Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $1,124.99

Customer rating

Rating 4.2 out of 5 stars with 132 reviews

80%would recommend to a friend.

Write a Review

Rating Filter

80%
would recommend to a friend
Page 1 Showing 1-20 of 132 reviews
  • Rating 5 out of 5 stars with 1 review

    Best washer I ever owned!

    Posted .

    I got this washer as an open-box deal at a killer price. Note that it requires 240V, so unless you buy the matching dryer, you need to either have an electrician run a 240V outlet to your laundry room or convert your existing 120V outlet to a 240V, which is only possible if it's a dedicated only outlet on the circuit. If it is though, and you feel confident enough to do some basic electric work in the breaker box, the cost for this is $5 for the outlet and face plate and $10 for the double pole breaker and it takes less than 30 minutes (see picture). This washer is extremely quiet, both during wash cycles and when spinning. Compared to the Samsung HE front loader that it replaced, it is much quicker and the clothes come out MUCH MUCH cleaner, especially whites, and without using any bleach or Borax. It also has a higher spin speed than the Samsung, which means the clothes come out dryer and you're saving time and money on drying. Overall, I cannot believe that I put up with the Samsung for as long as I did.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Washer

    Posted .

    I purchased this washer to replace a failing stacked washer/dryer combo. I bought the Bosch set because the dryer is ventless and this just fits my townhouse better. First off, this washer is designed to plug into the back of the matching dryer (Only one 240V outlet is needed!) So far so good with this washer's results. It is very quiet and efficient. The matching dryer, while ventless still dries VERY well. I am surprised as Bosch's claim of only 8% slower than a vented dryer seems to be very accurate. This washer is designed to fit 10-14lbs of laundry per load and I can attest this is accurate and is efficient while washing and drying. The dryer will take some getting used to and messing around with the proper settings but once you figure it out it's a cinch! This is an absolutely GREAT product.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Small but mighty

    |
    Posted .

    Only disappointing thing with this washer is that it took almost 3 1/2 months before I received it. Wasn't Best Buy's issue but the manufactur. I'm assuming they were behind on their orders and delivery. It washes beautifully, fits plenty of clothes in one load, quite and fits in the small area we built to accomatate both washer and dryer stacked. With them stacked can not use the storage drawer under the washer so it does sit very low and close to the ground. So far It hasn't been an issue.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    $720 repair required in 2 yrs. Bosch didn’t care.

    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    I bought this washer from Best Buy online in 2017. I chose it over others in this size because I thought it was top of the line. I was wrong. Two years later, three electrical boards suddenly burned out. Repairing it cost $700, and warranty is only 1 yr on this washer. When I asked Bosch to make this right, they said they would sell me a new washer at a discount but that I would have to pay the repair service for labor of diagnostics visits and pay to install new washer. So, bottom line: don’t buy this washer. Terrible customer service for a product they know has serious malfunctions. When it was working, the washer is just okay. Buttons are a pain to use - which other reviews had said. The matching dryer from Bosch is total garbage in my opinion - usually requires two 60 minute cycles to dry anything.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Change it now!!

    |
    Posted .

    I saw the washer delivered today after work. .. See these pics!!!!! Are you kidding me? Did you give me a used? Change it now.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    WOW! This is an awesome washer!

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I absolutely love this washing machine! It's quiet, efficient, and gets my clothes clean! I love the fast cycle as well as the extra rinse and the way it spins the clothes so well that they are almost dry! This is especially useful for clothes I plan to hang dry. A few things I noticed to improve performance and maintenance is to have a dedicated towel handy to wipe the water off the door and soak up any residual water left under the grey rubber flap around the circular opening. Water always collects there and if you don't soak this up with a towel, mold can grow over time. I also decided to add the detergent directly to the washer chamber instead of using the upper fill cartridges to avoid gunking up the interior tubes/slots that can also encourage mold growth. This was advice given to me from a relative with a similar machine. I do suggest using the slots for bleach as directed in the manual. Overall, an excellent machine! I only wish these compact machines were better priced, as they are all currently around twice the cost of a regular sized washer. (from all manufacturers) Somewhere around $600 seems more appropriate.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great washing machine but needs 240 volt

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The washing machine is great but it requires 240 volt and nobody at Best Buy was aware of that. I paid for installation and when they installed it they said that I needed a German electrical plug adapter to make it work. They said nothing about needing a 240 volt outlet. The panel would light up but it would not work. The Greek Squad said that I they would replace the washing machine but the same thing happened. The Geek Squad then send a technician who finally said that I needed a 240 volt outlet. I then had to get a 240 volt line installed and then it worked. It would have been much better if the sales person mention that it needed a 240 volt outlet.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great so far

    |
    Posted .

    I purchased this washer / dryer based on excellent reviews in Consumer Reports. After reading the reports on Best Buy, I was concerned about the dryer; however, I decided to make the purchase because Best Buy had an open box set at a great price, and because the space I have for a washer dryer no longer fit a standard set. I have found the drying time to be significantly more than my old, standard-size dryer, but I didn't experience the same issues of my clothes not drying that other reviewer's mentioned . They are steamy when I take them out, but after about a minute, they seem to be fine. Both the washer and the dryer are compact, quiet, and have been a good purchase so far. I did have some significant issues with delivery and multiple random rescheduling of my appointment by Best Buy, which was incredibly annoying and time-consuming. The delivery fiasco nearly ruined the experience for me, but I do like the product so far.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works well, good capacity in a small size

    |
    Posted .

    This washer works well for us. It has surprising capacity for such a small size. It is one of the few that will fit into our small laundry closet. We had a similar Bosch model before, that finally died after 18 years of use. The only thing to be aware of with this washer is that the door is not reversible, so be sure that the way it opens works for your location.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    We would recommend for tight space/condo living

    |
    Posted .

    Looks great Runs quietly Good choice We like these machines We bought washer and dryer and have no issues so far Easy to clean ventless dryer Wish we knew about this years ago but noone steered us in this direction But Bosch High end like buying a Mercedes Benz in Washers and Dryer department

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Completely Satisfied

    |
    Posted .

    Great Machine! Just make sure that you are ready to install it. It requires 240V. The unit it replaced was 120V.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Solid, quiet, energy effcent washer.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Replaced my 2002 Bosch washer with this new unit. Excellent job cleaning whites and darks perfectly. Requires only small amount of detergent. Spin cycles truly extracts most water so laundry is moist not dripping. The 17 lb load capacity is a just the right amount for me as I have arthritis in both shoulders. This new washer lives under a standard high counter with my 2002 Bosch dryer. Which is so convenient to plopp the laundry on the counter to eventually fold. The Bosch is a more expensive product but I feel well worth the extra expense. You get what you pay for!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    WOW!!!!!!!!!!

    |
    Posted .

    I'll have to admit, I was very skeptical buying this washer! After 2 months of heavy use... all I can say is WOW. I absolutely love it. The price is high but so worth it. My clothes feel so clean and soft. I have done so many loads and have not had a single issue. It even fits my king size comforter! I am a bosch fan for life now. You will not regret this purchase!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Quality through and through

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is quality through and through. Quiet, very easy to use, stable and just doe the job with no fuss. We've owned pretty much every brand there is of appliances, and Bosch/Siemens just stands out.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Okay, but not great

    |
    Posted .

    I ordered these to replace previous versions that were generally okay, but, when there were issues, too quickly, it would have cost as much to repair the washer as to replace both, so I ordered the new ones for delivery to my contractor. They have not yet been installed, which will occur at the same time as other work, it does not seem as if the machines’ updates affect operation in any meaningful way. While the concept of draining the dryer through the washer is great, in operation a meaningful amount of water is left behind and the cleaning up / drying up after each use is time consuming and messy.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a great washing machine and very quite. This replaced another Bosch that was almost the same model that we used for many years. We could have repaired the previous machine but saw some minor feature upgrades that we thought would be an improvement. We bought this as an open box sale for a good discount.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Mixed feelings.

    Posted .

    Use it for three months, I love a lot of things about this washer, it is quiet, uses little bit of detergent and water, does great job, small but capable of doing large laundry. My concern is that after using it for three months drain got clogged with few hair and little bit of lint. I had to call service to clean it and pay $110.00 for service because it is non-warranty service. I really hope it was only one time and is not going to be routine. Another issue that I am not happy about is when cycle is done and I open the door there is water collects (1/2 cup) on the bottom of rubber gasket that needs to be wiped before getting laundry out. I called service and nothing they can do about, "it is how machine was designed" WHAT??? I simply have a little towel and wipe it out before taking laundry out. So, I love most of it and have some trouble with few things. I hope with a ruff start it will get better and no more problems. It is most expensive washer on our market, better not cause me any more greave.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is an absolutely beautiful machine

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is an absolutely beautiful machine that does it’s job very well

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wonderful Machine

    |
    Posted .

    This is an amazing machine. Perfect for Condos and so quiet. Many cycles to choose from and the clothes just seem brighter to me. It holds an amazing amount of clothing, uses little water and detergent. I recommend it highly.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect results......CLEAN!

    |
    Posted .

    As expected from Bosch, this small machine delivers on quiet complete cleaning. Super fast spin leaves clothes ready for indoor drying without need for an electric dryer. Compact so accommodates small load sizes only, which allows for the rapid spin. Perfect for a euro-style spare bathroom, or other compact utility area. Wide selection of washing cycles are easy to access. You get what you pay for in this machine.

    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.