Customer Ratings & Reviews
- Model:
- B36CD50SNB
- SKU:
- 6439106
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the quiet operation, spacious design, and counter depth of the 500 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator. However, some customers have experienced issues with the ice maker breaking multiple times. There are also concerns about the product being overpriced.
This summary was generated by AI based on customer reviews.
ok frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the first frig four weeks ago and the doors didn't shut and seal and the inside drawers didn't close on the way which is why the three stars. Got replacement two days ago and so far so good...doors and drawers are all closing...too soon to give out more stars..the shelving on the left side is very narrow and depending on what you put in them it can pop out when door is opened on that side. I like how the it is backlit which lights up every part of the interior. Outside easy to wipe off fingerprints.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Emma, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your fridge. We are glad to hear the new fridge is currently working properly. If you have any further questions or concerns, please feel free to call our 24/7 customer service team at 800-944-2904.
Bosch Fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, Great lighting, Lots of room for things and good use of small spaces in doors etc!! so far so good!!
I would recommend this to a friendGreat refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Plenty of room inside. Freezer space is also excellent.
I would recommend this to a friendGreat buy & worth the extra$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price for a great refrigerator. works great.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I would recommend that you measure where you plan on placing the unit.
I would recommend this to a friendBosch 500 series refrigerator review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent finish and design. loved the idea of water bottle auto fill option in dispenser.. also ice cubes are nice
I would recommend this to a friendVery Pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first French Door refrigerator and it is taking some getting used to but overall I am pleased
I would recommend this to a friendDon’t buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst piece of garbage one could purchase. Icemaker has not worked since purchase with 3 visits from Bosch certified repairmen
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Bert, we're sorry for such a frustrating experience. Its unusual for issues to arise again, especially after a service repair was successfully completed. We do recommend contacting the Bosch authorized service company who was just recently there to conduct the repair. If they need assistance in getting this corrected, they have a direct line to our Technical Support team; who would love to assist. We want to be sure the technician has all the parts and support they need to properly complete the service call. If you need further assistance, please call our 24/7 customer support at 800-944-2904.
Bosch 500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, simple but quality. very efficient with space.
I would recommend this to a friendWell Donw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Refrigerator, we are pleased. It looks nice. Well done.
I would recommend this to a friend- Pros mentioned:Design
Pass on this Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Bosch dishwasher for many years and would never own anything but. When it came to trying out their refrigerator I have a few issues that prevent this from being a 5 star fridge. Pros: -Looks great -Wifi, although the wifi features a a bit lacking. -Water bottle feature, not sure i'll use this but great addition to make a refrigerator a bit more modern. Cons: -Weird (small) ice cubes (personal preference) -Very small ice cube holder -No cheese/sandwich meat compartment (big must for WI owners) :) -Door takes a bit of pressure to close and if it is "not locked" or pushed in all the way, the "door alarm" will not go off, making this feature pointless as we do not leave the door WIDE open ever. Also on this note, I wish you could set the timer it takes for this to go off as putting away grocery can be annoying -After 3 months i have already had the freezer plug hole freeze up and had a service guy out to fix. A bit worried about longevity on this one especially for the price i paid on this thing.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Eclipse01, thank you for your review and we're sorry to hear of your disappointment with your fridge. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Just about perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything on this refrigerator seems great, with the exception that the right side door of this unit doesn’t close as efficiently as the other side (or most of the refrigerators that I’ve previously owned). I have to make a conscious effort to push harder on this door to close.
I would recommend this to a friend- Cons mentioned:Frequent repairs
DO NOT BUY…STAY AWAY FROM THIS FRIDGE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchasing this fridge, I’ve had to replace the circuit board, replace the ice maker. From the start, ice continuously accumulates on the bottom interior and I have to clean it up every month or so by cracking the inch thick ice. Horrible…repairs cost me and an additional $1200 so far…and the noises the fridge makes are like announcements for future required repairs. Also the wifi connectivity just doesn’t work no matter what. STAY AWAY!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GTHouston, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
- Pros mentioned:Storage
Bosch Counterdepth Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge!! It has a ton of storage and is super easy to use. I love the ice and water dispenser.
I would recommend this to a friend - Cons mentioned:Ice maker
Ice Maker will break - guaranteed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy any other refrigerator than this one - the ice maker will not last. Ours lasted 2 months and then it stopped working. The ice maker freezes up and now we have to use a blow dryer to defrost it every week. Buyer beware.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelH, thanks for taking the time to share your review of model B36CD50SNS. We're sorry to hear about the trouble you've been experiencing with your ice maker. We'd like to learn more to see how we can best assist you. Please connect with Bosch Customer Care at 800-944-2904 for real-time support. We look forward to hearing from you. Thank you.
- Cons mentioned:Ice maker
Horrible design, Horrendous ice maker. Makes a buc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design, Horrendous ice maker. Makes a bucket of ice (like in motels) per day
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TammyW, thanks for your review. We're very sorry to hear you're unhappy with your Bosch refrigerator. Customer satisfaction is our priority, and we regret falling short of your expectations. Please know that we greatly appreciate your feedback, as it serves as a valuable opportunity for us to identify areas for improvement. If service is needed, please call our customer care team at 800-944-2904 for assistance with scheduling, or you can find authorized servicers in your area here: https://bit.ly/3fACuUW. Thank you.
- Cons mentioned:Ice maker
Bosch refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's being replaced the ice maker does not work and they dented the door of the refrigerator
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .HI Bosh, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team. If you have additional questions or concerns, please contact our customer service team at 800-944-2904, who would be happy to provide real-time assistance.