Customer Ratings & Reviews
- Model:
- B36CD50SNB
- SKU:
- 6439106
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the quiet operation, spacious design, and counter depth of the 500 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator. However, some customers have experienced issues with the ice maker breaking multiple times. There are also concerns about the product being overpriced.
This summary was generated by AI based on customer reviews.
Pretty good refrigerator, poor warranty support.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was pretty good for first 10 months. I have a warranty issue with the ice maker. I went through the service providers the manufacturer provided and no one will do the warranty work. I called the manufacturer and they also are having trouble finding someone to come out to fix. Very frustrating. I am in a large metro area.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Matt, thank you for your review. We're sorry to hear about the trouble you're having obtaining warranty support. Our team is happy to continue to work with you to resolve this. Please feel free to contact us for updates, or to discuss your case further. Thank you.
- Pros mentioned:Quiet
Glad I bought this one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the LG it replaced. Lots of Ice (routinely ran out with the LG). Seems more roomy too.
I would recommend this to a friend No problems with ice maker.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost chose a different refrigerator due to the complaints of ice maker failure. After 9 months, I've had ZERO problems with mine. My experience has been very positive. Great 'fridge for the price!
I would recommend this to a friend- Cons mentioned:Ice maker
Defective Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but the ice maker was malfunctioning upon delivery. Almost a year later, after three service visits from Bosch, we are still having the same problem.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi BrokenIceMaker, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your ice maker. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
- Pros mentioned:Quiet
bosch 500 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious and ice maker and water dispenser works great. a bit pricy
I would recommend this to a friend bosch refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only had this refrigerator for one month, but i like it so far.
I would recommend this to a friendStay Away From This Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give this zero stars I would. The fridge and manufacturer are the worst I had ever worked with . The ice stopped working after 3 months. The lights went out. Bosch likes to visit me and this issue is going on 4 months
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Enrique, thank you for your review. We're sorry to hear about the trouble with your refrigerator. Our team is happy to look into your case and assist with resolution. Connect with the Bosch team directly for more information.
NO Ice Maker in the Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Very well made and lots of room for its size. Unfortunately, it doesn't have an ice maker in the freezer. Only an ice tray. Very decieving.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Roomy-water and ice dispenser works very well. Initially we had trouble with ice dispenser-Best Buy was great about replacing refrigerator after repair failed
I would recommend this to a friendA good fridge to recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great fridge. Used for a year plus and everything works great. Sometimes there are minor noises but overall it keeps food and vegetables refreshing really well.
I would recommend this to a friendPleased with our purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very pleased so far with our new Bosch-500 Series 21 Cu. Ft . Refrigerator. There were other cheaper options, but we decided to buy the best. In addition, we were quite happy with the delivery and set-up by Lucas and his assistant from the Charlottesville, VA, store.
I would recommend this to a friendKnocking Noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine with one exception - a terribly loud knocking noise occasionally comes from the ice-maker.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RichardB, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached by calling 1-800-944-2904.
Bosch Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left front door doesn’t fully open , even after new replacement part was installed. Also the plastic drawers are cheap and do not slide easily.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MikeR, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
So far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first Bosch appliance and so far, so good! I love the sleek look, and the lighting on the inside! The wider, counter depth fridge makes it so easy to see everything inside. Nothing gets buried behind other items! The door shelves are good sized too.
I would recommend this to a friendGreat looking abd roomy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and very roomy. We upgraded from a 7 year old much larger, working Samsung. Despite being counter depth and the old one sticking out in the room it qas so large the Bosch holds more. Great engineering inside.
I would recommend this to a friendCold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and freezer but ice maker is problematic.
I would recommend this to a friendToo noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the refrigerator because it made so much noise and decided to buy another brand.
No, I would not recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to find higher end fridge without breaking the bank and this filled the need.
I would recommend this to a friendDents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice but dents in fridge upon delivery by bestbuy.
I would recommend this to a friendBosch cnter depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted, fits space, and is no noiser than any other refrigerator as others have indicated on other sites.
I would recommend this to a friend
