good features, but some of them are hard to get used to. Overall it is very good and soooo quiet that I cannot tell if it is on. The silverware basket is cumbersome and you have to put the silverware in it so that the spoon or fork etc. part is sticking up, but knives are OK. So when you unload it you are touching the part that goes into your mouth, which I find not too sanitary. However, if you don't use the top doohicky you can put them in the other way. The third or very top shelf is great for putting utensils, bigger knives, and even smaller dishes. The operating panel takes some learning how to set it and using all of the nifty features. I still refer to the manual. The dish racks are sometimes difficult to figure out how to put the items in. For instance a cereal bowl does not 'nest' very well in the second rack. The tines are closer together than what I am used to, but allow for more dishes, which is good. The cup for the detergent is awkward to me. There is a nasty smell when it is new even after running it. I believe it is from the dish racks and what they are made of. I have noticed that it seems to be going away the more I use it so I hope it goes away completely. Others have complained about the drying and it isn't any different than what I had before so it just is physics. Overall I love all the extra features and am hopeful it will be reliable and last for a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    1 month in and great so far

    Posted
    Chris
    • Verified PurchaserVerified Purchase

    Very pleased with my Bosch 300. Replaced a 10 year old GE, which we only ran at bedtime because it was so loud. Very happy to say that we can run the Bosch at any time because its quiet (at first we wondered if it was even running!). A clean now takes longer at about 2.5 hours, but who cares? Drying is adequate, not perfect but definitely better than our old GE. I'm sure the metal tub of the 300 series is part of the reason it drys better (part of the reason we opted for it over the 100). We also use Jet Dry. Feel like a sucker but the sample got us hooked. That, and we're too lazy to disable the red light that comes on when the Jet Dry is empty - yes, we're lazy. Still water on the bottom of coffee cups when it's done, but it's much better than our old dishwasher. 3rd rack is a nice feature that I underestimated. Opted for Bosch because reliability was my number one concern. Can't attest to that seeing as how we've only had it for about a month, but so far so good. Installed it myself - wasn't bad. Spent most of the time finding an adapter to mate to my existing flex drain pipe.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just average

    Posted
    Ringo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Read a lot of reviews before deciding to buy this Bosch dishwasher. It's a pretty quiet machine and cleans very well. However, it's kind of annoying that it doesn't vent out the steam. I need to make sure that I open the door after the cycle is complete; otherwise, there is a lot of condensation on the door and the interior starts to smell moldy. Also, the interior is considerably smaller than our last dishwasher--even after you take out the ridiculously large silverware container (and use the top slide out tray instead). I bought the model with the display on the front panel, so no red dot on the floor. It's easy to use and completes the cycle in about 2 1/2 hours (normal cycle with sanitize and extra heat dry). The dishes do come out dry, the only water on them is the small amount deposited on the bottom rim of our coffee mugs. For the price range it still might be one of the better ones out there. Finally, I totally recommend purchasing (whatever you finally decide to get) from Best Buy--their service technicians who installed it were very friendly, professional, and took additional steps (at no additional charge) to insure proper installation.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I guess I’ll never know

    Posted
    Flag42
    • Verified PurchaserVerified Purchase

    Ordered the dishwasher online and set up a home delivery. First dishwasher arrived and the kids they sent to install it told my wife the the water line threads were stripped so they would need to order a new one. OK things happen, no problem. Best Buy set a a new delivery date and were cool about it. A week later the same geek squad team showed up, started the install and the machine gave an error code. The guys apologized and said they would bring out another one. I called the Best Buy Service number, soonest they could get it in and delivered was over a week later. I explained that this process had now gone on for over 2 weeks and that after the 3rd week I would still be out a dishwasher. I was bounced around between customer service and the store desks for 2 hours with no answer as to how to more quickly solve the problem. I ended up canceling the order, driving to Home Depot and installing a different brand myself in about 3 hours. This was my first appliance purchase from Best Buy and my last.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans well very quietly

    Posted
    grimmace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dishwasher does what it should, cleans dishes well. The button interface is easy to use and worked fine. Using the third (top), rack for utensils allows you to remove the traditional utensil basket from the bottom rack and have more room for dishes. The dishwasher has a lot of options for accommodating dishes. You can raise and lower the middle rack, lay down supports, remove the utensil holder. This way you can get in a lot of dishes and some odd shaped items. Bosch recommended using Finish products, so I got the Finish dishwasher cleaner and ran it through a cycle. The slight new dishwasher smell was removed after that. From heavy to auto setting, so far everything has come out clean. Dishes can be a little wet if you remove them immediately after the cycle is done with normal dry. I just let them sit a bit longer, or you can select extended dry. The Bosch was more expensive than other brands, but had more options, and runs quieter. BestBuy had free installation with I got the dishwasher, and that brought it in line with the price of most dishwashers in the $5-600 range after including setup and installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impress your friends & your Mom with clean dishes!

    Posted
    MiladyJenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Dishes and coffee cups leave you feeling particularly dirty? You'll love this dishwasher! Sleek, pretty darn close to running silent, pretty easy to use. I love the extra top tray! It is a bit more high maintenance--things to clean once or twice a month, and the dishwasher cleaning takes about 2 hours on the auto cycle. Really...it does! So we run it at night when we go to bed or before we leave for work. But it is super. I also love the full metal insides. We had some problems getting this thing installed--only because a required part was left out. It took us over an additional week for this to be installed. So my kitchen had a gaping hole where the previous dishwasher had been removed. I contacted the store and nobody returned my call. The assistant manager finally was connected with me after my 5th call. I never did get to speak to the manager like I requested. I even posted on the BB facebook page asking for help and that amounted to..."sorry, can't do anything". How Best Buy manager and even the national office did nothing was very frustrating. So this does give me pause about getting appliances from them again. But hey, my dishwasher is the envy of my family. So there's that!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Fine Product

    Posted
    Marylander
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We did a lot of online research and had narrowed our choices, but wanted to see the candidate dishwashers before buying. We preferred the Bosch because it was described as very quiet, great at getting dishes clean, and specious inside. Best Buy had the best price and the earliest delivery. Discussions with the salesman indicated that the 300 series was our choice - the extra features of the 800 series were not of interest to us, and the 500 series did not come with front controls. (We were especially interested in the timer display being visible during the cleaning cycle.) The unit was on the floor (albeit not in black) and looked just fine. It was delivered on time and installed in the slot previously occupied by an old Kenmore which had stopped working after over 10 years. We've used it over a dozen times since then. My study is next to the kitchen, and I can't tell when the dishwasher is running. We tried the 60 minute cycle and found that it gets all the dishes clean, so there's no need to go with the two-hour-plus cycle. As reviewers have said, we had to experiment with loading our dishes, especially the bowls. We're still not there. When we optimize the geometry, I'd be happy to raise the rating to a "5."

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great choice, quiet and no issues

    Posted
    foovius
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the Bosch 300 series 6 months ago, and installed it myself. No problems with the installation and no problems at all since, which is NOT something I could say for its lousy Kenmore predecessor. The dishes come out far cleaner than any of my prior dishwashers. I've seen reviews saying that dishes don't get dry, and true, there are wet spots but that's true for any other dishwasher. When I actually read the instructions and follow them, I get dry dishes. The only smell I've noticed from the dishwasher (which I let air dry when we're going to be away for a few days) is the smell of the drying aid. This dishwasher has been quiet and excellent. I like the front-side controls, which lets me know at a glance what's going on. My previous dishwasher had the hidden controls and that caused a lot of problems--both lack of visibility and also with moisture getting into the system. The only con for the Bosch is that it's a smaller dishwasher than my Kenmore, but realistically it's fine. When we've got a full house we just end up doing more loads, but for a family of 3 or 4 it's been just fine. So far, I've got nothing but good things to say about this one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cleans well, dries terribly, installation hassles

    Posted
    RobertonBB

    The dryer is quiet and cleans well (though the cycle is 2.5 hours). However, even when using rinse aid and the Sanitize setting (per instructions for maximum drying) the dishes and inside of machine are soaking wet when the cycle is complete, so you have to use a dish towel before putting the dishes away. The "free installation" from Best Buy was a nightmare. They initially just dropped off the machine and left it in my living room. I then had to spend several hours on the phone in multiple calls with BB to schedule an installation date four days later. Then, the installers did not show up on the appointed day. I had to spend yet more time on the phone scheduling another date. Finally, the installers arrived, a week after delivery, and installed it fine. But what a hassle to get it done.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Prior reviews are accurate. Read them!

    Posted
    Justforpoints
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We’ve had this dishwasher for approx 3 weeks now and are relatively happy with the purchase. PRO’s: this machine cleans dishes very well, including dishes that have not been pre-rinsed before loaded. The Bosch is also unbelievably quiet! I’ve had to double check to see if it was actually on. CON’s: all the prior reviews that mentioned the issue of dishes not drying is spot on. Even after using the added heat dry, they are still wet. What was also accurate is that you are limited on loading capabilities. If you go through a lot of wine glasses or stemware, this is not the unit for you as the prongs are laid out in an odd way. Luckily, we are fans of red solo cups so not a huge issue for us. ;) All in all, this is a good machine that does its job well. Just be sure you are okay with semi-wet dishes and you go easy on the stemware use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Made the right choice

    Posted
    kdhjlm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After researching dishwashers relentlessly, I finally settled on this one. After using it for a little over a week now, I can say that I think I made a good choice. Most important, the dishes come out spotless every time. I use all 3 racks and everything is clean regardless of what rack. I use Auto for more dirty dishes and the speed60 cycle for just normal grit and grime. Both work excellent. Auto takes roughtly 2 - 2.5 hours. The one thing I will say is that my plastic bowls/cups are still wet even after using the extended dry feature. Not a big deal for me as I just open the dishwasher a bit and let them air dry. I'm in no rush to put them away. Have to say that I really like the 3rd rack. On a few occasions when I had large pots/pans, I removed the silverware rack on the bottom shelf for more space and put all my silver on the 3rd rack. Everything comes out clean which is the #1 reason to have a dishwasher and the reason I give it 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Upgrade !

    Posted
    Dobber
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Wow, dishwashers have changed in 19 years :) This Bosch is great, more storage and much quieter than our old POC ! A normal cycle takes 2 hrs and 15 minutes.... that's 75 more minutes than our old machine, but they claim it saves water and electricity - we'll take it (if true). We like the control panel on the outside with digital red lights... no guessing if the machine is running because it's soooo darn quite. We've been running just over a month (25+ washes ?) and do not have any complaints. Shoutout to BestBuy and their install contractor. We purchased with free delivery and free install and both companies did not disappoint. Free was free, timely delivery/install and haul away of old unit with no mess behind was a pleasure to see !!! Thanks, we'll definitely do business again w/Best Buy !!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It really works great!

    Posted
    DishwasherDad

    Love this dishwasher. All of my silverware fits in the top tray so I've removed the baskets (family of 5). Everything comes out clean and I don't mind the fact that dishes don't come out completely dry. Mine has never had a bad smell, this seems to be a common issue but I have never experienced it. It's very easy to pop the filter out and clean it once in a while. This unit is beyond quiet! Now if only I could get a Bosch tech to come out and explain to my mother in-law that she doesn't need to wash the dishes before putting them in the dishwasher (she won't believe me no matter how many times I tell her and looks at me like I have 6 heads when I tell her about the food particle sensor lol). Great washer! I can tell you that if you have any of the issues that people are posting about then something is wrong. It must be an issue with the unit or improper installation. Get right on that and you will be happy when its working properly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best dishwasher I ever had.

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have had numerous dishwashers in my life, including a super-expensive Viking. This dishwasher beats them all. I purchased this model because if was one of the most highly rated dishwashers in Consumer Reports. I can see why - it cleans very well and leaavea dishes dry and spotless. It holds a TON of stuff thanks to the third rack for silverware. I never use the bottom rack silverware rack at all - I put it away and use all of that extra room for large containers and pots. I’ll never buy another dishwasher without a third rack again. The two lower racks have adjustable times and are well planned - I can stuff this thing with SO MUCH STUFF. And did I mention how spooky quiet it is? Hands down the quietest dishwasher I have ever had. I actually like running the dishwasher, LOL. This is a dishwasher you can run while the company is in the kitchen!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super quiet!

    Posted
    SailorJoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I actually wanted the model with a bar and hidden controls, but it was back ordered for 2 m and I didn't want to go that long without a dishwasher. This model is exactly the same except the controls are visible in the front. One thing about that is you know when it's running and how long it will take to finish. In the end, it's more a personal preference thing. This dishwasher is super quiet. The capacity is great, esp with the 3rd shelf. I feel like the tines on the lower rack are angled rather steeply, but maybe that's to facilitate cleaning. One thing to be aware of is that this dishwasher doesn't have a heated dry cycle. That saves energy, but you have to be sure you use the rinse aid to get everything, esp plastic, dry. If you do that things will be fine. But for some people that might be a deal breaker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    ackvil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our GE dishwasher hit the dust and we decided to replace it. I read some customer reviews and although most were favorable a few complained about its drying ability, i.e., it did not sufficiently dry dishes or glasses. The first time we used it we were surprised at its huge capacity. It handled at least 25% more than the GE. The first wash I set it to automatic with the sanitize setting. The dishes came out clean and sparkling - and dry. Since then we have been amazed at how good this dishwasher works. Plus, it is so quiet you barely hear it running. This is the fourth dishwasher we have owned since we have moved a number of times. However, this is by far the best one. We bought this at Best Buy and they delivered and installed it. Excellent service from Best Buy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not drying, poor customer service

    Posted
    averageguy
    • My Best Buy® Member

    If I could go lower I would. The dishes are sopping wet, the tub is like a rain forest. Yes I use rinse aid, I have tried numerous settings and taking the dishes out at numerous different intervals. Each time I become frustrated. I called the Bosch customer service number and was told that all dishes should be removed between 45-60 minutes after cycle is finished. I had already done that but ran 1 more load with the same poor results. No where does it say that in the manual, online, or in the sales pitch about timed removal. And if that is the case-what a ludicrous way of creating a dishwasher. Tomorrow I go back to BB to return it for a different brand. I don't want my brand new dishwasher (have used it 5 times all with the same result to be repaired.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality for the money

    Posted
    Allison
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My review will probably sound a lot like some others for this dishwasher. I was fully aware of the pluses and the minuses of this Bosch 300 series. Yes, its nice and quiet, lots of good options for washing and sanitizing. The drying option does not work great, but it is okay for me. I always run the extra dry option and it gets them pretty much all the way dry, you still may need to run a dishtowel across a few items, especially tupperware. If you do not use the extra dry option, the dishes and the inside of the dishwasher remain quite wet. Also like so many other reviews, that third rack is nice, but it limits the space of the rack for tall glasses. It is impossible to get a wine glass in without removing the third rack and I read other reviews that claimed they had a really hard time putting it back in after removing..... so I have just left it alone. All in all, it is a good dishwasher for the money. I am sure the more expensive models with give you the extras this one doesn't, but for me this one was a good name brand and does a good job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bosch makes an Great Dishwasher

    Posted
    codan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have been using our Bosch 300 Series dishwasher for 2 months and are extremely happy with our purchase. It is unbelievably quiet! I look at the clock counting down to verify that the dishwasher is on. The dishes and glasses sparkle. I find the machine works best with dishwasher pods. I didn't think the 3rd drawer was a big deal but I use it all the time for large cooking utensils and awkward pieces like platters. This Bosch also looks great and has a trimmer profile than my prior one making it fit flush with my cabinets like a built in. I like the multiple wash and dry setting options. I initially had to use the manual to get my preferred settings selected...it's not super intuitive, but I mastered it after a few cycles. Time will tell, but I have confidence in the quality of Bosch appliances. Best Buy installed the dishwasher and the guys did a great job. Consider including this dishwasher on your short list.

    I would recommend this to a friend